This was my very first time going. I went to establish care and a PCP. They were very professional,…read moreclean, efficient and caring. I met with Dr. Brewington and really enjoyed my visit. She took her time getting to know me and asked important questions. Will be establishing care with them.

The Dr I went to Mince could care less about me did not ask questions? At all . Yes she listened to…read moremy lungs and pushed on my stomach . Woohoo . My prescription is a hot mess .. called in totally different than what I have been prescribed for the last 20 years. She was so totally disinterested in me as a patient it was sad . ! Maybe she should retire . I've been in medicine 49 years so I would think she would at least pretend to care and interact with her patient. I wasn't told what labs would be drawn just some lady came in stuck me missed , frustrated her she left .. then came back and stuck the other arm . ( I'm a very easy stick !) Oh still do not know what labs would be? It was horrible ! What ashamed! Then she tells me she can't prescribe my Add med ? I've been on for 25 years . What ? Oh ok .. Humm .. who does that ? Also why would u increase med if it's only 4 pts over on cholesterol? And I don't know the total cholesterol that drastic ? Still don't knew what all my blood work is or what was drawn . Totally unprofessional .

I am someone that does not like to write reviews but I had an experience that made me write this…read moreone. My family and I have been taken care of by Dr. Makhlouf and Dr. Mincey for over 8 years (Possibly 10 years). This review is way over due! I highly recommend Sugarloaf Internal Medicine. If you're looking for a professional whose knowledgeable, treats you with respect, cares and knows the need of the patient while maintaining a highly efficient office, Dr. Makhlouf is someone I highly recommend! He and his staff are the best in the profession; 1. Highly educated, knowledgeable and skilled in medicine 2. They care about the patient - the patient is their #1 priority 3. A true Professional 4. Great customer service 5. Bedside manner - positive, calm, thorough, attentive, flexible and personal. 6. Great staff! - the staff exhibit the same professionalism, customer service and attentiveness 7. The cleanliness of the facility is always IMPECCABLE! This place is the best of the best! C. V.

I mentioned this in another review. I cannot recommend him highly enough. I trust him with my…read morelife. Our boys drive from Marietta to see him. He is very knowledgeable, caring and professional and makes me feel like the most important patient. We LOVE him and his team. Please do yourself a favor and make an appointment to see him. Great staff Dolenska is my favorite ;-)

I've been seeing Dr. Benson at this practice for several years now. I've never had to wait more…read morethan a few minutes to see her, all staff has been friendly and helpful, and I've never had to wait more than a day for an appointment.

I really don't like to leave bad reviews but when the service is not up to par I feel it's…read morenecessary so others know and perhaps to give the practice a chance to improve. They were good when I first joined years ago but in the past 3 years they have steadily declined. 1. Dr's / PA have quit. This is what made the practice great in the beginning. They cared and would listen and actually knew who you were and followed up. Now, you're constantly having to chase them for renewals, rx, approvals, diagnosis, next steps because they don't know you. RX aren't followed up upon or takes forever to get renewal, takes weeks to get an appt, months for routine appt, every year they tell me I don't need a physical exam when I use to have one at least every year and the pap every other year (it just feels like they just don't want to do it), dropped the ball on approving Rx, It could be that they are victim of their own success. Too many patients, even though they no longer take new patients. I don't ever see a Dr or a RN any more, it's always a PA. 2. Their front desk check in people are annoying. I feel like it's not a genuine atmosphere 3. Their Phlebotomist is rough when they take your blood and so grumpy when she does it 4. there is ALWAY ALWAYS ALWAYS an hour wait even if you get there 5-10mins early and checked in. Only way to avoid this is if you are the first appts of the day. 5.They tend to fob you off to specialists because it is "beyond their scope" but then don't recommend any specialists. I really hate to have to look for a new dr practice but it looks like i may have to. I wish I didnt have to.

My husband and I have been going to this practice close to 15 years, as our PCP. Things started to…read morego downhill in 2021 and got progressively worse since. It became difficult to reach someone to make an app. No return calls from front desk. 24-48 hr response from doctors nurses. My PCP left the practice about 6 months ago. He was extraordinary. I had to see another physician there as a result, who did my yearly exam late October. As of 12/3 she has not replied to even one 1 of my four msgs; left 2 through their portal and 2 voice. I will not be going back to this practice. VERY DISAPPOINTED.

Dr Fatemi listens carefully to my concerns and I get very good care. When I call the office, a…read moreperson answers and handles my requests promptly. Questions/requests I ask on MyChart are always answered within a few days. Once, I lost my mammogram orders, asked for them to be sent to the facility. Someone called to let me know they had been sent so I would not worry. I've been a patient almost 20 years and very satisfied.

I love Dr. Susan Traxler, and the whole staff. Dr. Traxler has been our Pediatrician for a few…read moreyears. We wouldn't go anywhere else! We do things a bit differently and never once has Dr. Traxler been disrespectful about any of it. She even makes recommendations based on what she knows we are willing to do. Dr. Malcom Traxler (Yes the Dr.'s are married to each other) is my husband and I's Dr. He is very gentle, and listens well. He is conservative and does not jump to invasive approaches first. It is nice to be able to have the same practice for the whole family! The office staff is great, friendly, and treat everyone as individuals, not a number. They go out of their way to serve the patients. This is not one of those busy practices where you have to wait days or longer for an apt. You will see the same Dr. every time. They do have a PA that works with them. I have not seen her personally, but have spoken with her and she is very nice. She fits in well with the rest of the staff. For my large family I love getting personalized attention from the Dr.s and being able to get in quickly if we need to be seen. Often the same day. I can not say enough good things about this practice. I refer them every time!

From the owner: We put your family's health and well being first. Our staff includes skilled and knowledgeable…read moredoctors who pride themselves in giving you the in giving you the individual care and treatment you deserve. Our practice offers both pediatric and internal medicine primary care, allowing us to care for your entire family. Our staff includes Malcolm M. Traxler, Jr., MD, Susan G. Traxler, MD, and Heather Wanner, FNP. Traxler Primary Care accepts most public and private insurance plans. We offer special pricing for self-pay patients. We no longer accepting new patients on Medicaid and any CMOs.

excellent doctor. realistic approach . very friendly and detailed. gives time to patients.read more

Dr. Lee is an excellent diagnostician and compassionate physician. She was quickly able to assess…read moreseveral medical issues which had been undiagnosed for quite some time and set me on the right path to better health with no judgment about lifestyle etc. Office and building (as they are one office in a larger medical building with ample private parking) are spotless and the staff is efficient and friendly. Both appointments I have had so far ran right on schedule and I was in and out of the office in less than 45 minutes, including labwork!