An okay ophthalmology office. Appointments usually start late and take a long time. Technicians are…read morepolite. The front desk staff, not so much.

They need to work on their customer service. First the front desk. People are so unfriendly. They…read moreact like they hate their jobs. Second, I sat in that office for two hours. Twice they had me go back and wait in the lobby. I'm going to look for a new doctor.

Dr. Renaud saved my eye sight. Recently, I had an eye emergency during the night. I called her…read morepractice after midnight, to leave a message for an appointment. To my surprise, Dr. Renaud answered at 2:00am. I immediately apologized, but she stayed on the phone consulting with me and determined it was in fact a medical emergency, she instructed me to see a retina specialist right away and so I did first thing in the morning. I was treated right away, saving my eye sight. Dr. Renau. is my favorite MD ever. Her patients are her first priority. She has taken care of my eyes for years. I highly recommend her to anyone looking for excellence in eye care.

I usually don't give glowing reviews, but Dr. Renaud gets one. Over the past 25 years that I have…read morebeen managing my eye condition, I have been a patient at some famous places like the Wilmer Eye Institute at Johns Hopkins and the Baylor College of Medicine. Unfortunately, they had me on unnecessary medications with negative side effects. Doctor Renaud fixed my eye maintenance routine, which got me off of those medications. I never thought that would be possible, and now my condition also feels unquestionably better. I would also like to comment that Doctor Renaud is very good at getting the right prescription for eye glasses. In the past, an eye doctor has arrived at prescription numbers for me, would perhaps do a quick check, and then that's it. But Dr. Renaud was much more thorough, and now I see comfortably close and far - the best prescription in memory. My final comment is that she is easy to get in touch with, so I have been happy with the service side of her practice as well.

Not a professional office setting at all. Bedside manner is lacking. In regard to medical know…read morehow, I do not feel confident with their instruction. I plan to get a 2nd opinion. Scheduling an appt. With a specific Dr. Is difficult. You've got to have a flexible schedule. no wknd hours. Parking isn't validated and is $7.00 per hr+. Equipment is outdated and feels empty.

Saw Dr. Thura for annual eye exam. Had a great experience, everyone in the practice from the front…read moredesk staff to the Dr's are so nice, patient, and helpful. Dr. Thura answered all my questions, explained the pros and cons on different types of eye drops, it was really nice chatting with her and learning about eye care. Thank you.

Dr. Hale has been exceptional for me. I see her once per year for diabetes follow-up and she…read moremaintains an incredible history. She has given great support on not only the diabetic follow-up, but also in care of my eyes as I have progressed to bifocals.

My kids give her two thumbs up each! We left a popular eye doctor because her bedside manner was so…read morepoor, and so that is one of the main things I planned to pay attention to at their first visit. Dr. Wei is beyond friendly, hospitable and caring. She spoke their language, got good communication going and made them feel at ease. She did come highly recommended and I can see why. I 100% recommend Dr. Wei to anyone looking for a pediatric opthalmologist.

Dr. Wei gave my son a correct rx after another doctor had given him the wrong rx (which meant my…read moreson never wore his glasses). He was only 3 and was like -9 in both eyes. Once Dr. Wei got it right, my son LOVED his glasses and could see perfectly. We've seen her off and on for 5 years- she's GREAT. The office runs smoothly, she is kind and engaging and most importantly- she's very good at her job.

I have been seeing Dr. Melki and his staff since 2014. I had vitrectomies of both eyes caused by…read moreintense IT work under fluorescent lighting. I also had a huge mass removed in my right eye and a retinal tear fixed in my left eye. All surgeries went well. I see Dr. Melki and his staff once a year to monitor progress of my epiretinal membranes. He is extremely competent and has a great bedside manner as well as his staff. He is well worth the wait. He is the first to be called in case of emergencies.

I have been going to doctor Melki for 26 years. He is dedicated to helping people see! So glad to…read morehave met him. I recommend seeing him.

Not very impressed with Dr. DiPaolo. I waited over an hour and when I saw him, he rushed…read more everything. During the exams, I was asking questions but I didn't feel comfortable because he didn't seem very accommodating. He was talking very fast and I felt that he was answering my questions in sarcastic way as if things I asked were stupid. I stopped asking because he just made me feel like he was annoyed with my questions.

I just went through the process of two cataract surgeries with Dr. DiPaolo. I will agree that he…read moreworks very quickly, but he is extremely efficient and very thorough. He takes careful notes during the exam and follows up very well. He also provides an after hours emergency number after cataract surgery, and is extremely responsive to any calls after hours. He operated on both my left and right eye within a two month period and the results were excellent. I was very pleased with his surgical abilities. I would highly recommend him.

Dr. Amy is always so helpful. She is very pleasant and shows true concern for me. I've been able to…read moreget appointment times that work well for my schedule and quickly. I don't mess around when it comes to my eyes and she takes great care of me. The location is convenient and parking is easy if you drive.

Found this provider after another nearby provider suffered ongoing staff turnover and also refused…read moreto provide me the data I need to purchase glasses online (instead of buying expensive frames through the business). Also, given some recent diagnoses, I wanted someone with significant training and experience. At my first appointment Dr. Amy was great and so were her medical assistants and other staff. They were organized and pleasant, and Dr. Amy was efficient and thorough. She's not rushing me into cataract surgery until it's really needed. She happily gave me all the measurements I need to order glasses online. I like that her front office is spacious and sunny and very convenient to the VA Square Metro neighborhood. There is a pay parking lot and also metered street parking. Note that she doesn't participate in vision benefit plans (which I don't have) and her fee for refraction (new prescriptions) was less than what I paid elsewhere.

I have been coming here for about 2 years for routine care/eye injections. Staff and Dr. Smithen…read moreare wonderful with treatment and treat us all as individuals with our different levels of mobility and needs. Highly recommend.

I called after experiencing a sudden and scary problem with my vision. They got me in immediately…read morethe same day. The staff that answered the phone and the nurses and doctor were phenomenal. This place exceeded my expectations.

While I enjoy my primary care doctor here Dr. McCray, the reception staff are unhelpful and rude…read more The first time I went, the receptionist tried to say my insurance was inactive and was struggling to communicate effectively, and this morning, I went back for fasting labs as I was told to (only a week after my appointment) and when I arrived they said - with no apology or even slight care - that they stopped doing labs there on Tuesday. When I asked why that hadn't been communicated to patients who had lab orders in she said verbatim "I don't know what information did or did not go out to patients about this." Clearly since I was there for labs, none did and she couldn't have cared less. She didn't even offer other options until I asked so where can I go and then shoved a list of places in my hand. I reminded her they need information patients if this and left. I went to one of the other locations and ended up having to pay $9 for parking at the lab location.

They charge you $466 to walk in the door. Charge you an extra $20 to ask you if you have any mental…read morehealth issues. And then charge you an extra $35 when they assess if your visit was "complex". I had the most basic issue, and I got all these extra charges. I will not be returning, absolutely ridiculous charging.