Amy of The Littlest Spa is one of the greats. This is a 1 on 1 experience. Not some big corporate…read morespa. Her services are amazing and she builds a great repoire with her clients. She is always concerned with everyone's safety. I'll be with Amy until she retires!

First time customer. Had a seasonal facial and brow wax yesterday. The spa was clean, quaint and…read morepleasant when I walked in. Amy greeted me warmly and described what my treatments would be like. My facial was thorough yet gentle. My skin looks noticeably brighter and better. My brow wax was also done thoroughly and gently. Although my natural brow shape is pretty decent, I do need maintenance and the waxing usually really irritates my skin but Amy's method was much easier to tolerate than my previous experiences. Prices reasonable and I got to support a small local business. Win win. I'll Be back..

Got a gel mani and traditional pedi tonight and had a great experience…read more Amy did a great job and I will visit here again!

I previously went to the Brighton/Allston location before figuring out there was one in the Natick…read moreMall, which is closer to home for me. Before my trip to Mexico last summer I needed a mani & pedi real bad. I am loyal to Geneva's and so glad they opened up this Natick location! They have a variety of different colors, I usually get the dipping powder (got gel once here, see picture). And it will last me 3-4 weeks. It's super strong and durable compared to gel so I think the price difference is well worth it. Plus they do a magnificent job applying it. They also do the paraffin wax dip after your manicure leaving your hands feeling so soft and moisturized. All the employees at Geneva's + the owner are super friendly. I've seen them countless times go out of their way to please their clients and always make sure the customer is comfortable and gets what they paid for and more. They never want you to leave feeling unhappy with your nails.

I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon

I was able to get an appointment quickly, the service was friendly and helpful. Olivia was…read moreprofessional and did a wonderful job. Thanks!

Curvy girlies...go see Priscilla. I had an excellent visit. Michelle at the front desk, who is…read morealso the manager, was very friendly. I was early and they were accommodating. Everything was as very sanitary. Priscilla was super personable and made the experience easy and comfortable. She was very thorough. I am curvy and she clearly has experience working with all body types. This was probably the best waxing experience I've ever had. I will definitely be coming back to this location and specifically seeing Priscilla again.

How much can change in just a few years…read more.. The staff at PARLR is so fake-nice now. I felt like I walking into the mean girls den & spent my entire visit there being judged for not being cool enough. Exactly opposite the vibe I want when treating myself to some pampering. Ick. Leaving it at two stars though because the space is still beautiful, and the variety of offerings is ok.

My friend referred me to the salon and I just went today for the first time. 10/10 experience all…read morearound! The indoor decor is so cool and vibes are definitely high. My stylist, Kaitlyn, was super friendly and we chatted about what I wanted before she mixed up my color. Comfy salon chair, lots of options for refreshments and amazing playlist. Loved how my hair turned out! Usually by the end of a 3 hour highlite appointment I am itching to leave but could've hung out in this space for longer!!! Will definitely be returning.

I'm not big on the whole beauty salon thing, but I got a Groupon years ago so went for a facial…read more The owner of this salon, Dre, is hands down the most amazing person ever. She truly makes you feel like you're best friends from the first time you go and she is so genuine and knowledgeable. I truly would not go anywhere else after going here. Clean, friendly and just makes it fun (from someone who doesn't find these things fun). best experience ever!

I'm white - like pasty white - like translucent white and having waxing done on my skin can…read moresometimes be a challenge - and I usually breakout. I know that's probably TMI but it's relevant to this review. I've been a LOT of places to have waxing done, and Dre really just made a client for life. The other places (locally and non) are fantastic and I'd recommend them to anyone... with that said - for me - Dre was fantastic. She didn't rush, she took her time and really explained to me what works for my skin. She told me NOT to come back until the hair had grown in... even if it's longer than the "normal" time I'd get services done. What small business tells you not to come back? I can really see why all the folks on here have given her 5 stars. She uses a hard wax which actually hurts way less than the strips you get at most salons. It also leaves your skin less irritated and red.

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

The place was clean, relaxing, and the staff were welcoming. I liked how careful they were with my…read morehair and the results turned out nice. The wait time was a little longer than expected, but everything else was great.

I desperately needed a gel manicure and had seen this salon in the Natick Mall. I walked in without…read morean appointment and was taken immediately. Kim was my nail tech, and I asked about the color she was wearing - a very pretty light pink. She said they had it in gel, but dipping powder would last longer and was better for my nails. I told her I'd had powder before, and that it had turned out thick and lumpy. She promised she would do it thin and natural looking. I know - I'm a grownup and could have said no, but I bought the upsell. She kept her promise and did a beautiful job! My nails turned out great and I couldn't be happier. I think I may have found my new nail salon.

*BEWARE* SCAM! I went to pay for 2 "deluxe" pedicures, once the worker put my card in the…read moremachine, the machine "stopped working" the worker was quick to tell me it was not working and asked if I could pay with Venmo instead and quickly pulled up the QR code. Being a bit flustered I almost payed again, but I checked my bank account app on my phone and it said the payment did go through. They repeatedly asked me to pay again, so I called my bank to be sure. My bank advised me the payment did go through and not to pay again. Not sure if this was some type of scam to get me to pay twice but it was a very uncomfortable situation. Beware and stay vigilant at all stores and always check your account before paying twice!