Dr Poulsen kept the conversation and the procedure very light and kind of fun. His surgical team…read morekept things light and interactive. You are usually smiling. Had fun. Great experience.

Not a walk-in, plan ahead ! Excellent medical professionals…read more Friendly staff. Easy access & parking.

To say I was terrified of getting lasik would be a major understatement. From start to finish the…read morestaff eased all my fears and questions with every visit. Dr. Bishop was incredible. I had a pretty severe prescription that he confidently corrected. The surgery was so quick. About 40 seconds per eye. His humor throughout the day really helped my nerves and I absolutely appreciate him for it. The whole process exceeded all my expectations and I'm so happy I finally did it after years of putting it off. I definitely recommend Dr. Bishop and his team. Thank you guys again.

Dr Bishop and staff are the best! They made me feel comfortable! Went above and beyond to make sure…read moreI had all the information I needed! Lasik was Definitely the best decision I have made!

Maybe the office staff has changed since these other awful reviews because my appt was 2/2/26 and…read moreeveryone was amazing! I did the advance check-in paperwork which was super easy. Uploaded all my insurance cards and ID. By the time I got to the office, it was easy breezy and the front desk staff was super nice. Burgandy did the advance tests and was also super nice! Dr. Feil did some more tests and explained what was happening in my eyes in simple, easy to understand terms. He is very thorough! Since I'm a Medicare insurance agent, I have spoken to hundreds of clients over the years about cataract surgery and how they felt pressured to pay extra for laser and upgraded lens. We had nice convo about cataract surgery where he freely shared his thoughts about the different options. Everyone made me feel very welcomed! I felt like I had been going there for years. Was there waiting time, in between tests? Yes. But nothing out of the ordinary. I don't mind at all and even relish the quiet moments. Overall, I woud totally recommend Dr. Feil!

Office staff is very helpful. DR Feil is awesome. Great bed…read moreside matter. They take the time to explain everything. Never in any rush to get you out and the next one in. Surgery went great.

I appreciate the professionalism and service provided by doctor Hayashi and his staff. He took the…read moretime to endure my prescription was correct and explain the vision changes I can expect in the future.

From the moment I walked in, the entire experience was seamless. The staff was incredibly friendly,…read moreattentive, and right on time, which I really value. I never felt rushed at any point. The doctor took their time, was extremely thorough, and explained everything with a level of knowledge that made me feel confident in my care. What stood out most was how kind and present they were throughout the entire appointment. The exam itself was very comprehensive, and it's clear they truly care about doing things properly rather than rushing patients through. I've had some really terrible eye exam experiences in town at the last three facilities, and after leaving a doctor I loved in West Hollywood, I hadn't been able to find someone of that caliber locally until now. This office actually exceeds that experience, which says a lot. They also took my insurance and CareCredit, which made the whole process even easier and more accessible. I'm so happy to have found this office and finally feel like I've found my eye doctor. Highly recommend.

I drove 3 1/2 hours from Long Beach California to come get my LASIK done by Dr Sunalp . After a…read morelong early morning I was pleasantly welcome by his abundant staff . Everyone was very warm and welcoming. They all knew my long drive and made me feel comfortable right away . His office and facility was clean and filled with tons of eye exam machines. I was really impress with how smooth everything went and how his customer were all taking care of. Everyone seemed to received the same level of care and comfort . So it was finally time for my LASIK . I was getting little nervous and excited at the same time . They have a relaxing room that was very zen and smoothing to be in. The procedure it self was under 5 minutes at most . We spend more time making me feel comfortable and relax. I hope if your reading this , you will make the jump and receive the same experience that I had. It's only been about 8 hours and already I am seeing fantastic. Thank you Chris ,Dr Sunalp and staff for my look towards the rest of my life ...

If I could give zero stars I would!…read more I was referred here by my primary care physician because of a scratched cornea. I arrived 15 minutes early to my appointment and was there for over THREE HOURS! When I first arrived there were three people already there who got called up before me, as they should. However, after that I watched a total of 14 people who got there after me go in before me!I waited a little over TWO HOURS before I went to the front and asked about my place in line because I needed to get back to work the receptionist assured me I was next, however, not even two minutes after asking, someone else from the other side of the room approached for similar reasons and was told the same thing. When I finally got called back into a room I had to wait there unattended for another 15 min before finally getting some photos of my eye taken. They then led me into another waiting room where I waited another 15 min to get other tests ran before returning me to the second waiting room. I was left there by myself for another 20 min before they led me to a small room and said the doctor would be in shortly. I then waited another 20 minutes before going back up to the front desk and asking if they forgot about me. They did. I feel bad because by this point I was pretty irritated and asked the receptionist why they made appointments when they weren't going to honor hem but it wasn't her fault. If you took off work early thinking you would be gone an hour and a half tops to make it back round trip and it ended up taking 4.5 wouldn't you be upset though? They finally got the doctor to see me and he spent a total of maybe five minutes before prescribing me an eye drop and sending me on my merry way. Needless to say I will NOT be back! Oh, and on top of all of this there was shit on the bathroom floor as well. Do yourself a favor and book an appointment somewhere more time efficient and clean who actually care about their clients instead of the money they're going to bill their insurance!

Located inside the California Eye Institute. I've been here multiple times to purchase my glasses…read more Time sure flies I usually get my eyes checked annually but since having kids I've lost track of time and apparently 4 years later I haven't been seen by my eye doctor. Since staring a new position at work I'm constantly looking at a computer screen and I've noticed some vision changes. I called 3 weeks ago and they gave me the earliest date and time. Arrived today about 7mins before they officially opened at 8am. They have self check in kiosks for both Fog Remington and Insight Vision Center. Easy to use they provide the instructions in English and in Spanish. You simply provide your information, Scan your DL and they also ask for a payment card. The waiting room is a good size and has many seats. The ladies at the front counter are nice. Noticed that people do try to check in with them but they would redirect them to the self service kiosks. I was called back about 10mins later. Dr.Lu is my doctor she's kind and knowledgeable, listened my concerns. My appointment as a whole lasted about 30mins. The place is clean and everyone was friendly.

Dr Ariel Chen is so great with the kids! My little has been coming here since he was 10months. He…read moreis a bit squirrelly when his mom takes him to appointments but he did super well here and they are patient and gentle with the kids. Staff is kind and appointments are available.

I have never been so impressed with a doctor as I was with Dr. Shapiro. It was a very long…read moreappointment (3 hours) but I feel like I know a lot about laser eye surgery. You are given a very detailed exam and he spends the time to explain all the options, including wearing a set of contacts around the office and outside so you get a feel for the differences. Randy, the technician, administered the exams and was very friendly and professional. I am considering changing doctors and having my regular exams here because Randy really knew his stuff. The follow up by the office staff in Venture was wonderful. Sandy called me twice to set up the prescriptions, which was very surprising. I don't know if I can afford to do the procedure this year but it is definitely something I plan on doing in the near future and when I am ready, there is no doubt I will have Dr. Shapiro as my doctor!!!

10 stars!! 15 on a scale of 5!! Dr. Shapiro is the greatest. I recommend him without reservation…read moreand with the greatest confidence in him as a laser eye surgeon, which is all he does -- not cataracts, just 100 percent laser eye surgery. In short, I was looking for a doc who was a technical expert; was going to be my eye doctor from beginning to end -- from the initial intake or "sell" appointment, to surgery and through the follow-up; and who would be accessible and accountable to me -- if I had a concern in the middle of the night, I wanted to be able to reach him or her. What I didn't realize is that I also wanted someone who had the latest laser -- what was then the third iteration of laser - and who was a very patient person. I got all of that as well as a really nice and personable human, and someone who treats his staff well enough that the "newcomer" has been there for 15+ years. The system that Dr. Shapiro has maps the inside of the eyeball. This iteration of laser locks onto the landmarks in the eye mapping; if the human or technology were to move or have any kind of surge, the laser would know that and immediately stop, eliminating all kinds of human error. I called his office one time to ask a question. He was in the office and overheard his assistant talking to me. More proactive than any doctor I've ever had, Dr. Shapiro got on the phone, asked me what was going on, and gave me detailed information. I was soooo impressed that not only could I get a hold of him if I'd tried calling him, but I actually got him when I hadn't even tried. That is HUGE to me. Where he totally amazed me was in his patience with me on the day of surgery. There is a choice between what I guess I would call the "prescription" of the surgery, or how you want him to "tune" your eyes. The choice is between seeing extremely well at one distance, like close-up for surgery; or to have blended vision, such as mid- and longer-distance, so you can see someone's face across a table and also see street signs on the freeway. To do the blended vision, the doc literally "sets" one eye at one distance and the other eye at the other distance and the patient's brain melds the two distances together. On my first visit to his office, his team gave me contacts that represented blended vision. All things being equal, I would have picked that option, but some people's brains don't integrate the two distances well. I have a history of motion sickness, and I didn't think I'd tolerate blended vision, so I picked the single distance vision. But on the day of my surgery, he told me that he thought I would tolerate the blended vision. He set me up with contacts again and told me to take my time, go outside, and see what I thought. Literally, he had his surgical team wait for me for at least a half hour while I walked around. I changed my mind and decided to try the blended vision. It worked, and two years post surgery, I haven't had a single issue with decision or with motion sickness, and am so glad I have the blended vision. I am extremely grateful to him for his excellence and his patience! The only downside is slight: When I did my original search for a laser eye doc, I looked for someone near San Luis Obispo. Dr. Shapiro's laser office is in Ventura, and he has satellite offices to do the initial meeting, and pre- and post-op appointments in several cities: Santa Barbara, SLO, etc. I did all of the pre- and post-op appointments in the SLO office, but I had to go to Ventura for the surgery. Not a huge deal, since I'd have taken the day for the surgery, but it wasn't originally what I was hoping for. Overall, I am very happy with my eyesight and Dr. Shapiro. My husband has decided it might be time for this surgery, too. If he decides to do it, we'll be going back to Dr. Shapiro.

Such genuinely kind and helpful people here. I never felt rushed and they really helped me to find…read morethe right glasses. The exam never feels rushed and all my questions get answered. Great team all around.

Good service good staff. All were friendly and attentive. It was the quickest check in everread more