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Nicole Langille Imagery

5.0 (2 reviews)
Closed 9:00 am - 6:00 pm

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3 hours

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Services - Nicole Langille Imagery

Couples photography

Engagement photos

Event photography

6 More Services

Family portraits

Headshots

Maternity photos

Newborn and baby photos

Portraits

Senior portraits

Nicole Langille Imagery Photographers Photos

Recommended Reviews - Nicole Langille Imagery

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4 months ago

Nicole was friendly, professional, and easy to work with! We're so lucky she captured our engagement.

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Nicole L.

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8 months ago

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Ask the Community - Nicole Langille Imagery

Focus Photography - Senior Portraits

Focus Photography

(7 reviews)

The photographs are excellent. We were immediately put at ease and delighted to work with the man…read morebehind the camera in our two-hour on-location photo shoot at Portland Head Light. The stepping stones, water features, and flowers provided a captivating backdrop. The photographer developed a friendly rapport with our son immediately, which worked wonders. We were allowed to change clothes during the shoot and had a wonderful relaxed day at the ocean capturing memories. Before I booked I asked if we would be provided a password-protected online web gallery with our proofs. I was told yes. That was a lie. About a month after the photo shoot we logged in to a screen-sharing program from Maine to Washington. We spoke on the phone with Lucia as she slowly showed us images to choose from. This was not a password-protected web page, this was a live duplicate of her computer's screen. From her desktop she controlled display of the images. She could click through on a thumbnail to enlarge a photo, and she could crop images if she so choose. She was driving. This was absolutely not a web page we could peruse at our leisure. The process of figuring out how much the package would cost was simply excruciating. To establish a price point we were told several times during the phone conversation, "The price depends on how many prints you get. I don't know how many you can't live without, so I can't answer your question now . . ." Seriously, that is a quote that I remember many months later. "I need to show you all of the photos before we can discuss price." Seriously. We asked four times and four times were told we could not discuss price. Then the sale needed be closed. Near the end of the call she proceeded to rattle off three or four packages which involved mental arithmetic so fast she lost my Microsoft software developer husband. We had to write down the prices. We had to ask her to and click on images, over, and over, and over. We couldn't see the images side by side. This may be shrewd business practice, but it is not the optimal customer service experience. The process bothered me a lot. The reason I felt so manipulated was because I was lied to about our being able to see the prints on a password-protected web page. That was false advertising. If you are reading my Yelp review and planning a photo shoot, please beware. If you do a wedding or other once-in-a-lifetime experience, I hope you can sign a contract in advance with the prices - not just of the shoot, but of the full package options. I did not ask for that in advance and I wish I had. Two more things I want potential customers to know: Number one, I had no itemized invoice. Yeah, that's kind of important, now that I think about it. I had no proof that I paid for a print to be shipped to my mother. When I called about a month after my mother's birthday I asked my mom about the print I had ordered for her. (Mom said she hadn't received anything.) I called Lucia immediately. Lucia checked my customer record, and said she could not immediately find an order for my mother. I persisted and asked her to look at my invoice. After several minutes she clicked a few buttons on her machine and said (with honest surprise in her voice), "Oh you DID order another print, but it was going to ship to another address." She apologized profusely. The 10"×10" print was sent to my mother; my mother was incredibly angry when I told her what happened. She said, "You should call the Better Business Bureau on them!" Number two, the company misrepresents the privacy practices they say there are providing to customers. Here is a quote from the e-mail that explained how I could get my digital download: "If you have any questions or problems downloading the filed [sic] please let us know, we will be happy to help! Once you have completed the download, please save it to your computer because the link on our site will only be available for download for [in red] 10 days." The digital downloads are still there today. The digital downloads of about a dozen other people are also there, with no password protection. The photography and resulting prints are five star work. Two stars means "meh, I've experienced better." I've worked with three other professional photography studios and never encountered this kind of foolishness.

As others have stated, their photographs are excellent. Our engagement pictures couldn't have been…read morebetter - we went all over downtown Portland, and they gave us a great mix of composed and arrange pictures with candids where we were more in the moment. I didn't use them for our wedding because we got married in Las Vegas, but I did bring the sign-in book they made us from our session!

Nicole Langille Imagery - sessionphotography - Updated May 2026

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