If I could give zero stars for this place I would. Me and my friend went in there and I wanted a pedicure and my friend wanted a manicure. They said it would be 20 minutes. There were 3 women in the seats getting pedicures already. We waited 45 minutes. During this time 3 other customers had walked in. There were only 2 girls working, we went in on a Sunday around 330. I watched and they were trying to juggle 7 customers. One woman had been sitting there for 40 minutes while the two workers were half watching tv half finishing the pedicures. They were only giving their customers half of their attention, the show was really good, but when I get pedicures I want their full attention so they do a good job. They kept accepting new customers trying to juggle everybody but it very clearly wasn't working.
My friend got her manicure and she got the gel on her nails, not acrylic just gel nail polish. This woman spent 5 minutes on her nails! No hand massage or anything. She didn't make sure she did a good job. In fact after she was done my friend was furious, she asked the lady to redo two of her nails, annoyed, the woman who worked there did. Then she went right on to helping the next customer. My friend had been to nice nails before and gotten a hand massage when getting this type of service, and we've both been to other nail places where you get a hand massage when you get a manicure. My friend didn't get one. The total cost of the manicure was 20 dollars! I was so mad and asked the lady doesn't a hand massage come with a manicure? She said "no not for gel." but the other woman who worked there did/does give hand massages. These people were just trying to get customers in and out. 8 minute service for 20 dollars! Wow these women are making a good amount of money for not very much work.
As for the other three women sitting in the pedicure chairs when we walked in, they were still in the pedicure chairs when we left and they still weren't done...over an hour long pedicure, and it's not like these women were working on their feet for over an hour. They would do a little bit here, then go to the next customer, do a little bit there, then go to another customer. I didn't have time to do an hour and a half pedicure so in the end I said no I'm going somewhere else.
This place is so unprofessional, they very clearly didn't have time for more customers, and instead of turning them away so that they could focus and do a good job on the customers they had right in front of them, they kept taking new customers anyways and doing half a** jobs on the customers they DID have.
I will never go here again, I don't recommend anyone going here either!
Oh and by the way, the photo they show, Nice Nails is NOT that clean! Looks like they deep cleaned it right before the photo, don't let the photo fool you! read more