Great company! Went above and beyond to make sure the job was done well and that the job was done…read moreright. They took extra care not to damage our yard and to put everything back as close as they could given all the work that needed done. Chris and his team were fantastic. Highly recommend!!

Just bought a house and Jake came out to quote me for an egress window in the basement. He caught a…read morestructural issue I wasn't aware of that. The sellers had covered with furniture when we did our inspection. He was able to give me a quote super quick and told me exactly what I needed to do to fix it. They're a little higher in price than some people, but they seemed very knowledgeable and thorough

I had OBA out to correct my chimney on my house. The first team did not fix the problem last year…read more However, they have a lifetime warranty. It took a few schedule misses before a team could come out to try again. The team that came out today was exceptional. Paul P was the crew leader with Steven M, Robert S, and Laywandre J. Paul agreed to try and lift the chimney this time to correct the problem. He was able to lift the chimney by three inches. I think that this team did a much better job than the one from a year ago. They also cleaned up the yard where they dug so you can't even tell they were here. Great job this time!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Upfront & truthful about the project, no bull and did a great job resealing our driveway. Even had…read moresome great conversation about bowling which my mother loves.

From the owner: Expert Waterproofing & Construction Services You Can Trust…read more Looking for reliable, high-quality exterior and structural solutions? We specialize in: Waterproofing & Drainage – Protect your property from water damage with proven solutions. Excavation & Foundation Repairs – Safe, efficient digging and solid foundation restoration. Concrete & Masonry Work – Durable, professional finishes built to last. Asphalt Paving & Sealcoating – Smooth, long-lasting surfaces for driveways and parking lots. Tuckpointing – Restore the strength and beauty of your brickwork. With years of hands-on experience and a commitment to craftsmanship, we deliver long-term results and peace of mind. Whether it’s a small repair or a large-scale project, we're the team to call. Contact us today for a free estimate!

What a great group of people. Very prompt, very helpful. They go above and beyond what was…read moreexpected. Highly recommend.

I am very disappointed with this company. They came out for an estimate and the salesman verbally…read moretold us a lot of information at once. We needed our basement wall repaired and waterproofed. There was a large piece of information they lied about, the fact we had to figure out on our own about an electrician coming out to take off our electrical panel and putting it back. Apparently otherwise they were just going to leave the panel hanging from the ceiling. The funny thing (sad thing) is the salesman had said all of this would be taken care by their electrician. Their tune changed when we said we would go ahead and just do the wall repair until we could save up to waterproof to avoid financing. They were quick to take our almost $3000 deposit but since we were considered a "small job" we would basically be on call for the work. Not to mention we would have to have our electrician on call which, an electrician isn't always able to do nor is it fair as they have their own business and schedule to run. The owner was rude to us because we were requesting was better communication and know what was going on with a little notice. Seems like unless you have a job over $10,000 with them to do you are pretty much nothing to them as far as customer satisfaction goes. We went ahead and got another quote with very similar pricing from a reputable company and we are being treated a lot better. They set a date with us and explained everything clearly. So glad this worked out the way it did. Avoid this company if you can as there are way better out there that can do the same quality work but treat you better.

Got an appointment the next day. It was for the estimate, but he was able to fix it the same day.read more

From the owner: Reliable Basement and Drain, a Veteran owned and operated company since 1999, has completed over…read more100,000 projects in Northeast Ohio. We service North Royalton, OH, Cleveland, OH, North Olmsted, Elyria, Amherst, Vermilion, Westlake, Huron, and the surrounding areas with Basement Waterproofing, Foundation Repair, Drain Cleaning, Plumbing, and Water Heaters. We are a One Stop Shop for all your plumbing and basement waterproofing needs. We do not hire sub-contractors, and our technicians are vetted and certified professionals. Contact us today to schedule your service or a free estimate.

Look here for ideas but Purchase elsewhere…read more Showroom is nice and sales people are knowledgeable, Delivery/instal is ridiculously slow. Was told my fireplace was "in-stock" paid deposit- assumed a 3-4 weeks but alas it's now 3 months and still no fireplace........

Customer service is so very poor. Phone calls/emails are not returned, and employees are rude. I…read morehighly recommend NOT using this company.

We had some concerns about cracks in the basement walls and called on OSW for a warranty…read moreinspection. Ron was great and flagged 5 specific areas his team would come out to repair. Service was scheduled a few months later and they came out on Oct. 21st to do the work. I was surprised there wasn't an excavator, but the four man crew dug out the ground with hand shovels. Didn't matter much, they installed their barriers, topped with their tar compound and filled the holes back up. They showed me what was going on and explained the what/why as they went and left me very pleased. It's been less than a month, but haven't had an issue yet. So far, happy to report I don't expect that to change much either. We would absolutely recommend them to our neighbors, friends and family.

My review is make sure you ask more questions. I got my crawlspace encapsulated. We talked about…read morean added benefit is radon not getting in if there is any. Also, that it would prevent the mold stuff getting into my furnace in the crawlspace. But, I did not hear that they don't encapsulate the interior walls and more importantly that they leave the inside part of the floor uncovered. Common sense is that if the entire floor is not covered there can still be mold and radon. I'm just disappointed in the service and a supervisor did come out and that this is how they do it.

If Possible I would give Zero stars…read more We contracted this company to do a full driveway and walks. Project completed in early spring and by December of 1st winter it was chipping, pitting and falling apart. This damage has gotten worse and goes all the way up and down the driveway. They did not level the work area (you can see it) and the apron was done very poorly as well. DO NOT HIRE. This is a family company and they are a disgrace through and through. How can you rip customers off for THOUSANDS and THOUSANDS and do a crappy job and walk away. How do they look in the mirror knowing this?

Quality work at a reasonable price. Has done our driveway, sidewalks and put in a stamped concrete…read morepatio. Excellent work.