The restaurant was a popular stop for excursions. The building was large with tons of seating but they were at capacity. Although covered with a roof, it's walls are open so you can look out across the lagoon (or so they advertise). In theory, we viewed a bunch of tour buses and vans blocking the parking lot (& any view behind it including the lagoon which is across the road).
The food is served buffet style. The buffet itself was well maintained, refilled frequently & clean. I personally loved the Mayan style carnitas (shredded pork). The chicken legs were authentically wrapped & cooked in banana leaves. While the chicken was fall off the bone tender and moist, it was seasoned like fish. Many people raved about it but I disliked the flavor so much I pawned it onto my husband. He practically sucked the bones dry. It's worth noting, I don't care for fish & I couldn't get past the flavor association. The rice was excellent but beans were so runny I wasn't convinced many beans existed, lots of bean oil/ broth.
I was most disappointed they lacked the "home-made corn tortillas" advertised everywhere. It was what I was most looking to. Not a single tortilla was made so we all ate meat plain off the plate rather than as tacos. (Only thing not stocked). The flan & candied papayas were decent. There were a handful of fresh fruits (pineapple, watermelon) and salads (pastas, beets) available too. I enjoyed the salsa but many others found it too spicy. The amount, selection & quality of food was easily worth the price paid, but don't expect everything as glamorously as all the tours market it.
2-3 bottled beer (cervesa) brands were available (I remember SOL & XX Dos Equis specifically) as well as tequila and soft drinks. 1 beer or soft drink was provided in the meal and additional were a la carte. You were required to walk up to the bar to order beverages. We discovered the service lacked there but dishes were cleared quickly and tables turned over in an efficient manor for the next groups.
Also worth noting stray dogs were roaming through the restaurant and begging for food. Common, but those who haven't seen it may be shocked initially.
Several in our tour group were bothered by it.
And the toilets. I'm happy they had plumbing and soap and running water but there are no seats on the toilet. Also common. Be prepared to squat. read more