Dr. Renaud saved my eye sight. Recently, I had an eye emergency during the night. I called her practice after midnight, to leave a message for an appointment. To my surprise, Dr. Renaud answered at 2:00am. I immediately apologized, but she stayed on the phone consulting with me and determined it was in fact a medical emergency, she instructed me to see a retina specialist right away and so I did first thing in the morning. I was treated right away, saving my eye sight. Dr. Renau. is my favorite MD ever. Her patients are her first priority. She has taken care of my eyes for years. I highly recommend her to anyone looking for excellence in eye care. read more

I usually don't give glowing reviews, but Dr. Renaud gets one. Over the past 25 years that I have been managing my eye condition, I have been a patient at some famous places like the Wilmer Eye Institute at Johns Hopkins and the Baylor College of Medicine. Unfortunately, they had me on unnecessary medications with negative side effects. Doctor Renaud fixed my eye maintenance routine, which got me off of those medications. I never thought that would be possible, and now my condition also feels unquestionably better. I would also like to comment that Doctor Renaud is very good at getting the right prescription for eye glasses. In the past, an eye doctor has arrived at prescription numbers for me, would perhaps do a quick check, and then that's it. But Dr. Renaud was much more thorough, and now I see comfortably close and far - the best prescription in memory. My final comment is that she is easy to get in touch with, so I have been happy with the service side of her practice as well. read more

the best opthamologist I've ever had and definitely in the DMV who genuinely renewed my faith in doctors. very principled, genuinely cares about her patients, and will not try to sell you unnecessary glasses / contacts / treatments etc. such a kind caring soul who helped me with a horrible eye infection I had for over a year and dry eye issues which are essentially resolved now. go book with Renaud!:) read more

Dr Renaud is an outstanding Ophthalmologist who holds herself to the highest standard of care. She is an expert in her field but her expertise is above and beyond when it comes to caring for patients with chronic dry eyes. She puts the time into each visit to ensure you as a patient understand what's happening to your eyes and how to care for them. Dr Renaud works round the clock when it comes to eye emergencies and is only a call away when needed. She is humble, personable and even has a sense of humor! Never come across a doctor like her before. read more

I feel bad rating this a 1 star but I have to. Dr. Renaud is a very nice and knowledgable woman but, just as other reviews have described, she is so incredibly inefficient. My appointment was on a Monday morning at 9:30am. I got there on time, she arrived 10 minutes late, and then I did not pay and check out until 12:40pm...She spent the first 1.5 hours talking in circles about other patients and their issues and how they related to me (sort of). None of it was helpful information. Then we did the eye exam for another 1.5 hours. I work full time, and this 3 hour appointment did not work with my schedule but I was not able to walk out half way through because the examination hadn't even begun. I also heard Dr. Renaud call another patient that had an appt. at the end of the day and told them to come an hour later, which i guess is a nice courtesy, but really messes with people's schedules. Just as others said, she tells you to do hot compresses and blink a lot more than usual. Seems like a catch-all and none of my issues were solved. Oh, and the scheduling person told me on the phone that they took my insurance but then Dr Renaud told me half way through the appointment that they didn't so I had to pay $170. All in all, don't waste your time going here. Again, Dr. Renaud is very nice but I don't know how she keeps the doors open because she's got to be seeing only 2-3 patients a day because of how long she talks and how long the exams take. read more

Dr. Renaud is a wonderful example of how all healthcare providers should strive to be. She put my health as the priority, and was more thorough than any eye exam I have had in the past. I strongly recommend her for anyone in need of an opthamologist. read more

Dr. Reynaud is nice and smart, and spends a lot of time with you, both for the exam itself as well as a fair amount of time spent chatting. It was an hour and 45 minute visit. Not that I don't like a friendly doctor, but without quite so many verbal tangents it would have been a more efficient visit. That's a style preference, I guess. My issue was that she basically just said I needed to blink more to address fairly severe dry eyes and blepharitis - with sessions of consciously timed and deliberate blinking every half an hour, all day, every day (practicing with a metronome to set the blink rate), basically forever. So, that's about 30 sessions a day if you're awake an average of 15 hours. This did not seem realistic to me. I get that blinking matters for dry eyes, but other than daily warm compresses on my eyes, blinking was pretty much the only thing she suggested. She said she was opposed to steroids, which sound like a pretty standard approach for many ophthalmologists (at least for a couple weeks - you can't use them for long without creating other issues). She also sold me a $100 eye cream she stocks in her office, which seems no better than the one I had, and I don't think I needed it. So, I didn't go back for another visit, and now I go to an ophthalmologist at a well-known eye institute in Maryland. I feel like my treatment there is helping me, and while I'm not an expert, it seems like they have a more mainstream approach. read more

I come from a marketing/communications background so I have a tendency to be allergic to gimmick-y professionals and those who try to sell you on procedures or treatments. Dr. Renaud is as good as it gets when it comes to serious, authentic and well-informed care for your eyes. I have very poor vision and on top of that, I have very dry eyes to the point where it had impaired my vision (blurriness). In the course of one month I saw several ophthalmologists and optometrists, because my eyes were bothering me so much. Some recommended punctal plugs (on the spot!) while others did not offer much help at all. Dr. Renaud was the only eye care practitioner who was able to give me practical guidance (behavioral changes) paired with clinically sound medical care for my eyes for long-term relief. She is extremely thorough, spends time with her patients and is very hands-on. She has a type-A personality when it comes to thoroughness and has a very matter-of-fact but very thorough and caring approach with her patients. Not only that, but she herself is a dry eye sufferer and understands the plights of what the condition can do not just to one's vision or comfort but overall quality of life. I wouldn't go to any other ophthalmologist after seeing Dr. Renaud. read more

If you want a doctor that just goes through the motions and gives you a prescription- you have the absolute wrong place. I applaud a doctor that actually takes the time to be thorough, to listen to your every concern and who thoroughly explains everything. She is a true expert in her field and she cares deeply about people and their eyes. I have dry eyes and she knows dry eyes through and through. I honestly feel privileged to have come across Dr. Renaud, such a breathe of fresh air to have someone know exactly what's going and to test and prove it through a thorough analysis. This will be my eye doctor for a very very long time and I will recommend anyone I know to see her. I can't say enough good things, I haven't been this optimistic about a doctor in my life. If you read this, thank you very much, see you next appointment!!! read more

Dr. Renaud has other reviews, all glowing but Yelp is not displaying them! (You have to click on a greyed out link below to see them.) What a shame! Dr. Renaud is one of the best doctors I've ever had the pleasure of visiting. In an age of rushed 10 minute visits where the physician has one foot out the door to see the next patient, Dr. Renaud invests time and energy in her patients. She spent a great deal of care and thoughtfulness helping me not just with the reason for my visit, but with other issues she uncovered during my examination. Other doctors just want to get you in and out of their office as quickly as possible so they can move on to the next thing. Dr. Renaud clearly cares about helping her patients, listening and treating the whole patient, not just completing an exam. I give her the highest recommendation. If you are anywhere near her and looking for a new ophthalmologist, you owe it to yourself to make an appointment with her. read more

There are doctors, and then there are healers. Most medical business models are so fast-paced, time-constrained, you walk out wondering if the doctor did indeed catch everything they needed to catch and just hope for the best. Doctors aren't provided enough time to provide comprehensive care but by the way Dr. Renaud has set up her office, complete ophthalmology care is evidently important for her too. Dr. Renaud is extremely thorough and attentive to how your eyesight and general health interplay with each other so as to be both preventative and proactive in her approach to treatments. I especially like that she makes decisions based on continued and in-depth research rather than dogmatically following the latest invasive or non-invasive technology which, quite frankly, many doctors do (perhaps from a lack of time, etc). She is a true example of what I envision a medical professional and patient educator. She also has an incredibly caring and welcoming personality that puts all anxiety at ease. Oh, did I mention she speaks Spanish? French and Korean too - all fluently. So she was able to attend to my friends and family that were visiting from overseas. read more

Dr. Renaud is an absolutely brilliant doctor and an incredibly kind person. I first went to Dr. Renaud with several eye problems, including: dry eye; blepharitis (a chronic inflammation of the eyelid margins); a stye/chalazion that might have been cancerous but thankfully turned out not to be; and a posterior vitreous detachment (PVD), in which the eyes' vitreous membranes separate from the retina. Dr. Renaud immediately sorted out these conditions and made sure I received the care I needed. Of key importance: With enormous expertise and understanding, Dr. Renaud designed and provided me with a detailed treatment plan for dry eye/blepharitis that includes blinking exercises and the application of warm compresses. I am carefully following her plan and have had great results. I cannot stress the degree to which Dr. Renaud cares for each patient (including making sure that she understands the full medical health of each) - and how marvelously well she explains her diagnosis and treatment plan (i.e. in easy-to-understand plain English). I highly recommend Dr. Renaud for treatment of dry eye/blepharitis; for regular checkups; and for any other concerns. You will get the best care available. read more

I went here for a couple of years. On one hand, she's very thorough and full of advice. On the other hand, two hours for an annual exam is excessive. Ditto for her ten-page list of recommendations for dry eyes, ranging from hourly blinking exercises to daily warm compresses to changing my diet. What's more, she has no front desk help, and so must take calls during appointments. Finally, she does not accept incoming email. read more

What can I say about her? Such a genuine and caring doctor. We hardly find people like her. My situation: I hurt my eye while playing. I started seeing flashing light at the corner of my eye intermittently. After a few days, I realized my symptoms aren't going away. So I called doctor Renuads office and took an appointment for 3 days later. After a few min I called the office , doctor Renuad called me and mentioned that eyes don't have pain receptors. So if there is a tear in my eye that might eventually lead to blindness or complicated procedures. So she immediately asked me to see other ophthalmologists as an emergency and provided the contacts of multiple other ophthalmologists that she knew. I got checked up with another ophthalmologist who had an appointment the same day and luckily there was no tear. I have to check up with him in another 1 month and I hopefully be ok. The fact that dr Renuad is willing to let go of her business and recommending other ophthalmologists shows her compassion towards people. We hardly find such people. Thank you Dr Renuad. You are such a good person. read more

Wow! I have had few experiences in the medical community (as a patient) that compared to this one. I called one morning to see if I could be seen after my German Shepherd scratched my cornea after playing a little too rough. It was probably a good thing, considering I had not ever had a proper eye exam. Dr. Renaud put me at ease with the intimidating dilating process. I'm extremely glad I went to see her. I learned I'm a "suspect" for glaucoma or genetically have a deep cupping. The office location is easy to find and is a very new and nicely decorated. There is free parking in the garage below, but the visitor parking is limited. Dr. Nicole Renaud should be what all M.D.s strive to be. She truly has patient care in mind. She completes the entire exam herself and does not have technicians rushing you from room to room so that they can get the next patient in as quickly as possible. She is extremely thorough and explains each process and any conditions you may have and how to holistically treat it. Her front desk staff is friendly and knowledgeable, a rarity these days. I would highly recommend her. read more

Dr.  Renaud is a fantastic ophthalmologist.  She is thorugh, kind and compassionate.  You truly get treated as a VIP under her care.  She cares about your long term eye care unlike other doctors who try to get you in and out. I also highly recommend her to anyone who is struggling with long term management of dry eye. It's hard to find excellent doctors nowadays.... she is truly one of a kind. read more

Dr Renaud is one of the few doctors left who spends actual time with her patients. She blocks off enough time to listen to you and you won't feel rushed during the appointment. Highly recommend. read more

Dr. Renaud was able to help me when no other doctor could. For almost 15 years I suffered with terrible dry eyes. I followed all the recommendations from other ophthalmologists.....Restasis, tear duct plugs, etc. and had no relief at all. If anything, the problem became worse. I found Dr. Renaud and finally, finally....had relief. She may not call it a cure but I sure do. After a very lengthy consultation Dr. Renaud performed the Lipiflow treatment on me. It was a very, very comfortable procedure....I didn't want it to end, and wow.....instant relief! My eyes have not felt this good in 15 years, no more redness, no more pain, no more blurred vision. Of course this is supplemented with proper exercises for the eyes, which must always be done....but so very simple. Dr. Renaud also spends a great deal of time with each patient. I genuinely wish every doctor could spend this much time learning about their patients needs, and explaining in great detail how to solve issues. I highly, highly recommend Dr. Renaud, and for those with dry eyes, talk to her about Lipiflow......it has worked miracles for me. Thanks Dr. Renaud!!! read more

It was the first time seeing the doctor after I found out about her on yelp and heard the good reviews. Luckily she was able to squeeze me into her busy schedule on Friday the 13th(horrific day). I spent 4 hours with the doctor. She is the most details oriented doctor I have ever seen in my life no exaggeration . They have you fill out million questions that you might think don't even relate to the condition you have, but ultimately does relate to your overall health. So apparently I got chicken pox of the eye and the doctor was scrambling to find me another doctor to see the following day on Saturday. I told her I can wait till next week whats the worst that could happen? She told me I could lose my eye sight so I need to take things seriously. So she was going away for the weekend to a conference and scrambling to find me another eye specialist to see since they had major conference over the weekend. It was like she thought I was on life support and she was trying to keep me alive. I also try playing devils advocate with her cause you know I like doing that with doctors cause I don't like going to the doctor at all. If you have to pick ophthalmologist you definitely need to see her. She is like Mrs. Megabrain so much going on in her brain, but she truly does care about her life hood of her patients. I was able to see the doctor she referred me to in emergency situation on Saturday. Can't thank the doctor enough. So trust that she has the best interest of her patients at heart! GO SEE HER! read more

Dr. Renaud does have a thorough exam compared to other eye doctors I've been to and the main reason I booked an appointment based on the yelp reviews. It is just very inefficient. I got a call mentioning she was running behind and requested I come an hour later. I was impressed at the customer service as this doesn't really happen with doctors these days. After arriving I had to wait another entire hour before being seen. Dr. Renaud thoroughly checked my eyes and then talked about dry eyes for 45min after which she did a test....turns out I don't have dry eyes. Dry eyes seemed to be the catch all that impacts everyone's eye symptoms. Maybe it does but the 45min lecture on them was a bit long and unnecessary. She also stepped out a couple times to take calls. I felt a bit trapped in the room and in total my appointment took 2 hours plus the hour I waited plus the hour I was asked to show up late. 4hrs for a basic eye check up is just too long. I really appreciated the thoroughness but the inefficiency was just to hard to schedule around. I regretfully had to switch eye doctors. Hopefully Dr. Renaud can streamline her process. If she could this would be a 5 star review. read more

Horrible customer service. The woman at the front desk is extremely rude. I received a call earlier in the week that there was a cancellation and was asked if I wanted to come into the office at an earlier date. When I came into the office, the woman at the front desk told me I didn't have an appointment and basically blamed me. Very unorganized! Go elsewhere! read more

Dr. Renaud is a very thorough doctor. I recommend her to anyone who has a serious concern about their eyes. After seeing 3 doctors in a 5-day period, I saw her and she quickly diagnosed a serious condition that the others had not identified. Dr. Renaud also worked hard to provide appointment times that were compatible with my schedule. She's probably the best ophthalmologist in Northern Virginia. read more

Update: Almost 4 years later and Dr. Renaud is still as good as it gets. She is attentive and so respectful to international and older patients. She is also really available via her cell phone. I have nothing but great things to say about her. Don't trust anyone else with your eyes. read more