Nicole was PHENOMENAL. Tasked with our impossible timeline of selling our home and buying another one with the funds, Nicole went above and beyond including working late into the night and on weekends to get us approved. The process was very smooth despite lots of t's to cross and i's to dot. She was very clear on her deadlines and her escrow estimates were accurate so we never felt overwhelmed throughout the nearly 3 month process. And with our house secured I can finally cash in on my dream of owning a boat! Regards, Donna and Garrett Allen read more

Nicole is so great to work with! She was patient with my questions and concerns. She is so knowledgeable and kind. I really appreciated her expertise and relied upon her guidance. I would highly recommend working with Nicole for all of your mortgage needs. read more

Applying for a mortgage with Nicole was such a wonderful experience! The process was so smooth and easy. She also constantly updated us on the status of our loan, which we really appreciated. Because of her hard work, we were able to close on our new home. Thank you, Nicole! read more

A six star if there is one! From beginning to the end, Nicole and her team were quick, efficient and professional to get loan approved and funded! Highly recommend to anyone who is applying for a loan to realize their American dream! read more

Nicole was awesome she helped us get our dream home in Missouri as we moved out of California. She was polite and very friendly. Talked us through all the hurdles to finish the deal for us. I would definitely recommend Nicole to anyone looking to purchase a home. read more

I completed my 3rd refi with Nicole at the end of July. I did shop around a little for a rate first and hers was competitive. I went with her based on past experience and that she was already familiar with what I needed. Like the last two times, she stayed on top of the entire process and clearly communicated every step, setting expectations to keep us at ease. She even sent a notary to our hotel while we were on vacation so we could close on time (it was my fault for the timing). I think Nicole is fantastic at what she does. I trust that she knows the mortgage business and she knows how to help her clients. She's earned that trust and I would definitely recommend her to anyone looking for a lender. She's the best I've worked with. read more

Most DEFINITELY would recommend Nicole to anyone. No matter what time of the day, Nicole will always answer questions through text or calls. She is very easy to work with and handles absolutely everything, which made my life so much easier. Thank you again Nicole! read more

I have had the pleasure of working with Nicole twice now. Once when I first bought my home in Discovery Bay and then a second time to refinance. The technology she works with to up load your documents makes it a super easy process and she stays in contact with you every step of the way. Communication is one of the most important things when going thru the loan process and Nicole does not disappoint! I would recommend her to all my friends and family. Thanks so much Nicole! read more

I just closed my refinance today with Nicole. I had a great experience. Nicole is fast, communicative and knowledgeable about the financial products she presents. While the process slowly moved its' way through a backlogged banking system, Nicole provided weekly updates, pushed us when we needed to turn items quickly and got us across the finish line with a great rate, low fees and a transparent process. I highly recommend Nicole! read more

If you're new to home buying, you must work with Nicole! From getting the pre-approval to finalizing the loan for closing...the process was smooth. I never had any unpleasant surprises or hiccups along the way. She's responsive, answers all your questions, and is very detail-oriented. She's very clear about what she needs, what will happen next, and what to expect. I was able to secure a loan with no issues. Nicole also hustled to ensure I had the best rate available (which saves me thousands in the long run). My parents also used Nicole's services and they're also very happy with her quality of work. I actually haven't met Nicole in person but doing all the paperwork remotely never impacted the quality of service. Thank you, Nicole! You're amazing! read more

Nicole was amazing to work with! Worked on a refinance with Nicole, and she was patient in explaining the whole process and re-assuring about the best options available. Nicole kept us informed the whole way through... we just made our first payment this month without any problems :) Coming from a big bank I was a little concerned about transferring escrow accounts and online payment options but Nicole and CrossCountry Mortgage make it easy for you. Thank you for taking my call at 9pm on a Friday night to answer questions while we were signing our papers with the notary, we really appreciated that! Great work. read more

Nicole is the best!!! She is thorough, efficient, honest, and has the best cutomer service ever. Nicole is the most knowledgeable loan officer out there. She knows her stuff and is good at it! We had shopped around for other rates and at the end went back to Nicole. She got us the best rate at a faster closing date and less closing cost. She made the process quick and smooth. She was always happy and excited for us. She walked us through every step with security. We did not know much about the loan or realtor terms and she never made us feel dumb or annoyed with us, she was always happy to explain all the terms to us. THERE IS NO DOUBT WE WOULD RECOMMEND HER! We for sure will use her for our refi. SHE IS THE BEST OUT THERE! read more

Nicole is efficient, professional and phenomenal! We have worked with her twice already and both times, she has went above and beyond to help us with any questions and our process. We will always refer her to our family, friends and anyone we know. You will be thankful if you chose Nicole! If I could give her a million stars, I would! Thank you for always being great, Nicole! read more

So, it's been a week now in my first home and I could not be more happier. All thanks to Nicole for making the whole loan process so easy. Being a first time home buyer, I had countless questions and she was always there to answer all my questions. I am very impatient, when I don't get a response to my email in 5 minutes, I pick up the phone and call them. With Nicole, it was never the case. She is super quick in responding to eMails / texts. She is a thorough professional with a great team on her side, who helped me smoothly close the loan way ahead of time. I would love work with her in future and would highly recommend her. read more

Nicole was recommended by my real estate agent. She was professional, attentive, responsive and provided excellent customer service throughout and had some follow ups even after closing. It takes a level of commitment to complete a task and even a higher level of dedication to ensure clients are happy and well informed. Thank you for your service! read more

Nicole is one of the best lender's I have worked with. She is punctual, helpful, thoughtful, caring and excellent at her job. She knows her business and I would put full trust in her abilities. I did and she made my experience painless. Thank you Nicole for helping me navigate the refinance of my home. read more

This is our 3rd time purchasing and refinancing with Nicole in the last 2 years. The process with applying with Nicole was a good experience. She was great in responding to our concerns and answered our questions anytime. Nicole stayed on top of our loan and keep us in the loop as things progressed. We would definitely recommend Nicole. read more

Thank goodness we were referred to Nicole when starting our house hunt. She made the task of gathering our paperwork and finding the right loan for us super easy and the process was smooth from start to finish. She frequently took the time to walk us through any questions we had concerning the process. She's so knowledgeable and really had our best interests at heart. read more

Nicole was SUCH a pleasure to work with. She was recommended to us by our realtor, and she was an angel in helping us ensure that the whole process went smoothly. Nicole also said that nothing ever stays on her desk so she always keeps things moving. It was true! With Nicole, we closed on our new home in just 18 days!!! (3 days before our 21-day expected close). We would definitely recommend her! read more

Nicole was absolutely amazing in dealing with our refinance. We didn't have the typical loan and she busted her butt to assure we had everything in order. Thank you so much Nicole, we look forward to working with you again in the future read more

Let me start by saying Nicole has been outstanding during our refinance process! She and her team have made it so easy to go through the process, whether its information or documents, she is very knowledgeable and directs you the right way. Love the fact that most things we can go through email correspondence! They even sent a courier to my house for the final closing documents signing! Didnt even have to take the day off....what more can I say, I'm very satisfied and happy with the outcome of our encounter and will be recommending her to every one we know! read more

One of my best friends referred me to Nicole, and I am happy to wholeheartedly recommend her myself. Nicole helped me with a cash-out refinance for a remodeling project at my home. She found a great rate for me, and moved things along very efficiently. She is incredibly responsive, very clear in her communications, organized, and helpful. She goes the extra mile for her clients. Five stars, no question! read more

Nicole was so great to work with! She was recommended by a co-worker and it was the best choice we made. We just recently closed on the purchase of our first home and she made the process go so smoothly. Nicole is very responsive and attentive. Her commitment and dedication to get the job done is something you just don't see anymore. Just AWESOME! She is very thorough and customer service is out of this world! I would definitely recommend Nicole. SHE IS THE BEST!! read more

Best Experience Ever. I have never been more thankful for the great service, quick responses, and helpful answers to all my questions. It was my first time buying and I could not have done it without Nicole. She was professional, quick, and extremely knowledgeable. If anyone wants a Senior Loan Adviser would only recommend Nicole King. read more

She is the best mortgage broker I've ever known. She is fast, responsive, efficient and courteous. She can review/advise on my submitted loan documents within HOURS. I had a home purchase mortgage application delayed by another lender, still hadn't gotten approved when the COE was 10 days away, and could've seriously jeopardized my new home purchase. I handed my application to her on a Friday evening, she started working on my application the next morning 8AM (and it's a Saturday!). With her professional and prompt help, the loan application was smoothly closed it within 7 days!!! I would highly recommend her to anyone who is looking for a mortgage broker to either purchase or refinance a home loan. read more

I just finished a mortgage refi with Nicole. She was incredibly efficient, helpful, and responsive (even on weekends) all the way through. No complaints at all. I've already referred several others to her and won't hesitate to keep doing so. Although it is hard to imagine interest rates falling further than they already have, if they do, it'll be Nicole I turn to for another refi. read more

Nicole processed our loan for our first home. I was really impressed with how patient she was with all of our questions and constant what is this. She always always available and very professional. We needed a fast close and she stayed on top of it making sure that everything went smoothly. Thank you for everything! You're the best! read more

Nicole was very responsive and was there all the time to help in answering all the small questions that I had. It was a very smooth experience working with Nicole. She made me aware of all the steps well in advance and we were able to close the deal a day before the thanksgiving! read more

Nicole was on top of everything that needed to be done to get me to close escrow ASAP. She communicated efficiently and answered all questions I had in regards to the loan process and my best options. She is very personable and a great support to have during your home buying process. I would recommend her to anyone looking for a home loan. read more

Nicole did an amazing job with our home loan! She is quick to respond and is very organized! Everything went smoothly and painlessly! I definitely recommend her services!! This is the second great experience with Nicole! read more

This review is coming from a first time home buyer: Compared to the two previous loan officers that I dealt with, I had a very pleasant (and relieving) experience working with Nicole. She was exceeding patient and kind as I asked countless questions, she always answered my questions in a timely manner, made the process simple, gave timely updates (but not too many), and I think most of all, she respected my time. The worst thing I had to do with previous loan agents was MANAGE THEM since they didn't consistently follow up with information I was waiting for. Working with Nicole, I never felt uneasy. Trust me, when you're stressing out about finding a home, the last thing you want is to have to worry about the loan process. Nicole made it easy. Contrary to my initial perception, loan officers are NOT all the same. My first one delegated my calls to his assistant after the first 1-hour call, the second was a top loan officer in California, but he treated me like small fries. Nicole started with a great impression and maintained it until close of escrow. Thanks Nicole!! read more

Nicole is a pleasure to work with. She is able to get things done quickly. Nic did a refi for me a couple years ago, and most recently helped my wife and I purchase a new home. Both transactions were completed in a timely manner and went smooth. read more

I highly recommend Nicole! She recently helped us close on a house in Oakland. In order to get the house, we had to go with a shorter than normal loan contingency. Nicole was able to get our application through underwriting and approved very quickly so we could meet our contingency period. Throughout the process Nicole was very responsive and friendly. If you need a mortgage, then you should definitely reach out to Nicole. read more

Our realtor referred us to Nicole while we were in an urgent rush to close on a house. She made the impossible possible. We still can't believe that we got the house so soon. All thanks to Nicole and her hard-work. She was there to assist us and answer our silly doubts any time of the day. It was our first home and we were really nervous and confused and she made the journey simple and enjoyable. Thanks Nicole, we might not have gotten our house without you! read more

We just refinanced our home mortgage with Nicole. She was super responsive from the get go and we felt like we were in good hands throughout the process. If you're in the market, look no further. Nicole is great! read more

She was so helpful and expedient with getting my first time loan information. I am thrilled.

Nicole King is a competent & highly organized mortgage professional. She helped me with a mortgage back in 2011, and a refinance in 2013. She was in Oakland at the time (Montclair area), but it seems she may have relocated. During my initial consultation with Nicole back in 2013 for my refinance, she helped me quantify the risk, and the odds very succinctly. read more

Our home finding experience is full of challenges all the way to closing. Now, Nicole came in the picture when we needed someone to take care of all the financial aspect of the transaction. It all started on documentation needed for pre-approval, many would just ask for your ssn, salary, and job length, this is not the case with Nicole. She made sure that we have details and information that would be needed in the future, kept working on getting us the best support and provided us with advice that will benefit us on our loan process. I have never met anyone that is so great on what they do, open to challenges (especially my voracious curiosity on every single detail), prompt, courteous, and relationship oriented. Her transparency kept us informed on all the steps and missteps that are happening in our approval process, with so many hands touching our documents, an average person on her field would have quit. She worked hard for us and made sure that we have and will have the loan that we wanted. I can keep going on how great and wonderful she is before, during and after our transaction but the bottom line is, if you need someone that cares about what you care for and work with you all the way, she will be that someone in your team. read more

Great experience with Nicole.. Picked up the phone, and I told her what I wanted, and she delivered.. She was always available to answer questions, and she made the whole process easy.. After working with other loan agents, Nicole was by far the best agent, and we will be working together again. read more

Just purchased a house with Nicole's help. She was responsive, efficient, and professional. Closed in less than 30 days, thank you Nicole!