If Possible I would give Zero stars…read more We contracted this company to do a full driveway and walks. Project completed in early spring and by December of 1st winter it was chipping, pitting and falling apart. This damage has gotten worse and goes all the way up and down the driveway. They did not level the work area (you can see it) and the apron was done very poorly as well. DO NOT HIRE. This is a family company and they are a disgrace through and through. How can you rip customers off for THOUSANDS and THOUSANDS and do a crappy job and walk away. How do they look in the mirror knowing this?

I am so disappointed. I retired in 2021 and in the fall of that year I hired Campea and sons to do…read moremy driveway and to put in a small stamped patio. It took 5 years to save for this. At first it was beautiful, but forward to Spring of 2026, and I have flaking all down my driveway. Neighbors ask me who did my driveway and I tell them not to hire them. It is expensive, which I knew it would be, but to have it fall apart after 4 1/2 years, it had made me sick. My friend had hers done a year after me and hers is worse than mine. I trusted this company they should be ashamed of this. They said concrete cannot be guaranteed. I say BS. A friend on another street had them do his driveway 15 years ago, and it looks brand new. Maybe it was COVID but the concrete was cheap. They could at least fix it.

Ohio Basement Authority sent a most professional service representative, Nathan, to my home today…read more Nathan quickly repaired a loose gutter installed in a pipe belonging to my system, and inspected the system in my house. Everything was A-okay! He showed me photos of everything he inspected. I had never seen the inside of the pump well before, very interesting! He answered all my questions My system and backup battery passed the test! It's such a value when you get what you need from a Service Representative!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Great company! Went above and beyond to make sure the job was done well and that the job was done…read moreright. They took extra care not to damage our yard and to put everything back as close as they could given all the work that needed done. Chris and his team were fantastic. Highly recommend!!

Just bought a house and Jake came out to quote me for an egress window in the basement. He caught a…read morestructural issue I wasn't aware of that. The sellers had covered with furniture when we did our inspection. He was able to give me a quote super quick and told me exactly what I needed to do to fix it. They're a little higher in price than some people, but they seemed very knowledgeable and thorough

Upfront & truthful about the project, no bull and did a great job resealing our driveway. Even had…read moresome great conversation about bowling which my mother loves.

From the owner: Expert Waterproofing & Construction Services You Can Trust…read more Looking for reliable, high-quality exterior and structural solutions? We specialize in: Waterproofing & Drainage – Protect your property from water damage with proven solutions. Excavation & Foundation Repairs – Safe, efficient digging and solid foundation restoration. Concrete & Masonry Work – Durable, professional finishes built to last. Asphalt Paving & Sealcoating – Smooth, long-lasting surfaces for driveways and parking lots. Tuckpointing – Restore the strength and beauty of your brickwork. With years of hands-on experience and a commitment to craftsmanship, we deliver long-term results and peace of mind. Whether it’s a small repair or a large-scale project, we're the team to call. Contact us today for a free estimate!

I ansked Advanced Masonry to come to my house to fix some cracks on the side of my house and to…read morelook at my chimney. I sent them pictures to look at. Over the phone they said they could cut out the bricks and replace them. They came out to my house to look at the cracks but then I didn't hear anything from them. I messaged Advanced Masonry if they looked at the cracks. They replied yes, but then said they were going to pass on the job because they came out last year and didn't get the bid. They mentioned they were a quality brick layer, but fixing cracks and laying bricks do go hand and hand. Since they didn't get a bid last year, this is how they treat you another year. They then proceeded to tell me they don't fix other peoples mistakes and only do repairs. Well that other person is not around. I was asking for a repair. So disappointed.

From the owner: Doing the Dirty Work…read more We specialize in providing chimney repair and rebuilding, but offer a wide range of masonry services. We are based in North Royalton but we service a large area of Northeast Ohio including Cleveland and Akron and surrounding area. We take pride in our work and are dedicated to giving our customers a quality job at a fair price. We believe this is why we hae been in business for over 25 years.

Work was good . Was a lot of playing around. Workers got complacent. Did not check the working…read morecapabilities of the sump pumps in the crocks they put in. I got up the morning after and was water in my basement again. Spent 13000.00 they finished and I have water in my basement again . I called complain. Get a call 3 hours after they open and say we will come out and fix it. I said you should have done your job when you were here. You don't have a check list ? I said I fixed your screw up already wasn't waiting for more water in my basement. They added drain pipes into the crocks and reinstalled my sump pumps without checking to see it everything worked. The drain pipes they added held my floats down and not letting the pumps to turn on . Was not happy .

I just had yearly maintenance done today on my pumps by pioneer basement/geek…read moreservice techs Fredo and Rick. Awesome job guys. They were very professional and courteous. I highly recommend Pioneer Basement and their techs.

Tied my downspouts to my sanitation line after waterproofing my house. Now every time we get…read moreheavy rain, the basement fills up with water. Will not return my phone calls to get it fixed. I chose Joe because of his reputation and work ethic. He was definetly not the cheapest. Unfortunately, this does not mean quality of work. 100% do not recommend.

We asked to view sewer line advertised free estimates. We said we were good with camera view. When…read morethe gentleman used the camera it broke when he pulled it out and then said would need to charge us 3,500 to get their camera out. In addition to get it out dig up our perfectly nice basement floor. When I asked why would we pay if your camera broke. He said well let me see what my manger can offer off but we would need to do it any ways to jet it. He came back in and said 2,800 I said no way would we pay for something based on something that unfortunately happened by them. My husband then said well why not just cut the pipe coming out the floor and try to get from there. He said would come back next day to try that but didnt think would work. He advised not to use toilet or shower Did return next day and it did work. However now have leak in pipe above likely from shaking when sawing but my husband is going to fix himself. We did pay the 350.00 to view the line the day before. They tried to say our old pipe was the reason but funny a different company day before used a camera and a snake. We were just getting a second opinion snd wanted an estimate for an invisible line. Oh did I mention would have never got that that day as a separate crew has to come for that. The owner Brian was also not that nice and tried to blame on pipe but most people getting pipes viewed have older pipes so come on. Yes it may have been a fluke but the homeowner should not be responsible for that.

I wish I could choose less than 1 star…read more.. Before I say anything, the Navien hot water system is great. We have no issues with the product itself. We purchased an on-demand hot water system from Ben Franklin Plumbing in 2011. Supposed to last for 15 to 20 years. Not just 9. We always work with the vendor we purchased from. We are loyal to our contractors. This is the best way to go in my opinion. They have been awesome. Until now...No longer Ben Franklin Plumbing. Became Certified Plumbing....now no longer Certified Plumbing. Getting a picture here? Now we are talking about Invisible Excavations. What? Should have been a red flag. Anyway, we had a issue every time we went out of town for several days while the hot water wasn't being used. Once we got back and needed hot water, the unit would leak for a while. Recently, when we returned the leak would not stop. Ended up having to shut the water off to the whole house. Called our vendor (now Invisible Excavations) to get some help. After only showing them where the leak was (they never asked to turn the water on to see the leak) they gave us an estimate of $579 plus $89 service fee. They also gave us the option to replace the unit for $3,500+. It was appalling. Navien boost a long life for their system. We had no water so we decided we had to go with it. We had no water! We trusted them! I assumed afterwards it would have been adjusted for the work that was done. It was an ESTIMATE....not so. The ESTIMATE stood at $668. Turned out, we had a tech for 1 hour and he replaced one o-ring. The o-rings were included with the unit. They were attached to the inside of the unit. No parts required by Invisible Excavations. So, one hour or labor was $579.00. This is so in-your-face wrong. What is wrong with this picture? I have talked to them and they were supposed to get back to me but haven't. I could go on and on about this. We are so disappointed. People beware of contractors. Thanks, Jeff Daniocek (yes, my real name) I would include my personal contact info if there weren't so many crooks out there. Peace to all of you.