I was stationed at Eglin and used this storage to place extra items when downsizing. It is one of the closet storages to the base, new and was being renovated during the time I was there. The guy who ran the counter was really nice and accommodating. There are units you can access inside the building, but I had one outside on a gravel area. When it was time to move out and PCS there was huge boat in the way which did cause me a few issues. There seemed to be some kind of disconnect between the manager and the owner about the vesicle. The boat was removed just in time for TMO which is why the rating is not a 5. If I could have gotten the boat moved sooner; I would have definitely given it a higher rating, because I had no issues while there for so long. I had a non-climate control unit which would get a few spiders if you did not come broom them off after a while, but that is normal for those kind of storages and not a deal breaker for me. The area where my unit was had a small entry, I added pictures to give you an ideal but it may have changed by now. Some pictures show the space between my unit and the boat. After I left the manager contacted me and apologized for all the inconvenience that I was caused. He also promised me that no other service member or other customer would ever have this kind of issue again. I greatly appreciated him apologizing, it can't change the boat issue, but it shows me he is dedicated and want to make sure customer service stays at the forefront. Since many military folks like myself reside near this storage that made me feel a bit better about the situation. I would recommend this storage unit now since I know that if there is a issue the owner promised to make it better, which is what I expect from a business holding my life's possessions. read more