i have been trying to book a dermaplaning appt and did a request through yelp. it seems no one…read moredoes it anymore, not sure why. royalty care med spa contacted me swiftly with pricing and was able to accomodate my schedule. when i got there they laid out another option which is laser hair removal...cost only $25 more and i won't have to dermaplane anymore. trust me, menopause is awesome but you wind up looking like wolverine. anyway i digress. it did hurt a little, nothing i couldn't handle., there was no redness afterwards. i thought for sure i would look like a lobster but was pleasantly surprised no redness and no pain. the spa is very nice, the staff very courteous. i will certainly return.

The owner is a professional scammer. Her real name is berioska Sosa and you can look her up on…read moreGoogle and see all her past history of fraudulent activity pop up right at the top. I purchased a Semaglutide vile, and when I had about .25ml left, she decided to secretly inject me with the higher dose that I was already on which was something like .75-1ml, and she did not inform me that I only had .25 left, and she puts her coordinator on the spot to ask for payment, the poor girl clearly wasn't familiar with her tactics, so when I refused to pay "Beri" came out and started explaining to me that she injected me with the higher dosage I was on and told me what I actually had left, and informed me that I had to renew my package to continue my shots. I know I'm not the only one she has done this too. You are better off spending your money at a real professional spa!

Limor makes you feel comfortable and welcome. She does a thorough consultation and gives…read morerecommendations based on what your skin care goals are . I was also surprised that she took the time to call and check on my progress . Thank you !

I've had microneedling done by three different providers, and my experience here at Rejuli has been…read morethe best by far. Limor was very personable and professional, her technique was sound, and I had very minimal downtime along with a quick recovery. It's too soon to assess results, but I plan to return for further treatments.

I absolutely love the sessions with Svetlana. She is very knowledgeable and professional. Face…read moremassages are my favorite! Highly recommended. The room is so cozy and welcoming. I always feel so relaxed after every session.

It was a flawless experience; my facial just got way better. Thanks to the master…read more I have been to this place many times and will be returning for sure!

Arlette is absolutely amazing at what she does! She truly knows her job and has such a great…read moreunderstanding of Botox and how to achieve natural, beautiful results. I always feel comfortable and confident in her hands. She takes her time, listens to what I want, and makes sure everything is done with care and precision. I highly recommend Arlette to anyone looking for someone knowledgeable, professional, and talented. She's the best!

To Whom It May Concern,…read more I am writing to formally complain about my experience at your facility on September 12, 2026, when I came in for a HydraFacial that had been advertised for $129. During the appointment, the esthetician asked whether I wanted extractions, and I agreed. During the extraction process, she applied what I felt was excessive pressure and squeezing to my skin, particularly around my nose and temple area. Approximately one week later, I noticed marks/scarring on my nose and several areas around my temple that were not present before the treatment. I became extremely concerned and contacted the facility on Friday, September 18, seeking advice and assistance. I left a message for Jennifer, whom I was told was the manager, but did not receive a call back that day. I called again on Saturday, September 19, at approximately 10:00 a.m., and was again told Jennifer was very busy but would return my call. I was also asked to send photographs, which I did. When I had not received a response, I called again at approximately 2:00 p.m. and left another message. I was particularly frustrated because I had clearly communicated that I was concerned about what had happened to my skin and was seeking prompt guidance. Jennifer eventually returned my call. However, rather than beginning the conversation with concern about my situation, she said, "Can I help you?" This was extremely unsettling because she was already aware of why I had been calling. Throughout the conversation, I felt that her tone was dismissive and lacked empathy. Jennifer told me she had reviewed the photographs and stated that what appeared to be scarring was actually melasma, rather than an injury resulting from the extraction. I was very uncomfortable with this conclusion because the marks appeared after the treatment and were in areas where the esthetician had aggressively performed extractions. I ultimately decided to return to the facility in person. I was placed in a room with Jennifer, the esthetician who performed the treatment, and another employee. During that conversation, I was told that I should have informed the esthetician beforehand that I was prone to scarring. I found this response extremely troubling. I was never advised before the extraction that I needed to disclose a tendency toward scarring, nor was I given an appropriate explanation of the risks associated with the extraction procedure. Most importantly, I did not receive an apology, meaningful concern, or a proposed solution for the marks that appeared following my treatment. I asked about a resolution and ultimately requested a refund and cancellation of my membership. Jennifer responded that my membership was cancelled. I left extremely upset and stated that I would dispute the charges. Approximately 20 minutes after leaving, Amanda contacted me and informed me that the facility would provide a refund. However, when I received the refund, it was only $129, even though I had paid $210. I was also particularly disturbed by Jennifer's subsequent comment that I needed to inform them in the future that I have issues with scarring. I believe this shifted responsibility onto me rather than addressing my concerns about the treatment and the marks that appeared afterward. What I am requesting I am requesting: A complete accounting of the $210 I paid and an explanation for why only $129 was refunded. A refund of the remaining $81, if it represents charges associated with the treatment/membership that should have been refunded. Written confirmation that my membership has been cancelled and that no additional charges will be made. A written response addressing my concerns regarding the extraction procedure and the skin changes that appeared afterward. Information regarding what the facility intends to do to assist me with obtaining appropriate professional evaluation/treatment for the marks that appeared following the procedure. I have photographs documenting the condition of my skin and the changes that occurred following the treatment, and I have retained documentation of my communications with the facility. What has been most disappointing is not simply the physical issue I am now dealing with, but the way my concerns were handled. When a customer reports a possible adverse outcome following a cosmetic treatment, I believe the appropriate response is to listen, show concern, document the complaint, and work toward a reasonable resolution--not immediately place responsibility on the customer. I hope management will take this complaint seriously and review both the treatment provided and the manner in which my concerns were handled.

I went here today for the first time to get a Brazilian wax. Inside is very cute and welcoming…read more When I arrived, there was no one at the front desk but someone came inside the facility about 30 seconds after my arrival. She offered me a refreshment and numbing cream which was new for me. After being greeted, I had to wait for 15-20 minutes for wax preparation. The wax itself was decent, however, there are some hairs left behind that I will need to pluck when I get home. While not the best experience, I think this place has potential so I'm willing to give it another chance.

OMG my experience at ZenAF was nothing short of AMAZING! It was everything I envisioned; the staff…read morewas attentive and posed great energy. They took the meaning Zen to the next level. The services I got was a hydro facial, a vagacial, teeth whitening, and an 80 min relaxation massage! I literally spent my whole day there and will do it again. I was able to meet the owner and she was a doll! She even gave me a discount on my next session for booking all the services I did. I recommend coming and experiencing this for yourself. It's an easy 10/10.

This location is just perfect. Has an intimate setting and the owner is very knowledgeable to what…read morewill work best for your body. She looks to get the best results for each of her clients.

Helena is so sweet and accommodating, you truly feel at ease here. She is so knowledgeable and…read morewilling to help you reach your desired results. The location itself is beautiful and so relaxing, I fall asleep almost every time (that's how at ease I feel here!). The heated bed is an especially nice touch. Highly recommend!

This was my first facial and what a great experience it was. Walking in, I thought what a cute shop…read morein North Miami. The lady at the front desk is extremely helpful regarding services they provide. I highly recommend Jasmine, she is absolutely amazing. Very professional. She ensures that you are comfortable with everything that she is doing. She does a skin analysis and tells you everything you need to know about your skin and advises treatment moving forward. Her passion is clearly obvious and she really cares about pleasing her clients. While having my facial I also received a body message while laying down, so relaxing. This experience has exceeded my expectations. Not to mention her playlist was litt. The music just set the mood for my experience. My skin looked a little crazy (which is expected after the extraction process) but after an hour it looked and felt amazing. I will definitely be coming back to treat myself at least once every other month. I'm excited to go through my new skin care routine and journey. I wish I could give her more stars!

I must say the Aesthetician was beyond amazing. She was full of knowledge. I scheduled a deep…read morecleans facial which was refreshing. I've visited other locations however never received so much professionalize service. I feel as though it is important to find an Aesthetician and stay consistent. I asked many questions and she had every answer. The space is easy to find and comfortable & clean, I mean spotless. I enjoyed my service so much I also scheduled a V steam. The over all experience was perfection. I will be a loyal customer from here on out. The Facial was atlease 8 steps - I recommend adding the zapping of bacteria service. The V Steam was beyond refreshing - I could smell the herbs. I am short so my feet didn't touch the ground. I was comfy during the 30 min steam.