I am extremely satisfied with the work, the communication, and the price point…read more I had been chasing this specific leak over my garage for several years, which only led to outrageous quotes and a lot of misinformation from multiple contractors and roofing companies in El Paso. Smith and Ramirez took the time to properly identify the issue and, through mutual discussion, develop a practical solution. That level of honesty, professionalism, and problem-solving was a breath of fresh air. Special thanks to Alex, Kristyn, Hilda, Jando, and Mario -- top-tier professionals.

I worked at Smith and Ramirez Roofing for 9 years as their main salesperson (aside from the owner)…read more I'm Brittany--the same name you'll see on many of their past customer reviews. During my time there, I saw a constant turnover of employees and staff coming and going. I left due to ongoing issues with not being paid, and I'm not the only one--others are still owed money. After I left, my name and phone number were still being used with customers without my knowledge, which led to confused and upset homeowners contacting me directly. To my knowledge, the company is also currently facing legal action from the city. Based on my experience, I would strongly recommend homeowners and potential employees proceed with caution.

I moved into a home that needed a new roof in the worst way. It was one hard blow from the big…read morebad wolf from falling over. Juan came out quickly and got a plan of action and was immediately prepared to replace the roof. He used only the best materials (GAF Shingles) and used his experience, know how, and dedication to his craft to ensure I had a roof to be proud of.

Excellent service, great communication. Professional workmanship. We are happy we chose Rhino…read moreRoofing. The crew was amazingly organized and clean. When finished they left our yard looking clean. Completed the job in a timely manner and helped with the whole insurance process. Highly recommend.

Total scam of a company! They got paid $32,000 up front from our insurance. They slapped an…read moreinferior roof on quickly kept stalling to begin the interior which they were paid for. Once it rained, about 3 weeks after they put the shingles on and refused to tell us whether or not they were finished, we had 2 terrible leaks still, actually worse than before they started! Randy Ponce tried to blame our skylights on the opposite side of the house, which was physically impossible! After several attempts to get them to rectify the situation Randy texted that he was declining to finish the job and refused to do the interior. Then stopped all communication with us except for having someone in his office email to ask for more money! We sued Mountain Star Roofing and Randy Ponce and are still in litigation as he has not even shown up for the first two hearings! I should add that they also gooped tar all over our fairly new siding! And that they were slamming the shingles down on the roof so hard that it was extremely loud and made some of the sheetrock come down in our bedroom and kitchen which WE HAVE PICTURES AND VIDEO OF EVERYTHING! We are confident we will win this case fully very soon! We highly recommend you keep this company off of your property!

Long story, not so long. This company is a complete scam. They still have $600 of my money that…read morethey refuse return after I paid them for shingle repair. They claimed that they were working with the insurance even after the insurance clearly stated that the repair would cost less than the deductible. Please look elsewhere for quality work. If I had the time I would give you more information about this situation. Instead, I will simply state to STAY AWAY! This company stole my money and waisted my time. After months of back and forth with Mountain Star Roofing, I cut my losses and had the shingles repaired by another company in a week.

They did a fantastic job on our roof installation. They communicated regularly and we were never…read moreleft to guess what was happening. They were professional and friendly. I would definitely recommend them.

I called Nieto's Roofing to fix the work of another roofer that was done 3 years ago. The mortar…read morefor my concrete tile roof was falling apart and needed replacement. I must say, that they certainly exceeded my expectations in every way. Every step of the way the did EXACTLY what was promised at the time it was promised. Yes, I know, this is super rare in El Paso!. The office staff was super-nice and pro-actively reached out to me when necessary. I never had to hunt somebody down to get any answers. During the installation I had a question which was answered, but it still left me a tiny bit doubtful. I said that would be fine, but nooooo.... the lady (sorry, I am terrible with names) INSISTED that the owner would come to my house at 6pm (I could not be home earlier) to make sure I am fully comfortable with the work. The gentleman got up on the roof and explained everything in detail to me. Pricing was reasonable, too. May they stay in business as long as I live in El Paso!!!!

Armando and the team at AAAA Contractors and Roofing are absolutely fantastic! I reached out…read moreneeding a quick roof inspection, and Armando showed up same day! He was professional, friendly, and incredibly thorough. Armando explained everything clearly, pointed out what really needed attention (without trying to upsell me), and gave me a very fair and reasonable price for the repair, which wasn't the case with the other local bids that I received in the process despite these other companies' "glowing" Google reviews. Scheduling was super easy and fast, they got me on the calendar within days and the work was done efficiently with excellent craftsmanship. The crew showed up on time, worked diligently, and left the property spotless when they were finished with fantastic before and after photos of their great work! It's rare to find a roofing company that's this honest, responsive, and dependable. If you need roof repairs, inspections, or general roofing work in the El Paso and surrounding area, I cannot recommend AAAA Contractors and Roofing enough! Definitely ask for Armando, he goes above and beyond every step of the way!

Paid alot for a little. Ask the to check my vent on roof. Never show up. Oh well. They did ok for…read morethe jod but .

Very professional and honest.... they worked with my insurance and completed the roof on my house…read morein a very timely manner. What I loved of this experience was how my roof looked beautiful after, when the winds came and the rain that's when I knew my roof was done properly. I really recommend this roofing company... free estimates.

Top tier roofing and construction. David Hoover oversees the roofing part of the company…read more About 7 years ago our Mexican clay tile roof was partially damaged by a hail storm. About half the roof, along with 7 skylights were damaged. The insurance adjuster just wanted to replace the damage sections but David argued that these tiles were no longer manufactured and any other tile would not match the dimensions or the color. Hence, all of the roof needed replacement. It was a 2100 sf house plus 600 sf garage that required 30 squares of concrete-based hail resistant tiles. They could not do the repair for about 4 months, so a crew was sent to tarp the roof. 4 months later they started, took about a week with an 8 man crew. Result was absolute perfection. Super teamwork and craftsmanship.

David did a wonderful job on my roof a couple weeks ago. We…read morewere surprised by a lot of repair work that needed done before he could install roofing, no problem David was there everyday to see that things were done properly and after the finished product, it looks amazing.

I am so disappointed in the service, or lack there of, that I am receiving from this company. I…read morehired them to redo my roof and less than a year later it is leaking in several places. I have been trying to contact this company for 3 weeks to no avail because Roger Romero will not return my calls, emails or texts. Please do not consider hiring this company unless you want to find yourself in a similar situation. Disgusting and sad. Roger Romero Roofing is the wrong choice for our growing El Paso market!

Mr Romero was highly recommended by my the appraiser for my insurance company. When she asked me…read morewho was going to repair your roof, and I said Roger Romero Roofing, she not only gave me the approval in one hour but also told me we like working with them and would give a full roof replacement and to take it because Mr. Romero does a great job! Indeed, I found the case to be true. He was timely, professional, courteous, and knew how to work with the appraisers. He texts (!) and for a busy person like myself, it helps! He finished the project exactly when he told me, and I did refer my neighbor as well. Everytime I have had hail, he not only checks it, but also does it quickly...all I need to do is text him. I cannot tell you how pleased I am with a professional as him and his company. I would highly recommend him.