Ohio Basement Authority sent a most professional service representative, Nathan, to my home today…read more Nathan quickly repaired a loose gutter installed in a pipe belonging to my system, and inspected the system in my house. Everything was A-okay! He showed me photos of everything he inspected. I had never seen the inside of the pump well before, very interesting! He answered all my questions My system and backup battery passed the test! It's such a value when you get what you need from a Service Representative!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Work was good . Was a lot of playing around. Workers got complacent. Did not check the working…read morecapabilities of the sump pumps in the crocks they put in. I got up the morning after and was water in my basement again. Spent 13000.00 they finished and I have water in my basement again . I called complain. Get a call 3 hours after they open and say we will come out and fix it. I said you should have done your job when you were here. You don't have a check list ? I said I fixed your screw up already wasn't waiting for more water in my basement. They added drain pipes into the crocks and reinstalled my sump pumps without checking to see it everything worked. The drain pipes they added held my floats down and not letting the pumps to turn on . Was not happy .

I just had yearly maintenance done today on my pumps by pioneer basement/geek…read moreservice techs Fredo and Rick. Awesome job guys. They were very professional and courteous. I highly recommend Pioneer Basement and their techs.

Terrible company! Tasks are not completed in a timely manner and the work is sub-standard. They…read morecame back out to my residence, after numerous complaints by me concerning their work, yet nothing happened. Do not go with this company if you want the job done 100% and in a timely manner!

From the owner: Daniel's Waterproofing is a family owned and operated basement waterproofing and wall repair…read morebusiness, servicing North Central and North East Ohio since 1977. We specialize in interior and exterior waterproofing services and wall straightening, realigning, and reinforcement.

Wise Waterproofing did an amazing job with my basement! I was having trouble with two drains in my…read morebasement not working. They installed 2 new drains, waterproofed the walls of my basement and installed a battery backup sump pump. They arrived on time, worked very hard and did ALL this work in 4 days! They kept me well informed in their work, everyone was very polite and professional and did a very thorough job with their work. They even waterproofed under my stairs and under my porch where water damage had occurred. They cleaned everything up. EXCELLENT company- I was happy I found them and I would HIGHLY recommend them to anyone!!

From the owner: Akron, Ohio based basement waterproofing company providing full basement waterproofing systems,…read moresump pumps, downspouts, foundation repair, french drains & more. Contact Wise Waterproofing today for the most reliable, affordable and professional service in NE Ohio!

Masonry Seal was chosen after talking to three companies at the Home Improvement Show at the IX…read moreCenter. Pete understood our cracked basement wall issue, and we made an appointment right there. He came to the house, studied the cracks and leaks, and then sent an estimate. We have a poured basement. Pete injected expanding urethane foam into the crack with a pressure hose attached to the tube. Having several cracks this took several hours. I checked on him a few times and he explained everything he was doing. He was professional, timely, and left no mess. He wanted payment by check. We definitely recommend Masonry Seal.

From the owner: We specialize in Poured Wall Crack Injection Systems. Epoxy, Polyurethane, Carbon Fiber Stitching,…read moreDrill and Pin Structural Repairs. All work is done from the inside. Family owned since 1972 Serving Cleveland, Akron-Canton, Columbus and Pittsburg

Who ever thought a leaky basement would be such a great experience, the crew came out cut up the…read morefloor laid new drain tile, repaired the the drain for the laundry tube that had messed up for 25 years, installed a sun pump recemented the basement floor and cleaned up in one day. They addressed all my concerns and questions, I have never seen a group of guys work so well together and they (worked hard) Awesome Job!! My wife and had a lot of fun listening to them in the basement, it was like all my boys were home again and romping around down stairs. Thanks again guys it was fun and fantastic job. P.S. Great price also

I recent had some waterproofing done in my basement and contacted USA waterproofing and foundations…read moreservivce. I could not be happier with my results! I highly recommend them to anyone looking for top notch service.