Sergio is the one to call if you are ever in need of an honest A/C technician! We have used him for…read moreyears on our own home and our rental numerous times. If you are ever in need of an honest opinion on what needs to be done to your system, then give him a call!

Best customer service in the industry. I had two units replaced by them. One at our condo and one…read moreat my home. They finished in one day and explained how to program the thermostat, cleaned up after them selfs at a very customer friendly price.

I have a similar story to many of these reviews - found these guys randomly, after being screwed by…read moremy own installer (long-time maintainer, too) and another company, as I was trying to hunt down someone trustworthy to take care of the immediate, but also future issues. They took care of my immediate AC issue, couple of years back. My original guys left us sweltering. One other smaller company didn't diagnose the issue properly, and AC was down again in a day or two. I happened on this company, and the AC has worked great for years, since. This year, my 12+ year old outside condenser had several issues which cascaded into breaking down totally. Bad cap and a very tired motor started melting wires in the relay. The condenser probably needs to be replaced altogether, eventually, but Vince saved me the cost of a new car (this is a 5-ton unit), for now, by repairing everything. And, including the time to run out to pick up the proper motor, he was done and we were back up within 2 hours. Amazing. And, now I can start a savings account for a new unit in a few years, hehheh. It matters. Their communication is perfect. Courteous, from the get-go. But, if you're technically-inclined, like me, also explains everything thoroughly so that you will feel very comfortable about your decision, if you have one to make. I would like to speak to those reviews complaining about price comparison. I think we all know that you generally are going to "get what you pay for", and tend to ignore those unless there are tons of them with details about shady people, right. (Which there are not, here.) But, another thing to consider, is that these guys are so dang great at what they do, they are in and out in record time. That means a lower cost [to you] on the labor side of things. I'm perfectly ok if they tend to choose higher-quality parts that cost a bit more. The guy knows his stuff and is aiming to not have to return for the job. Just something more to mull over, if you're on the fence or anything. I wound up joining the membership program, this time. That's how much I trust them, now.

I'd be careful calling them - even for a new project quote!…read more First, I was charged $59 even for a new-install quote, which most or all other companies do for free. Moreover their quote was $16k when most other companies quoted me around $10k. Was a waste of time and money.

After a very stressful experience with another HVAC company, I was convinced my 5-ton AC system…read moreneeded a complete replacement. I decided to get one last opinion before spending thousands of dollars, and I'm so glad I called Neighborhood Heating & Air Conditioning. David, the owner, came out personally and immediately impressed me with his professionalism and honesty. He took the time to diagnose the actual problem instead of jumping straight to the most expensive solution. He explained everything in a way that made sense, corrected the issue, and before long my system was blowing cold air again. What stood out the most was his integrity. At no point did I feel pressured or like he was trying to sell me something I didn't need. He simply fixed the problem and got my family comfortable again. If you're looking for an HVAC company that values honesty, knowledge, and treating customers the right way, I highly recommend David and Neighborhood Heating & Air Conditioning. They turned a situation that had me completely stressed out into one with a simple solution. It's hard to find businesses that operate with this level of integrity, and they've absolutely earned my trust and my future business.

David and Nita are the BEST. If you want a great company for your AC/Heating needs, use them. The…read morehave an excellent workmanship warranty that they stand behind. I will not use anyone else, very Happy.

This guys are awesome, they are so professional and took good care of our air con unit. They are…read moreorder the parts and came back the next day installed the parts in 15 mins and they were done!!! I highly recommend them. Thank you Air-Max Solutions!

Yes, I double checked. It WAS you guys. The reason you have no record is that we didn't wait 5…read moredays in this heat and went to another AC company to get our issue resolved. By the way, your ratings are pretty bad already.

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

I called to Betz Heating & Air today, after seeing a glowing review from a highly satisfied…read morecustomer. As it turns out, I am outside of their service area, HOWEVER, the gentleman that a spoke with asked a couple of questions and took the time to offer a couple of remedies that might address our problem (before calling another A/C company). Many companies would just say sorry, you're out of our service area (end of conversation). Based on my EXCELLENT customer service experience, I would not hesitate to recommend Betz Heating & Air.

I have used these guys multiple times and they are very trustworthy and do good work. I purchased…read moreone new HVAC from them and have had my other unit fixed as well. Great timing, very honest and very helpful.

Our AC went out and we needed to replace not 1 but two entire systems in our house. And from the…read moremoment we called these guys they were professional, timely and gave us a great deal on the AC's. They were prompt when they came for the install and not only did they get the systems up and running.. they also cleared out the old units and cleaned before they left. They were available to answer any and all questions at anytime. I highly recommend giving them a call!

Non responsive to new customers. Awoke this morning to a furnace that would not operate. Found…read morethe com oh any by a computer search. Sent an e mail request for emergency service, sent a text message requesting service and called twice getting only a recording and left a message. No response in over 4 hours. Just from curiosity called telling the phone tree existing customer and the call was answered on the second ring I hung up. That told me they obviously they are disinterested in new customers. 2/2 update. Received two calls from Daisy responding to calls from Saturday. She attempted to deny they ignored new customer calls and attempted to tell me they did not answer the existing customer line. The attempt to gaslight was amazing like I dreamed the calls Saturday. I would recommend avoiding this place at all costs.

The garbage disposal that came with my house finally quit on me, so I called one plumber (who I…read moreshall not name publicly). They did not wear face masks or gloves and, during our conversation (while I wore a face mask), the main plumber tells me he's unvaccinated. I didn't appreciate that he didn't wear a mask when I learned this - all professionals should be wearing gloves and masks when entering a person's home out of an abundance of caution. He took a chisel to the blades of my disposal (since it did not have a reset switch or Allen wrench socket on the bottom) and jackhammered them, which unstuck them for like two uses, then the disposal jammed again. Waste of $85 service fee. I almost called them back after they had given me a quote to put in a new disposal. But I am SO GLAD I messaged Wilson Family Plumbing here on Yelp - although there were no Yelp ratings, I did my research on the Internet and saw so many positive reviews. Kari helped me set up the appointment and her plumber gave recommendations based on the picture I had sent of my builder-grade disposal. Tyrone was very professional - he wore a face mask, gloves, and shoe covers no questions asked! He installed a new more powerful disposal so quickly! Kari had initially quoted me for a 1-HP motor, but she called to tell me it wasn't in stock, so I chose a 5/8-HP model when she gave me the two available options. I had planned on asking for a slight discount on the agreed job quote since the motor was slightly less powerful, but when Tyrone told me the final job cost, I was pleased that he gave me the price I was thinking of without even asking! Highly recommend this business if you want people who are respectful of you and your home!!

DO NOT USE THIS COMPANY. they are not trust worthy. they lie, and they cut corners while charging…read moreyou full price. Please take this review into full consideration before using this company. I was fully taken advantage of and I do not want this to happen to anyone else. They "fixed" a plumbing leak for me that cost me $7K. Less than a year later the leak started up again because they used unpermitted "solutions" to "fix" my leak then of course claimed no responsibility when called them saying they needed to fix it, claiming it wasn't their fault and tried to quote me triple the cost to fix it. Even showed them proof their "fix" was leaking and they said it wasn't their fault. I don't know how they sleep at night knowing what they did. Please take my mistake as you're warning to find a TRUSTWORTHY plumber who won't rob you. DO NOT USE THIS COMPANY