Had an appointment scheduled for today at 8:30am and not only didn't show but didn't even contact…read moreme until I sent a text about our appointment! Yesterday he asked if I was available today at 8:30 or 9am and I stated 8:30 and he confirmed appt. Then today he texts back he is not coming and he is booked till December. Not sure why you would tell me that from the start so I could have someone else come out! Simple mistake and didn't even make it right or offer to make it right! Bad customer service! -Disabled Retired Veteran-

I had a wonderful experience with Tim! I had three other companies before him come to look at my…read morechimney, two were actively trying to scam me. He immediately found the problem areas and got my chimney ready for my house to sell! He is very reasonable in cost and even fixed a couple extra things just because he's a good guy! I will definitely be using his services again, 11/10! Also, he came out the day I called and it was fixed by the next day so if you're in a time crunch he's great!!

Deposit has not been refunded No acknowledgment no longer…read moreresponding No work or permits have been issued

Veteran Masonry rebuilt my front stone and brick steps, tuck pointed my two chimneys and did a…read morebunch of other brick tick pointing. They did a great job and did it all in one day! I would definitely use them again!

Hired to grade my gravel driveway. Paid the $6k deposit. Told me I would get a great deal to pour…read morenew driveway. I signed revised contract and paid the deposit. He tore up driveway, sidewalk and apron. His guy hit the water line. After that delay after delay. He miscalculated and then asked for thousands to finish the job. I says no he left the driveway tore up for 3wks. Had to hire attorney, get city involved, and job was completed by new contractor. DO NOT USE this guy he makes mistakes and want you to pay to fix them.

Our patio looks beautiful! The crew were very polite and professional. They cleaned up like they…read moresaid we would. We now have a beautiful patio. Thank you to Carter and his crew!

The Product lasted over 10 years on most of our garage... I was willing to pay for repairs of areas…read morewhere it had worn out under one vehicle but the owner took over a year to look at the worn through areas and then wouldn't do the repair without an upsell. Good product but don't expect any service.

We had a rather large project for a walk out basement that had never been finished--Cutting Edge…read morereally made this space POP! We've been on it for some months now and it is easy to clean, nice to walk on and really makes an impression. Greg and Vanessa really laid out the process for me clearly, walked me through the color choices (so many!), and adjusted installation and prep work flexibly for our other contractors doing painting, electrcal and wood work. The cost was a very good value, the flooring solution was permanent and attractive, the paperwork was very clearly presented and straightforward. Follow-up with this company is a real pleasure too.

Great job on my stamped concrete patio! 1100 sq feet done really well.read more

From the owner: Everything concrete! Masonry, pavers, retaining walls,…read morenatural stone, cultured stone, fireplaces/fire pits, driveways, patios, stamped concrete, walkways & floors

Amazing job at tile work and amazing customer service. Contractor went above and beyond attending…read moreto every detail. Add extra molding to make sure final touches were met. Dismantled cupboards to allow tile to fit without cuts in tile piece. Every tile leveled perfectly. Reliable, respectful father and son putting out the best quality work together! So thankful for the amazing job we love how it turned out! Thank you.

We had a concrete pad poured for our new shed and also a very nice grill pad which accomodates our…read moregrill and container gardening. I highly recommend this company. The price was reasonable, the people very kind, professional and prompt. The quality of the work is very good.

Ohio Basement Authority sent a most professional service representative, Nathan, to my home today…read more Nathan quickly repaired a loose gutter installed in a pipe belonging to my system, and inspected the system in my house. Everything was A-okay! He showed me photos of everything he inspected. I had never seen the inside of the pump well before, very interesting! He answered all my questions My system and backup battery passed the test! It's such a value when you get what you need from a Service Representative!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

I had the pleasure of having Noah come to my house to install a chimney cap, and I can't recommend…read morehim enough! Despite the pouring rain, he showed up on time and tackled the job with professionalism and a positive attitude. He worked efficiently and ensured everything was done correctly. It's clear he takes pride in his work. If you need any chimney services, Noah is your guy! Five stars all the way!

I hired Noah to widen our driveway and kept getting the run around about getting the permit and 2…read moremonths later still did not have the permit and when I asked for my money back he kept promising to return my deposit but nothing. He did no work and kept my $2000 with no attempt to return it. DO NOT GIVE HIM YOUR MONEY!! Then I found out that this kid is in high school and must be some kind of scam he's running along with his father who owns Mr. Mason. The two of them said they would complete the project but couldn't even figure out how to get a permit. I'm guessing they had my money spent the second I gave it to them. I recently hired someone new and they were able to get the permit within 4 days but now it's too cold to lay concrete.