Literally I LOVEEE LOVE LOVE THIS PLACE!! I am not a bot I'm a real person who needed my passport…read moreASAP!! I went to the office and this wonderful women helped me ( I forgot her name), we went through the process thoroughly but quickly. I picked my passport up yesterday. It took only FOUR freaking days. I was so shocked. Thank you all and thank you Sergio for taking care of my situation so much !! 100\10 HIGHLY RECOMMEND!!

Came here for the first time. My son has a Japan trip coming up in August and we mistakenly assumed…read morethat his passport was good for 10yrs, buuuuut luckily I checked (better later than too late) and realized it was expired last year! I had an appointment at my local post office last Friday and it was the only appointment available until late July. We show up and the passport clerk called in sick and cancelled all the appointments. I was so pissed and also worried because I don't know what else to do so I Google searched what my options were and I came across this place. Please don't get me wrong, I was a bit skeptical about this place, just seemed like a scam or shady, but after some research, I decided to give it a go because we were desperate to get this down in time especially because I'm flying out of state this weekend and won't return until the end of July so I had to help my son out now. Anyways, staff member Jenny helped me over the phone answering the infinite questions that I had for her. She was super friendly, patient and thorough with me so I can better under what I need to do and why. This was on a Friday on the phone with her and I'm located about 2hrs from their office. She's off on Mondays, but she prepped a packet for me to show up on Monday when she didn't have to. She did this off of pure good faith that I'd show up and not ditch. Upon coming to their office, the small and dark parking lot was super empty and there was a homeless guy sleeping on the ground along the stairwell and front entrance. It gave me the feeling again that the good-to-be-true awesome service, was at this shady looking place. It just so happens that that we were just there early and more cars started to fill up the lot. Another staff member, Ricardo helped me and he was super fast and friendly. We showed up at 9am and were out the door before 930am to go to an USPS appointment that Jenny set for me. It was a farther, but necessary drive to take care of this process today so that I'm not driving back and forth. Once we were done with the Post Office, we returned to drop off the sealed envelope so that it could be FedEx'd the next day for processing. Because this was considered "expedited," I had to pay $580 for the whole process plus $35 Post Office processing fee and an extra $45 fee for FedEx services to have it shipped to my house overnight once the Post Office does their part. This office did all the work and we just had to sign and go tot the Post Office. I wouldn't be paying this much if I just paid attention to my son's passport expiration date, but this was a hard lesson learned and timing was against us. Overall, I definitely recommend this business should you ever need an expedited passport. Staff were all around, AMAZING. Parking lot is super small and shady looking lol. Just park and walk upstairs through the front glass doors. It appears that there is no elevators so for those handicap or can't walk up the stairs, I would call first. The hours show 24/7, but they do in fact have office hours. Hopefully Google Edit will accept my request to update their office hours.

Overpriced I wouldn't recommend his services did get a fast response when I tried to get in contact…read morewith owner

Excellent service! I needed to renew my passport that had been expired many years. Frank Vallderama…read morewas patient and completed my application quickly.

If money is no object of concern for you and you prefer to get all services in one place, this…read moremight be a good option. However, I had doubts about Kundiz's professional competence as a notary who truly knows her craft. It seems like a team of professionals is working on her behalf, as she overlooked important details and offered unnecessary services, which ultimately increased the overall cost. I turned to this company solely for apostille services to avoid traveling to Austin. Would I do it again? Absolutely not. , , . , , . , , , . , . ? .

From the owner: Silk Road Multilingual is a Houston-based firm dedicated to providing bespoke solutions in…read moretranslation, in-person or online notary public services, apostille certification, power of attorney for use abroad, remote document requests, and visa assistance. We understand that each client's needs are unique, which is why we offer services tailored to your specific requirements. Our team of expert professionals is committed to delivering exceptional quality services both promptly and cost-effectively. We guarantee 100% human translation by certified translators, ensuring accuracy and authenticity in all communications. Contact us today to learn how we can assist you in achieving your goals with unparalleled precision and efficiency.

Quite happy with the results, efficiency, and price here. Worked with Sugeila and Andre. Neither…read morehad what I'd call a sunny bedside manner, but they were polite and efficient and Sugeila quickly notified me when there was a minor glitch with the photo for my visa. If you don't live in Houston, and you're getting a visa for a country that has a Houston embassy, you definitely want to save a few bucks and FedEx your stuff to these guys rather than paying inflated local prices.

Travel Visa Pro was terrific in helping us get e- visas for Brazil. We provided them the…read more information needed and they filled out the forms quickly and correctly. They coached us patiently and gave us useful tips and feedback till we got our visa photos right. We especially appreciate Mr. Vytautus Spucis, who helped us and kept us optimistic and on track.

My passport was 2 days shy of the 6 months rule. Craig was able to get my passport back super fast…read more He's very professional and I highly recommend him. Thank you so much your help!

UPDATE: The person that stated they will look into my case has not. I have contacted this company…read moreseveral times and I have not gotten a response. THEY HAVE MY MONEY AND MY DOCUMENTS. I don't know what is going on but this company has not responded concerning the status of my PP, which was ordered in November 2019, I have left messages and sent emails still no responses. They have not given me a curtesy call to tell me they are closed. March 20,2021 this is my update since the last post,,, as you can see the owner and operator of this business stated that he would reach out to me , I waited 2 weeks and he still did not reach out to me so I contact the BBB to assist with the matter, the gentleman stated he would not give me money or documents back because he lost a slot ( $35-65) so I responded that he can keep the money for the slot and return the rest or proceed with my passport, his next respond was he would not give my either because I threaten him...which was a untruth. I reached out to him several times ( telephone records show2019,2020 and 2021)and refuse to respond. CUSTOMERS BEWARE IF YOU WRITE HIM A BAD REVIEW HE WILL HAVE 3-4 PERSONS TO WRITE A 5 STAR REVIEW TO BOOST HIS RATING. at this point it is not about the money, it is about a business owner that has the audacity, to take anyone money and because they can. ALL MONEY MATTERS, I will continue to keep this post updated until justice is served.

My company's travel department referred this service as I was under a tight deadline to help my…read moremanager get her passport renewed before her next international trip. We completed the required forms on October 21, and I received her new passport on October 28. Nancy was super helpful and promptly answered all of my questions. Excellent service all around -- will definitely use this company for all future needs.

I needed to get the passport card two years after I renewed my passport. The govt forms don't…read moregive that as an option. but Sam's Passport and Nancy got it done for me. It never would have happened without them. My computer had some problems and I made mistakes, but Nancy overcame all that with no problem. They provide great and fast service and peace of mind. I recommend them highly

I took over a week to research all of the approved/registered visa agencies that work with the…read moreConsulate of Brazil. (Due the sensitivity and importance of my passport) Once I confirm I wanted to use 3 Stars Visas agency, I was not disappointed. * Polite receptionist, very responsive employees * Confirmation that passport was received at the agency * Confirmation that my visas app was delivered to Consulate of Brazil * Confirmation that it was approved * Confirmation that it will be delivered over night with tracking # All of this was done without me initiating a call, they did this all on their own. Extremely proactive team. Thanks to all at 3 Stars Visas, the least I can I do is post my positive experience. Good job The few extra dollars are worth it, given the service quality.

After being turned away at the post office for not having the correct form size of my daughter's…read morebirth certificate I gave 3 Stars Visa a call to assist in getting a passport quickly. Who knew there was a long form and a short form?? Anyway, their website is easy to navigate and everyone was extremely helpful! Our vacation is less than a week away and now all I have to worry about is packing :-)

Parking. On Louisiana, just before the light at Pierce, VIP is on your left. Just before the…read morebuilding, which is turned perpendicular to Louisiana, is a small parking lot. You may Park in the spaces along their building only. There is a pay for lot on the opposite one way, at 2001 Smith St. Entrance to VIP is street side. Door on the left. Once inside, ring the bell to the left of the British phone box. I began asking a question on Yelp and Erik Leighton was quick to respond. On the phone, I was assisted by Iris. On site, Adriana took care of me. Everyone was professional, patient, and friendly. Great service.

My passport came incredibly quickly. The staff was friendly, and Joe, the gentleman that had to…read moredeal with me, was patient, kind and professional. He quickly responded to my 1 million emails of craziness and paranoia, and did make me feel comfortable, even though I was acting like a lunatic.

Our family's 10-year visas recently expired, and we chose Ansom Travel to help us renew them. The…read moreentire process was smooth and hassle-free! The staff were incredibly professional, knowledgeable, and patient. They answered all of our questions and provided excellent customer service from start to finish. The turnaround time was also very fast, which made the whole experience even better. One of the best surprises was that they have two adorable cats in the office! We brought our child with us, and while we were waiting, our child was happily watching and playing with the cats. It made the waiting time enjoyable and relaxing for the whole family. Highly recommend Ansom Travel to anyone who needs visa or travel services. Professional, efficient, and truly customer-oriented!

Very professional and nice service! Highly recommend!!!…read more Also, the office is vey neat and clean.

We used Passports Plus to get our visas for Brazil because the Houston consulate had jurisdiction…read moreover our state (Colorado) but we couldn't travel to Houston to get them ourselves. Because it was such a scary concept, to send your passports and a bunch of personal information, off to a stranger, we called the American Express office in Houston and they referred us to Passports Plus. Overall, they did a great job. The passports arrived sooner than expected and because their website was so thorough, we were able to follow the instructions and didn't have any problems or delays in the processing. My ONLY complaint, and the reason I docked one star, is that the company did absolutely NOTHING to keep up apprised of the status of our order. Not even an email to let us know our passports arrived in their offices safely (we had to get that from our Fedex Tracking number). Or an email confirming our order (the confirmation came back as a printed sheet with our finished passports). Because this is such a nerve wrecking thing to do (mail off your passports), I thought a courtesy email or some kind of tracking system that told you where your passport was in the process would have been nice (i.e. Your passports have been received, Your passports have been delivered to the Brazil Consulate, your passports are on their way back to you.) I had to call up the offices to find out that our passports had been shipped back. But other than that, a great service!

In 2007 after The US Passport office lost my passport application (2) two different times,…read morePassports Plus were a breath of fresh air. PP sent me my passport a few days quicker than they promiced. I have recommend PP to many friends and associates all across the US, never have I heard any complaints from my friends. Good Luck!