I am extremely satisfied with the work, the communication, and the price point…read more I had been chasing this specific leak over my garage for several years, which only led to outrageous quotes and a lot of misinformation from multiple contractors and roofing companies in El Paso. Smith and Ramirez took the time to properly identify the issue and, through mutual discussion, develop a practical solution. That level of honesty, professionalism, and problem-solving was a breath of fresh air. Special thanks to Alex, Kristyn, Hilda, Jando, and Mario -- top-tier professionals.

I worked at Smith and Ramirez Roofing for 9 years as their main salesperson (aside from the owner)…read more I'm Brittany--the same name you'll see on many of their past customer reviews. During my time there, I saw a constant turnover of employees and staff coming and going. I left due to ongoing issues with not being paid, and I'm not the only one--others are still owed money. After I left, my name and phone number were still being used with customers without my knowledge, which led to confused and upset homeowners contacting me directly. To my knowledge, the company is also currently facing legal action from the city. Based on my experience, I would strongly recommend homeowners and potential employees proceed with caution.

During the process of the project they would call me and tell me what work was going to be done on…read morethat day. They were very neat and would clean the area by hauling away the trash every day. Friendly and easy to talk to. did what I wanted and would provide professional advise and suggestion in a sincere manner, never pressuring you or surprisingly added cost. They honor your needs and budget. They honor their MOTTO: "ROOFS TOUGH AS RINOS" GREAT ORGANIZATION!!!!!!! Roy E

I moved into a home that needed a new roof in the worst way. It was one hard blow from the big…read morebad wolf from falling over. Juan came out quickly and got a plan of action and was immediately prepared to replace the roof. He used only the best materials (GAF Shingles) and used his experience, know how, and dedication to his craft to ensure I had a roof to be proud of.

Called for an appointment and they gave us very good info. Honest and reliable service. They won't…read moregive you unnecessary services. They explained the whole process and how best to go about getting a roof fixed.

Called to get a quote for a roof leak repair and simply asked if I had reached the roofing company…read morebecause I forgot the company name while dialing. The person who answered immediately responded with attitude saying, 'You don't know who you're talking to when you called them?' and then hung up on me. Maybe I caught him on a bad day or maybe there was some confusion at first, so I double checked the number afterward and it was definitely the correct business. Either way, first impressions and professionalism matter, especially when someone is calling for help with a home repair.

I called A & D Roofing regarding a leak in my roof. They came out that day to look at it and gave…read moreme a price to repair it. I knew it was going to be a job because I had tried to fix it before with some success, but it kept coming back after several months. Because of the frequent rains we were having I knew it was going to be a test to get it done without being rained on or rained out. Tony did an excellent job following the weather and on a day that was clear, he had his crew out to get the job done. It was completed in just one day and was done in a very professional manner. They matched my existing roof to the letter and it looks really good. You cannot tell that part of the roof was removed and replaced. They did a great job. A & D is my new roofing contractor. Excellent work. Very reasonably priced.

I'm not in the habit of writing reviews however this is one I have to complete for roofing work…read morecompleted at my residence. Lucky Campos (son) came to my home (they actually kept this appointment) and gave me an estimate and signed a contract which will turn one year old next month. Periodic rain showers eventually made its way to El Paso and also into my residence after roof work had been completed by Campos & Son. I sustained minor water damage in several locations in my home on my ceilings and called the company back to take a look and fix the issue. When the roofing employees showed up, they spotted some deficiencies and attempted to correct the problem areas. It took two visits before I was able to finally get the work done correctly. A short time after the second visit for repairs, I sustained more water damage inside my home around other areas. I contacted Campos &Son Roofing & Construction and spoke to a gentleman named William who took my information and scheduled an appointment. I took off work one day and no one showed up and no one called. I called again and received an apology and attempted to reschedule as William said he would call me back when he got back to the office. No phone call was received. The company was referred to me by family members who also stated Campos & Son will not return calls but I'll defer to them for reviews and ratings. When receiving a quote, the company will tell you that they are licensed and bonded however will not take out permits for work to be completed which will leave you out on a limb (I know this now after contacting the City of El Paso). After spending $2000 dollars, I've now been left with interior ceiling damage that should have not occurred in such a short amount of time after having my roof done. I urge you to use due diligence in hiring a company that is competent and will live up to what they claim is complete and professional service. I CANNOT AND DO NOT RECOMMEND CAMPOS AND SON ROOFING AND CONSTRUCTION FOR YOUR REPAIR AND NEW CONSTRUCTION NEEDS. Buyer be aware. If I could rate with negative stars, I would.

First time that I have given 5 star review. This company, the people who run it and the work…read morepersons all seemed to share the same goal: to do a good job in a timely manner and get paid an honest wage for the roof shingle replacement. They did this by everyone working together like a river flows. I was very impressed with the care they took in keeping my property clean. Great job by a great team!

The owner arrived before the installer. He was very professional and helped move some dirt that had…read moreblown up into my garage door area. Andy the garage door opener installer did a great job and was very helpful. I recommend this company. You will not be disappointed!

After Cesar measured the windows, he confirmed that he ordered them. After waiting the two weeks…read morethat he said the windows would take to arrive he turned out a no show and went completely silent. Does not return phone calls and wasted my time. Wish I had hired someone else in the first place as I now have tenants in the building and having someone else measure and install is now more of a hassle.

Pioneer Roofing and Construction replace the shingles on our house and detached garage. At the…read moresame time, they added an attached carport to the side of our house. Alfredo Armendariz went above and beyond what we expected a contractor to do. We had hail damage from a storm last October. Even though several houses on our block also had damage and were getting new roofs, our insurance adjuster denied our damage claim. We asked for a second inspection. During that inspection, Alfredo walked with the inspector, and talked on the phone with our adjuster, pointing out all the damage. His keen eyes and knowledge made a huge difference in the second adjuster's decision to cover our claim. Alfredo was extremely easy to work with. He did a great job of listening to what we want and provide it. I highly recommend Pioneer Roofing and Construction.

I cannot say enough wonderful things about Pioneer and their entire crew and staff. Alfredo met me…read moreat my home after work to give me an estimate on replacing my roof, and sent the estimate within 2 days. The price was very reasonable, so I accepted the proposal and we scheduled for the work. The Pioneer crew showed up on time every morning and got right to work, only breaking for a quick lunch. At the end of each day, they cleaned the entire property of all debris before leaving. The job took a full 5 days, which was expected, and their work is absolutely top-notch. It turned out I needed additional decking, and Alfredo consulted with me about it immediately and advised what the additional cost would be. I will contact Pioneer every time I need work done on my home, and have recommended Pioneer to all of my co-workers. Alfredo and his crew are professional, skilled, knowledgeable, and highly reliable.

We are so grateful for Levy and the team! We needed an immediate repair for a home sale that was…read morehappening that day and our original roofer fell through. I was so impressed by the communication, timeliness, quality, and price! Would recommend in a heartbeat! They got the repair done the same day and we were able to proceed with selling the home as scheduled! Truly grateful!