I called Nieto's Roofing to fix the work of another roofer that was done 3 years ago. The mortar for my concrete tile roof was falling apart and needed replacement. I must say, that they certainly exceeded my expectations in every way. Every step of the way the did EXACTLY what was promised at the time it was promised. Yes, I know, this is super rare in El Paso!. The office staff was super-nice and pro-actively reached out to me when necessary. I never had to hunt somebody down to get any answers. During the installation I had a question which was answered, but it still left me a tiny bit doubtful. I said that would be fine, but nooooo.... the lady (sorry, I am terrible with names) INSISTED that the owner would come to my house at 6pm (I could not be home earlier) to make sure I am fully comfortable with the work. The gentleman got up on the roof and explained everything in detail to me. Pricing was reasonable, too.
May they stay in business as long as I live in El Paso!!!! read more