UPDATE....UPDATE....10/26/21…read more For those still considering RL Roofing I wanted to provide you with a updated post. Roughly ONE HOUR after leaving my remarks on the RL Roofing Facebook page, I was contacted by who I assume was Mr.Lunas wife. She was very polite and immediately addressed my concerns with the question "What can we do to fix this?" My reply was the same as the request made months prior to this post. "Come do the job you agreed to do, or at LEAST return my calls and tell me when you will actually be here." None of my requests were met before this post. (1 WEEK) prior to my post, I had contacted Mr.Luna after he failed to call me back on the day he promised. That promise was followed by another let down when he failed to show at my residence on Friday to fix the roof.... Again both of these with NO CALL! I notified his secretary the following week that I would be contacting the BBB to file a complaint. My guess, he believed I wouldn't follow through, and just move on as that seems to be the El Paso way of doing things nowadays. Problem with that is, I stand by my word and my actions, because at the end of the day your word means nothing without action. So what's happened?? ....Saturday morning one man came over to the house climbed up top and rolled the damaged section of our roof with silicone and elastomeric material. None of the previous leak areas were fixed or replaced, they were simply covered. I don't know if this will fix it, only the next big storm will tell. In all it took the man about 2 1/2hrs to do the work, I even came out on the roof and helped him blow the debri off before he started. Now I'm not gonna throw a hissy fit about the paint splatter on my artificial grass, or how the material wasn't put on evenly. Instead I'm just happy someone FINALLY came out to my house and FINALLY addressed my roof which was supposedly under warranty. Sadly it took threats which were perceived as false threats before there was action. So in ending, I still stand by my post, I will not recommend this company to anyone. I have been contacted EVERY DAY since they completed the job and asked if I would please take down my post..... I dont plan on doing that, and I don't plan on having them back on my property as well. Mr.Luna informed me that the recent work would be warrantied, BUT I heard that before and look where it got me. I have lost faith and trust with RL Roofing and refuse to be treated the way I was. I hope this review helps anyone in the future who's considering a roof repair or replacement. My story is just one customers bad experience, I'm sure RL Roofing has plenty of other satisfied customers so don't take my experience as the end all be all. Make your own decision, just be informed. Pics below of the water damage and recent work they did.

Used to be 5 stars. Changing to 1. Sections of my roof that are only 4 years old are starting to…read morelose their granules and I also have a leak on a section of roof that got "new 15 year elastomeric coating". These kind of things happen but when I contacted the owner twice, he has promised to stop by and check and instead doesn't show up. It's definitely a bummer because I was very happy with them in install. (In addition, after making some other minor repairs, they never touched up the paint issues after the initial inspection report) ---------------------------------------------- The team at RL Roofing Systems were professional, courteous and they ran the entire project on time. I had my mother in-law coming to stay with us on a Friday and the team worked extra hours to make sure the house was finished and cleaned up for her stay. They were able to guide me through the entire process when it came to replacing my roof and also when dealing with the insurance company for supplemental issues. I have already recommended them to two of my friends/acquaintances and it looks like they've also had the same wonderful experience.

We hired this company to paint the interior of our house. It took four LONG weeks!…read more They were very affordable, and all started out well, however I constantly had to ask them to go back and do touch ups. I mean the touchups took 2-3 hours every single day. This not an exaggeration. The workers did not clean up very well after each day either. They cleaned their brushes outside, and left my brand new water hose a mess. They did replace it, and I did appreciate that. They had to also replace my daughter's comforter because one of the workers got paint all over it! They also broke 3 wands to my window blinds. There was one worker who just would not stop cussing! It became ridiculous, but the owner did reprimand him. It was quite a bit to go through. I am not the easiest customer to work for. I admit that after four weeks, they wanted to finish as much as I wanted them to finish. I will say however that every single correction that I asked to be done, the owner professionally did so.

I hired this company to paint my driveways and the decorative pop outs at my home, very poorly…read moredone, driveways started chipping even though we waited the two weeks they suggested until we could drive our cars in. The two employees painting the cornice on the top of the house were using a flimsy ladder with one of them holding the ladder from a second story, the employee painting fell, broke my roof tiles and the pop out trim, the sidewalk area where I keep my dogs started chipping within a week before I even put my dogs back, I noticed very large bubbles that started popping and chipping away. Talked to the owner and even though he said he would fix all the problems, I still have broken tiles, chipped driveways and a broken pop outs.

I made an appointment for some stucco repair and to repaint my house. I get text message an hour…read morelater after set time saying truck broke down and I need to reschedule with office. I reschedule and the guy shows but leaves immediately without a phone call to say he was at my house. I was 10 minutes late due to traffic. I would not use this unprofessional company

Gave me an estimate. We agreed on the price. 2.5 months later, no one has contacted me on when they…read morewould start work. Finally got a call. The girl told me it will be an additional $1600 to complete the job. I told her we agreed on the cost more than two months ago. The next day their office guy calls me and said it is going to be an additional $6000 to do the work plus another 3 month wait. They waited almost 3 months while the prices went up. If they never intended to do the work, why waste my time. I would not recommend this company with such a low level of integrity.

During the high-heat wave thus Summer, I needed to check the swamp coolers on the roof for…read morecontinued efficiency. I was shocked to see parts of the roof had inflated into large bubbles, and one of the eaves was pulling away. Of course, it was perfectly flat when installed by A-1 Roofing in 2007, and performed flawlessly over the past 16 years, far beyond the warranty. In fact, despite the grotesque deformation, the marvelous barrier was doing exactly as intended--keeping the wet & exterior climate from intruding into our living space. I was extremely satisfied with that and had no qualms about contacting FELIPE MARTINEZ [915.252.5552; felipea1roofing@gmail.com] for another superior roof. In fact, because the roll roof A-1 had installed on the almost flat ~1800 square foot area had survived as long as it did made it easy for me. I normally would contact several roofers/obtain quotes/compare for the best deal, but the excellent performance of the 2007 roof was all the evidence I needed to have A-1 do it again. Their timing was better than expected, only 2.5 days from the moment their roll-away dumpster was deposited in one half of our driveway until roofers JOSE & JAIME were putting the finishing touches on the stunning hot-mopped/white granulated roof/Sun-averse white painted squares around the vents/swamp cooler jacks, I could see another wise investment in our home. I really appreciated their attention to details like a well-installed/new drip edge along the inside & outside roof perimeter, and constantly cleaning up behind themselves/work area. It was expensive (~$12,500), maybe two or three times as much as the usual hot-mop roll roof (~$4,000; which we've had before with other roofers during our 30+ years here), but those roofs might last a third or a fourth as long, so we're really saving money paying for the extra-special roll roofing. There is no question in my mind that A-1 Roofing definitely has my coveted "¡Wheel of Approval!"

My contacted avid Adams about my roof leak and he gave me a quote to among other things recoat my…read moreflat roof with elastomeric coating which has a 2 year warranty. I found out when my rook leaked again that he used aluminum coating instead and told him to recoat with elatomeric as originally agreed. He has refused. He came to reseal the flat roof in the areas that were already cracked and within 2 weeks, I have noticed that he did another shoddy job. When I first got to know him, he presented himself as somebody that is fiscally responsible and ready to serve as County Commissioner Pct.4. Do yourself a favor, he is not allow him to sweet talk you. He does not keep his word and athe job he has done for me has been shoddy. I am still waiting for him to reply to my BBB complaint (1 week and counting).

What can I say about Chuco Built Roofing?!? CBR went way above and beyond! I would like to take the…read moretime to recognize Oscar for his outstanding service and dedication toward the community. As a deployed service member I am very cautious of whom I allow around my family. Not only was Oscar respectful and very helpful, him and his team at Chuco Built Roofing went above and beyond to do an outstanding job on our roof, he did such a great job I would recommend him and his company to anyone for any job. He treated my wife with the utmost respect. He made sure she was aware of the needed repairs and at a great price! He took time out of his day to help us with things that were out of his work scope to make sure everything was perfect. Simply a must higher, great buildings man, affordable, and a great American.

The owner Oscar Salinas of Chuco Built LLC took advantage of my 81 year old elderly aunt and stole…read moreher money and left her without a roof with the recent rains. Chuco Built Roofing LLC was hired to perform the repairs at her home. The contractor was paid a deposit of $2,614.37 out of the $17,982.31 estimate. Unfortunately, after taking the deposit, the contractor placed a temporary tarp on my roof and never returned to complete the work. Because the property was left unprotected only by a tarp, the roof is actively leaking. This ongoing exposure has caused severe, escalating water damage, and parts of my home's interior are now deteriorating. Because the contractor left the roof unfinished with only a temporary tarp, the recent heavy rains have caused severe interior leaks. The home is now at risk of structural failure. It is deeply concerning that a contractor would abandon a project in this state, taking advantage of a senior citizen. Beware and do not trust this man or his company.