Lucerne citizens should have NEVER gave up the power to use these con-artists. The town is brown…read moreand could be so much better looking but the poor people can't afford to water their yards. A viscous cycle set up by people who don't live in the community. People in need to get together and petition to sue and get them out of Lucerne and the Redwood Valley. There is a saying in France "DO POLITICS, OR POLITICS WILL DO YOU". ENOUGH IS ENOUGH. And the water from the Lake in July and August smells a little creeky which means they aren't treating it enough.

Thumbs down on Cal Water for charging HUGE water prices and crippling the small, low-income town of…read moreLucerne. Businesses and restaurants fail and the town struggles to survive due to unconscionable water rates.

I've been a very happy Kemgas customer for nearly 10 years, but they truly went above and beyond…read moreyesterday (the day after Thanksgiving) to rescue our holiday weekend. Our propane tank gauge read 30% full, so I was waiting to order a refill until Spring, but then on Thanksgiving Day (luckily just after we finished preparing our multi-course family feast) our propane RAN OUT -- no stove top cooking, no fireplace (our sole heating source), no hot water. I called Kemgas Friday morning, left a message with their emergency service, but since their office was closed for the holiday, I figured we were out of luck (and heat) for a few days. Imagine my surprise when, less than an hour after my message with their emergency service, I received a call from Kemgas informing me that they had a driver in my area that day who then arrived within 90 minutes to refill our tank and then took the time to help re-light our various propane fixtures. (He also diagnosed the problem with the gauge -- banged in a few times and then it correctly read zero.) It's this kind of customer service that will make me a Kemgas customer for life. Many thanks!

Called when tank was at 15% was told they needed to inspect on Wednesday and it would be filled on…read moreThursday, now Saturday and the 80 year old tenants have a home that 39f inside and rushing to grab space heaters to keep warm for the big storm that's supposed to hit tomorrow. Called service and they said just wait, they said they showed up but at 0% they didn't.

Diamond D was working across the street from our property replacing a residential sewer connection…read morehook up to the city. We asked if they could also give us an estimate for similar work. We had a lot of root infiltration in our sewer lateral so it had to be completely replaced all the way out into the main city line in the street. They were great to work with. They gave us a fair bid and completeld all the work promptly inclusive of working with the city to get the needed inspections and permits. The whole team was really nice to have around and cared about doing the job right. Thank you Diamond D!

From the owner: Diamond D Construction is a civil engineering contractor based out of Mendocino county. We…read morespecialize in all excavation and grading needs for residential and commercial customers. Our excavation services include site clean up, site grading, underground utility installs, septic system installs, and site development needs. We service Sonoma, Mendocino, Napa, and Marin County.

Mike and his team are very responsive, follow the scope of work, and have not let us down. I have…read morehad no problems with them after a few years of working with them, they have not cost us any money because of missed marks. I would not hesitate to recommend them.

From the owner: Although recently formed, our company's technicians, supervisors, management and ownership carries…read morean average of ten years experience and over 30 years of work in the utility locating industry. We've set ambitious goals for ourselves, and have the sharp focus and resources to achieve them. Our proven knowledge, experience, and expertise bring value and confidence to our customers and we understand that you do not have time to deal with outages or damaged utilities.

Jon is a knowledgeable, thorough, and honest plumber. I hired him for a fairly large, complicated…read moreproject, and before starting he provided a detailed, itemized estimate that included materials and expected costs. What really stood out is that he later refunded me a significant amount because he had overestimated what he would pay to subcontractors--something you almost never see. Highly recommend Rantala Plumbing.

We had a major scare for the operation of our business. A grinder plate inadvertently fell into a…read moremain drain line and traveled pretty far down the line, into an area with 3 feet of 100 year old concrete. As a USDA inspected facility, having to break into the concrete would have forced us to close down our operations until the demolition and construction were completed. John responded within an hour of our early morning call. He was here within another hour! John was polite, motivated, focused and tenacious. He cleared our lines and was able to magically remove the grinder plate with a fish magnet and some patience. We couldn't be more satisfied! We hope he enjoyed the steaks we sent with him!!

On my property in Redwood Valley our electric service wire originates on a pole across the street…read moreand about 180' to the east. It used to leave the pole aerially and go across the street to the eastern end of my property where it hit a 200' tall pine tree before then going through a bunch of branches to the house. I've been worried about the fire danger since we moved there so in June of '23 I started the process with PG&E to have the service put underground. Flash forward to spring of '24 and the contractor we had been working with was backed up from the wet winter. Up stepped Kyle Thompson. He had an opening in his schedule and they communicated very well to get the job specifications and work with the county and PG&E for permits and inspections. I couldn't have asked for a better crew as they showed up on time, did what they said, and cleaned up. I would not hesitate to hire Kyle and his crew in the future.

From the owner: At Thompson Construction, our mission is to provide honest, quality workmanship and skilled…read moreservices to ur clients in the excavation and grading industry. We strive to exceed our customers expectations and develop long-term relationships built on trust.

Not reliable at all! Have contacted Matt 2 times over many months about getting an estimate to fix…read moremy water issues and was told he would be back to assess the situation and give an estimate to fix the problems. I have no main water to my house and have been running on an external 200 ft. hose for many months now. He never even bothered to call me back and come back to help. Not recommended!

From the owner: With over 20 years of experience, we go beyond just providing high quality pump service, we deliver…read morecomprehensive, costumer focused solutions that ensure your system preforms at its best for years to come.