my roof was very damaged, this company was great, responsibles, they cleaned after (big plus), and…read morethey explained everything in details. I really liked them and recommend them. Thank you.

From the owner: Professional roof sistem guaranteed quality read more

I initially called and my call seemed to have bothered the person answering. After I described the…read morework that I needed, an appointment was made but no one ever showed up!? When I called to check on their status, they asked me repeatedly for my address and was then told I would have to wait an additional 45 minutes for someone to arrive! Needless to say, I canceled the project with this company! Don't waste your time and energy on a business that can't even start the job right!!

Very rude when on the phone with this guy. I would find someone else to work with. If you do not…read morewant the work, then just say so and not be rude.

Top tier roofing and construction. David Hoover oversees the roofing part of the company…read more About 7 years ago our Mexican clay tile roof was partially damaged by a hail storm. About half the roof, along with 7 skylights were damaged. The insurance adjuster just wanted to replace the damage sections but David argued that these tiles were no longer manufactured and any other tile would not match the dimensions or the color. Hence, all of the roof needed replacement. It was a 2100 sf house plus 600 sf garage that required 30 squares of concrete-based hail resistant tiles. They could not do the repair for about 4 months, so a crew was sent to tarp the roof. 4 months later they started, took about a week with an 8 man crew. Result was absolute perfection. Super teamwork and craftsmanship.

David did a wonderful job on my roof a couple weeks ago. We…read morewere surprised by a lot of repair work that needed done before he could install roofing, no problem David was there everyday to see that things were done properly and after the finished product, it looks amazing.

During the high-heat wave thus Summer, I needed to check the swamp coolers on the roof for…read morecontinued efficiency. I was shocked to see parts of the roof had inflated into large bubbles, and one of the eaves was pulling away. Of course, it was perfectly flat when installed by A-1 Roofing in 2007, and performed flawlessly over the past 16 years, far beyond the warranty. In fact, despite the grotesque deformation, the marvelous barrier was doing exactly as intended--keeping the wet & exterior climate from intruding into our living space. I was extremely satisfied with that and had no qualms about contacting FELIPE MARTINEZ [915.252.5552; felipea1roofing@gmail.com] for another superior roof. In fact, because the roll roof A-1 had installed on the almost flat ~1800 square foot area had survived as long as it did made it easy for me. I normally would contact several roofers/obtain quotes/compare for the best deal, but the excellent performance of the 2007 roof was all the evidence I needed to have A-1 do it again. Their timing was better than expected, only 2.5 days from the moment their roll-away dumpster was deposited in one half of our driveway until roofers JOSE & JAIME were putting the finishing touches on the stunning hot-mopped/white granulated roof/Sun-averse white painted squares around the vents/swamp cooler jacks, I could see another wise investment in our home. I really appreciated their attention to details like a well-installed/new drip edge along the inside & outside roof perimeter, and constantly cleaning up behind themselves/work area. It was expensive (~$12,500), maybe two or three times as much as the usual hot-mop roll roof (~$4,000; which we've had before with other roofers during our 30+ years here), but those roofs might last a third or a fourth as long, so we're really saving money paying for the extra-special roll roofing. There is no question in my mind that A-1 Roofing definitely has my coveted "¡Wheel of Approval!"

My contacted avid Adams about my roof leak and he gave me a quote to among other things recoat my…read moreflat roof with elastomeric coating which has a 2 year warranty. I found out when my rook leaked again that he used aluminum coating instead and told him to recoat with elatomeric as originally agreed. He has refused. He came to reseal the flat roof in the areas that were already cracked and within 2 weeks, I have noticed that he did another shoddy job. When I first got to know him, he presented himself as somebody that is fiscally responsible and ready to serve as County Commissioner Pct.4. Do yourself a favor, he is not allow him to sweet talk you. He does not keep his word and athe job he has done for me has been shoddy. I am still waiting for him to reply to my BBB complaint (1 week and counting).

I am super happy that I called Jeff to come out and look at my roof after the recent rains. He was…read morevery responsive and came out same day as my phone call. We had a great conversation and he was very honest and upfront. Highly recommend!

A&M roofing is a top notch roofing company. If you need repairs or new roofing A&M is the one to…read morechoose. Great outstanding work for a great price. # 1 in the Sun city by a lot. One call dats all. A&M #1

This company was as good as it gets, We have a home that was built in the 1930s and the people were…read moreable to help us get everything repaired properly, even after a variety of unexpected issues that come with an old home. We fully recommend this group to anyone who is looking for repairs!

From the owner: The structure and integrity of your roof are essential to protecting your home or business. At…read moreRivas Construction & Roofing, we specialize in roof repairs for water and storm damage. Our experienced team can patch a small leak or replace your entire roof in no time. Our team services a 60-mile radius throughout El Paso, Texas, and the surrounding areas. Have a question about any of our roofing services? Call Rivas Construction & Roofing to speak with a roofing contractor today.

I worked at Smith and Ramirez Roofing for 9 years as their main salesperson (aside from the owner)…read more I'm Brittany--the same name you'll see on many of their past customer reviews. During my time there, I saw a constant turnover of employees and staff coming and going. I left due to ongoing issues with not being paid, and I'm not the only one--others are still owed money. After I left, my name and phone number were still being used with customers without my knowledge, which led to confused and upset homeowners contacting me directly. To my knowledge, the company is also currently facing legal action from the city. Based on my experience, I would strongly recommend homeowners and potential employees proceed with caution.

Smith & Ramirez Roofing in El Paso, TX, recently did a fantastic job on my roof. Brady Wolfe was my…read moremain point of contact, and he was incredibly responsive and communicative throughout the entire process. Ally also played a significant role and was very helpful. I had a pretty rough start to the year when my roof lost several shingles in January due to high wind storms. It looked terrible, and I realized I had no idea when the roof was last replaced, even though I've been living in my home for five years. Brady came to the rescue with dozens of options and presented them in such a professional manner. I decided to go with Timberline HDZ shingles, new piping boots, and metal overhangs. They ended up replacing the entire roof, and because my house was built in the 1930s, there were quite a few code upgrades that needed to be made. The whole project took about a week. I found Smith & Ramirez Roofing after getting 5-6 quotes from other companies. Each one fell short for various reasons - some were too pushy, others weren't professional, and some didn't even provide a quote. Smith & Ramirez, however, stood out with their professionalism. They showed up in uniform, had beautiful brochures, and their Instagram is full of videos showcasing their recent work. The roofing crew was friendly and professional, always making cleanliness a priority. They constantly cleaned up nails and dropped shingles, which I really appreciated. The Timberline HDZ shingles have a 50-year warranty and look absolutely stunning. They definitely upgraded the whole look of my house. The crew also had to fix the pitch on a big part of my roof and added wood boards throughout because the old roof was in such poor condition. Their customer service was top-notch, and they were very patient with me as I arranged the loan to pay for the final portion of the invoice. During their time working on my roof, I made sure to show my appreciation by buying pizza for the crew a few times and providing Gatorades and water. They seemed to appreciate it, and it was nice to support them while they worked hard on my roof. I would definitely recommend Smith & Ramirez for their professionalism and quality. While there are a few things that could be improved, overall, they did a phenomenal job. If I ever need a new roof on any investment properties, I'll certainly use them again. Plus, they provide a customer portal with all the photos and documents you could ever need for insurance or your own records. Smith & Ramirez Roofing did an outstanding job from start to finish. Their commitment to quality, professionalism, and customer satisfaction truly sets them apart. If you need roofing services, I highly recommend giving them a call. EDIT: Original review had " it would be helpful if they had someone on staff dedicated to working with the insurance company for payments and supplements, so I wouldn't have to handle everything myself." And it turns out my insurance policy is an "ACV" policy with a lot of limits on what can and can't be done. Despite this, S&R has been working with the local adjuster to get additional supplements paid on necessary additional work done.