I just used their visa services and it was so easy. When I was deciding which service to use one of…read moremy deciding factors is they answer their phones. I just got a 5 year visa that a different company told me I couldn't get. Jenny and the entire team made this stress free. I loved working with Texas Tower passport and visa services.

Came here for the first time. My son has a Japan trip coming up in August and we mistakenly assumed…read morethat his passport was good for 10yrs, buuuuut luckily I checked (better later than too late) and realized it was expired last year! I had an appointment at my local post office last Friday and it was the only appointment available until late July. We show up and the passport clerk called in sick and cancelled all the appointments. I was so pissed and also worried because I don't know what else to do so I Google searched what my options were and I came across this place. Please don't get me wrong, I was a bit skeptical about this place, just seemed like a scam or shady, but after some research, I decided to give it a go because we were desperate to get this down in time especially because I'm flying out of state this weekend and won't return until the end of July so I had to help my son out now. Anyways, staff member Jenny helped me over the phone answering the infinite questions that I had for her. She was super friendly, patient and thorough with me so I can better under what I need to do and why. This was on a Friday on the phone with her and I'm located about 2hrs from their office. She's off on Mondays, but she prepped a packet for me to show up on Monday when she didn't have to. She did this off of pure good faith that I'd show up and not ditch. Upon coming to their office, the small and dark parking lot was super empty and there was a homeless guy sleeping on the ground along the stairwell and front entrance. It gave me the feeling again that the good-to-be-true awesome service, was at this shady looking place. It just so happens that that we were just there early and more cars started to fill up the lot. Another staff member, Ricardo helped me and he was super fast and friendly. We showed up at 9am and were out the door before 930am to go to an USPS appointment that Jenny set for me. It was a farther, but necessary drive to take care of this process today so that I'm not driving back and forth. Once we were done with the Post Office, we returned to drop off the sealed envelope so that it could be FedEx'd the next day for processing. Because this was considered "expedited," I had to pay $580 for the whole process plus $35 Post Office processing fee and an extra $45 fee for FedEx services to have it shipped to my house overnight once the Post Office does their part. This office did all the work and we just had to sign and go tot the Post Office. I wouldn't be paying this much if I just paid attention to my son's passport expiration date, but this was a hard lesson learned and timing was against us. Overall, I definitely recommend this business should you ever need an expedited passport. Staff were all around, AMAZING. Parking lot is super small and shady looking lol. Just park and walk upstairs through the front glass doors. It appears that there is no elevators so for those handicap or can't walk up the stairs, I would call first. The hours show 24/7, but they do in fact have office hours. Hopefully Google Edit will accept my request to update their office hours.

Do you need a passport? Traveling internationally? Ned a Visa and your trip is in a week? Have no…read morefear, consular services is here. They provide extremely helpful and courteous care where the customer is #1. The turnaround is what will be stated to you on the day you turn in your materials and you will have timely delivery of your passports/visa processing. They are always willing to go the extra mile for their customers. And I mean Literally go the extra mile! Like, they drove my cousin to the place to process his green card that is south of Sugarland because it was quicker that way.

CS helped me apply for my first passport and had it in my hands in 3 days. Back in 2008 when it was…read moretough to get a visa to Beijing, Jay's relationship with the Chinese Consulate helped me get the max stay on a visitor's visa. What more can I say? Consular Services is a godsend in terms of service.

Mr. Hussein was extremely helpful and instrumental in helping me get two passports expedited ahead…read moreof a trip which I unexpectedly had to add my two children to. I can't recommend this business enough!

Excellent service. Obtained visas for my wife and me for Brazil in only one day. They were…read more extremely helpful with the computerized visa application forms, which they helped us fill out in their office. Their fee was very reasonable and encompassed the consulate and money order charges and included their going to the consulate to obtain the visas other services, like the digital capture and formatting of the photos for the application. As a plus the office is conveniently located with parking on Westheimer near Fountainview

I wanted to get my 5 year visa for Vietnam and went here they had it ready same day. Very good…read morepeople and was never unprofessional. will use them again in the future for more travel and will recommend to friends.

I bought my tickets to go to Vietnam online and I lived oversea. I called Viet Travel to help me to…read moredo the visa because the embassy of Vietnam couldn't do it for me. Phuong helped me. She did a good job. I was so glad that I called this agency to help me.

Very professional and nice service! Highly recommend!!!…read more Also, the office is vey neat and clean.

Amazing service, had very good experience. The worker are very nice and patient, we even got little…read moregift. Very recommend!!!!

These guys are absolute scam artists. Don't walk, run the other way!!!! They will tell you one…read moreprice and then try and charge you more at the end to get what you already paid for. They are not transparent about all fees, and act like "we thought you knew". How could we have known about any additional fees if it's not noted on your website, nor did you make me aware until "supposedly" the work was ready...which by the way they said would take 4 hours and it was the next day when they said it was ready and then tried to charge my $100 to access files I already paid for. Complete BS!! Wouldnt even show me a preview of the work, which I believe was never done. This company should be shut down. Go elsewhere, but do not waste your time, money, and energy with this company. They scammed me out of $300.

They are scammers. Beware... they will take your money and then don't deliver and then will block…read moreyou. Don't deal with them! You will lose your money!!!

This review is written out of pain and extreme disappointment in the "PASSPORTS & MORE" agency…read more If I could give them a ZERO rating, I would have given them. My Indian visa expires in a couple of months & I submitted all my documents as they suggested to obtain an OCI card a month ago and then ................"crickets..." I received NO acknowledgment receipt of the email, absolutely NO communication, NO calls ever, NO update of status or what they are doing with 20+ confidential documents we have submitted! Taking care of a disabled son and a disabled mother with a job I patiently waited for a month I then called after a month of them sitting on my confidential documents, to check on my status. The person who answered the phone, took 12 minutes to search in silence just to say in his said in a ghoulish, monotonous, " Well, if you didn't pay us then we are not responsible for your documents!" I was infuriated ... precious time for a soon expiring VISA wasted because of these inconsiderate people!!! How the heck is the CUSTOMER to know what and where to pay if you did not communicate to the customer int eh first place? The truth of the matter was, they couldn't even find my documents! ....................How embarrassing!! When started debating, the ghoul responded, " WE ARE NOT INTERESTED IN DOING BUSINESS WITH YOU!" Hearing this I asked to speak to LALU CHERIAN, - apparently the OWNER, ........ the GHOUL responded, "I WILL NOT GIVE HIM THE PHONE!" and hung up! They supposedly run a business with stellar reputation that is embellished with extravagant reviews, a pure trap to lure the docile, nescient masses! But, in reality, terribly fail to extend even a courteous reply to the first ever email attached with secured documents sent by a customer. A simple... "Ma'am we are so sorry, it fell through the cracks ... let us fix this issue right now"............... would have solve the matter it but the CHAUVINISTIC NARCISSIST attitude won't thrive for long! Galatians 6:7 " A man reaps what he sows." Proverbs 26: 27 " Whoever digs a pit will fall into it! They surely have dug themselves a wide pit.....

I recommend this company for assistance of passport issuance…read more the team are really polite , efficient, positive energy and really professional I got the passport of my son on 5th day after applying and even received a call for information for emergency situation we can certainly have solutions on time thank you to passport and more

We had to probate my father's will and get a new will for our 90 year old mother. It was a…read moreseamless process. Mom was comfortable and Carrie took care of all of it. Her fees are very reasonable.

I would highly recommend this firm. They were very organized, professional, on time, always did…read morewhat they said they would do. A little pricey, but honestly, I feel like they were worth it because you do get what you pay for. Friendly, answered all questions quickly, and took care of business! Well run office and great team! Thank you!!