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    Nikki Roth Skin

    5.0 (1 review)

    Services - Nikki Roth Skin

    Blemish camouflage

    Makeovers

    Makeup application

    3 More Services

    Permanent makeup application

    Permanent makeup consultation

    Permanent makeup touch-ups

    Nikki Roth Skin Photos

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    Recommended Reviews - Nikki Roth Skin

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    7 months ago

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    The Skintique - The lovely lounge couch where we soaked our feet before our facials!

    The Skintique

    4.1(9 reviews)
    2.3 mi
    $$$$

    I genuinely do not know where to begin with my experience at Skintique, but I feel compelled to…read morewrite this so that other people can make informed decisions before booking here. What was supposed to be a routine facial turned into one of the most uncomfortable, disappointing, and frankly shocking customer service experiences I have ever had. From the moment I walked in, something felt off. I was greeted by Jackie, whose demeanor immediately came across as rushed and irritated, as though my appointment was an inconvenience rather than a scheduled commitment. I tried to brush it off and assume maybe it was just a busy day. Unfortunately, things only went downhill from there. Before starting the service, I clearly explained that I wanted a facial. I repeated myself more than once to make sure there was no confusion. I even asked if what I was requesting was possible, and I was assured it would not be a problem. That reassurance turned out to mean absolutely nothing. During the appointment, I noticed that and I noticed scars (that I later found out were PERMANENT). I politely pointed it out, thinking it could easily be corrected. Instead of listening, Jackie dismissed my concerns and insisted that everything was "normal." It did not feel normal. It felt careless. At one point, when I asked for something as simple as some lotion for my hands, I was met with visible frustration. Jacqueline actually sighed and responded in a tone that made it clear I was being perceived as difficult simply for asking a reasonable question about my own service. I have never felt so uncomfortable advocating for myself in a professional setting. The worst part, however, was the final result. What I specifically asked to avoid scars, and dry skin is exactly what happened. It was the complete opposite of what I had described. I left the appointment feeling embarrassed, upset, and genuinely stunned at how little care had been taken. When I tried to express my disappointment calmly at the front desk, the situation only escalated. Rather than apologizing or offering any form of resolution, I felt subtly blamed for "miscommunication." There was no accountability. No empathy. No effort to make things right. Just defensiveness. Customer service is not just about performing a service; it's about listening, respecting boundaries, and treating clients with basic courtesy. At Skintique, I experienced none of that. I experienced dismissiveness, poor communication, and a level of unprofessionalism that I honestly did not think was possible in a business that depends on repeat clients. I rarely write negative reviews. In fact, I usually give businesses the benefit of the doubt. But this experience was so deeply disappointing that I would feel irresponsible staying silent. I would strongly encourage anyone considering facial here to think carefully and ask very detailed questions before committing. I left feeling worse than when I walked in -- and that should never be the outcome of a service that is supposed to help you feel confident and cared for. I sincerely hope management takes this feedback seriously. No client should leave feeling unheard, uncomfortable, or regretful. One star is generous.

    Awesome NEW location! The New location in WAYLAND, MA, is convenient, has plenty of parking, and is…read moreclose to many stores and banks. I would suggest booking online to make things a little easier. I will be back for my facials soon

    Photos
    The Skintique
    The Skintique
    The Skintique

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    Luminous Salon - GLO Therapeutics offers a wide range in pharmaceutical grade products that address every skin's needs.

    Luminous Salon

    5.0(16 reviews)
    2.4 mi
    $$

    I'm not big on the whole beauty salon thing, but I got a Groupon years ago so went for a facial…read more The owner of this salon, Dre, is hands down the most amazing person ever. She truly makes you feel like you're best friends from the first time you go and she is so genuine and knowledgeable. I truly would not go anywhere else after going here. Clean, friendly and just makes it fun (from someone who doesn't find these things fun). best experience ever!

    I'm white - like pasty white - like translucent white and having waxing done on my skin can…read moresometimes be a challenge - and I usually breakout. I know that's probably TMI but it's relevant to this review. I've been a LOT of places to have waxing done, and Dre really just made a client for life. The other places (locally and non) are fantastic and I'd recommend them to anyone... with that said - for me - Dre was fantastic. She didn't rush, she took her time and really explained to me what works for my skin. She told me NOT to come back until the hair had grown in... even if it's longer than the "normal" time I'd get services done. What small business tells you not to come back? I can really see why all the folks on here have given her 5 stars. She uses a hard wax which actually hurts way less than the strips you get at most salons. It also leaves your skin less irritated and red.

    Photos
    Luminous Salon - One of the treatments we specialize in is Deep Manual Cleansing.

    One of the treatments we specialize in is Deep Manual Cleansing.

    Luminous Salon - Luminous uses a hard Azulene wax...safe for even the most sensitive of skins.

    Luminous uses a hard Azulene wax...safe for even the most sensitive of skins.

    Luminous Salon - We offer a variety of chemical peels to treat all different skin types...from Salicylic to Glycolic, Lactic and many more!!

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    We offer a variety of chemical peels to treat all different skin types...from Salicylic to Glycolic, Lactic and many more!!

    Signature Nails & Spa - Nails

    Signature Nails & Spa

    2.2(112 reviews)
    1.0 mi
    $$

    I desperately needed a gel manicure and had seen this salon in the Natick Mall. I walked in without…read morean appointment and was taken immediately. Kim was my nail tech, and I asked about the color she was wearing - a very pretty light pink. She said they had it in gel, but dipping powder would last longer and was better for my nails. I told her I'd had powder before, and that it had turned out thick and lumpy. She promised she would do it thin and natural looking. I know - I'm a grownup and could have said no, but I bought the upsell. She kept her promise and did a beautiful job! My nails turned out great and I couldn't be happier. I think I may have found my new nail salon.

    I prepare to have a pedicure. The woman adds the liner and cuts on the water. I start to notice…read morethere's some mysterious black fluid swirling around in the water right before I start to place my foot in. I bring to the woman's attention. I use my phone light to illuminate it. All she says is I didn't put it there. Well, no duh. I don't care how it got there. I don't want it on or around or touching my feet. I don't knowing it's a toxin, bacteria, poison, mold etc. She refused to change the bag and add new water. WTF???!!! She just kept standing there looking stupid at me. "Do you understand I don't want this. Can you change this?" She walks away. Don't come here. The other woman working there watched and offered no help or assistance. Don't know what kind of slave labor underground outfit this is. Avoid it, so you feet don't fall off.

    Photos
    Signature Nails & Spa - Gel pedicure with design by Nina

    Gel pedicure with design by Nina

    Signature Nails & Spa - Dip manicure with design by Kelly

    Dip manicure with design by Kelly

    Signature Nails & Spa - Buyer beware. Unsanitary

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    Buyer beware. Unsanitary

    Nikki Roth Skin - skincare - Updated May 2026

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