Just have to say that Ed Brennan was a great low key, easy to talk to salesman…read more Although we ended up buying a used vehicle at another location, I would've went back to Ed and split second if they had what we were looking for . Also, they're used vehicles where beyond detailed clean compared to the other dealerships we went to !!

Excellent experience at this dealership. My husband unexpectedly needed a new car and we were not…read moreexcited to go car shopping in the current economic climate. They made this experience a breeze. Ken was kind, honest and no pressure and worked with his manager to get the price we wanted. We left in under two hours with a beautiful fully loaded Compass and they even threw in a TV with the deal.

Worked with Erin. In sales bought both a Passat and a GTI a few years later no tricks no games…read more Very knowledgeable about VW's. Service department is excellent as well. I live over 45 minutes away and they take care of all my Volkswagen service needs despite the fact that my local dealership is five minutes from me it's refreshing to do business with honest people.

As usual, a great experience at Trend Motors VW in Rockaway. My service advisor is almost always…read moreMegan, who whenever I contact her, is always quick, reliable, compassionate, knowledgeable, honest, and efficient. She's fantastic and a big reason why I choose this location. The comfy couch area and delicious vanilla coffee don't hurt, either. Oh and, my car always gets what it needs, and within the time window promised. Wouldn't go anywhere else!

My husband and I found a 2023 Jetta on line and went right away to the used car lot Trend motors…read more We were greeted by Kenny in sales , who was extremely nice . He got the keys for us right away we test drove the car .loved the car for our son .He didn't hassle us. .Very smooth transaction he helped us answered all the questions. There was no pressure. Very professional. We met Sal the manager and also great guy, we made a deal and there was no surprise fee no extras. Exactly what Sal said we would pay and walk out the door , happened! The process was great and I would recommend everyone to go buy a car from these guys absolutely a pleasure. I will be recommending Kenny and Sal to everyone. Thank you Trend motors

Purchasing the car was easy as I was a cash buyer. Nightmare with title, registration, plates, etc…read more As I write this, I have my car sitting on driveway with expired registration and temporary plate. They blame NJMVC.

Purchased my used Subaru back in June had a trouble with the muffler making noise the first week…read more They had me bring it in to Joyce Honda for repair it still made noise but not as loud. I call to see if was still warrantied so I could get the noise fixed nobody called me back so I stopped in some dude with roid rage face and big muscles gave me an attitude saying he didn't know why they fixed it the first time because the six month warranty is only for power train only. Long story short, my car is super loud and I leave for work at 5:30am I'm sure my neighbors love me. I won't be purchasing from her again.

No stars. Avoid this place like the plague. Manager called my wife on the phone to pressure and…read moreintimate her when we decided not to buy from them. Stay away!

Great service took care of my oil change and brakes, their prices were fair. They even drove me…read moredown the road to a cute coffee shop so I could wait there and get work done.

My mom, who's a senior, needed some work done on her vehicle, starting with fixing a slow leak in…read moreone of her tires. I live out of town, so, after a little online research, I reached out to Rockaway Service due to their 5-star reviews. When I inquired as to the cost of plugging a slow leak, I was told there was no charge as it was a service they perform for free. I was taken aback. No charge? Naturally, I had my mom drop the car off. Pat and Dan were very nice. A short time later Dan called me to discuss an issue with the sub-frame. My mom's vehicle is a Jeep Compass - subframe rotting out is a well-known and common issue. I was actually already aware of this on my mom's car and had been keeping an eye on it for the last year or so, knowing it would need to be replaced at some point. Dan texted me photos of the current condition with his recommendation that I not put it off any longer. The photos he took while the car was up on the lift showed the rotting had progressed much further than I could see from my vantage point with the vehicle on the ground. I grew up working on cars my entire life: My father was a huge do-it-yourselfer, so I know my way around an automobile. I know if I'm being spoken to honestly or not. I was trying to hold off because it could be a pricey repair, but Dan was correct - I could not put it off any longer. We made arrangements to bring the car back in a week. My mom dropped off her car to get the repair done and they actually drove her to work - unfortunately, the repair took a little longer than expected (as these things sometimes tend to do - it happens) so they picked her up at the end of the day and drove her home! Knowing my mom needed the car (she a senior widow, living alone), Dan stayed late the next night, finishing the repairs and then he personally delivered the car to my mom at her house! Who does that? Both Dan, Pat and even Denise (the woman that answered the phone) were all pleasant and professional. They went above and beyond what I would consider to be "normal" service. My mom is ecstatic about how much better the car drives and I'm very happy with the pricing. I think everyone can agree that it's very difficult to find a mechanic you can trust, and cold-calling one like I did here was a gamble. But it was a gamble that I'm glad to say paid off. I can't say enough good things about the way they treated both my mom and me. I know I tend to be overly wordy sometimes... but this time it's warranted. I just wish I lived closer to them, as, based on this experience, and the way they treated us as a first-time customer, would be very confident having them service my entire families' vehicles. I have no qualms or reservations about recommending them. Thanks, Guys! Brian Dowling

There is no one better than "Team Ippolito!" Joe is the main reason we came back for a second car…read more The attentiveness from Joe, Karli and Guiseppe was excellent. Joe has his team trained well and he treats them with great respect. I'm looking forward to visiting again. I love my Santa Fe Calligraphy!! It drives like a dream and is sharp looking!

I leased a new Tucson from Towne Hyundai in December for my son, working with Isaiah. The primary…read morereason I chose this dealership was their specific end of year promotion promising to pay off my remaining lease payments. Since my previous lease was also from Towne, they had all my paperwork and confirmed the deal. However, I recently received a bill from Hyundai Finance because Towne only paid a portion of what they promised. I am now being held responsible for payments that the dealership explicitly agreed to cover. I never would have signed for a new vehicle if I knew I'd be double-paying on two leases. For nearly three months, I have been given every excuse in the book: "the finance guy is on vacation," "the check is in the mail," or "I need to talk to the GM." This is beyond a simple mistake; it's a failure to honor a contract. If you are considering Towne Hyundai, be extremely careful. Get every promise in writing and double-check your account with Hyundai Finance immediately. Based on my experience with their lack of transparency and follow-through, I cannot recommend this dealership to anyone. Go elsewhere.

My son recently purchased a car from Autosport Acura of Denville, and from the moment we walked in,…read morewe were given such a warm welcome. Phil was expecting us and it was truly a pleasure working with him. He walked us through the entire process and was extremely patient as we took our time making our decision. Jose from the finance department was also very welcoming and incredibly helpful. He took the time to explain all of the paperwork in detail and helped us secure great deals, which ultimately sealed the deal. Both Phil and Jose were outstanding and made us feel like family. I would absolutely recommend purchasing from this dealership -- they truly make you feel at home. We would definitely return for another purchase in the future.

I had a truly great experience purchasing my new car, and Steve Victor was a huge part of that. He…read morewas professional, respectful, patient, and incredibly thorough throughout the entire process. He made what can often feel like a stressful experience feel easy and positive. I never felt pressured, and he took the time to answer every question and make sure everything was clearly explained. It was genuinely a pleasure working with him, and I would highly recommend Steve to anyone looking for a positive car buying experience. Already looking forward to buying my next car from him!

Sold my car with Dan. Easy and quick. He and his family are personable and professional in…read moreconduct. Would work with them again for buying or selling a automobile.

In the beginning we had an issue with a refund of a deposit and that has since been resolved…read more Overall, Dan takes his business very seriously and desires to provide excellent customer service.

I wanted to thank Roger, Khalil and the General Manager of Honda of Hackettstown for the most…read morehorrible car buying experience and telling us that "we were buying the wrong car". They forced us to go to Joyce Honda where we were treated fairly and where we ended up buying the same exact car (2026 Honda HR-V LX AWD, Nordic Forest Pearl color) for the price we wanted. Thank you very much to Michael Harris of Joyce Honda in Denville for the best customer service that my mother deserved whom has been a loyal Honda customer for all these years. Anyone who would like to get the best customer experience and be treated with respect, go see Michael Harris at Joyce Honda in Denville.

I went in for regular maintenance on my 2023 Passport. Not only was I met with the rudest and most…read moreuseless advisor Conor Kearns but they left oil all over my driver cabin, destroyed a piece of trim off my window, and tried to upsell me on stuff my vehicle did not need. On top of that they tried to charge me for the piece they broke. This dealer and its patrons are not good at what they do. Plus the service manager is even more useless than the advisor was, just siding with the advisor without actually knowing or looking into anything. Avoid doing business with this dealer at all costs.