My 3 toilets backed up, I called another competitor but they couldn't come for 7 days. Called Silva, they were at our house in 3 hours. Turns out a plugged filter in the septic tank. Changed filter and we were good in less than an hour. That's service! Thank you Silva! read more

Very prompt service. They provided same-day service, which was great since my lines were backed up. They stand behind their work. Great customer service! read more

Not satisfied with the results of my service call. Paid $187 to vacuum out my suction line on my pool and it is still clogged. The technician didn't have any attachments to seal the line to create a proper vacuum. I was under the impression that he was going to try and snake the line but he didn't have a snake on the truck. read more

Poor service, Rude, incompetent, no accountability. Called to have our septic tank pumped. When the guy arrived (apparently one of the owners!!), he was a jerk to my nephew who was on site. He told my nephew that the lid for the septic tank was under a pier block under the deck, and that we would have to have someone else come out and shore up the deck before he could proceed. I called them back to ask if the were sure that the second lid was under the pier block, and if there was any other way to handle it because we did not have the resources to deal with showing up the deck. He said no there was not, and, "I've been doing this for 40 years, there's no other way to do it". I specifically asked if the lid could be somewhere else. He said no. So, I called a competitor in town for a second opinion. They went out, found both lids and they were not under the deck at all! They completed the pumping service and were out of there in less than an hour. Very friendly service AND significantly cheaper than Silva. If you want to know who I went to, check my other reviews. I called Silva back to complain and the best answer I got was, "I'll tell him it wasn't under the pier block". I said I wanted to make a complaint, talk to his boss. Apparently I was speaking to one of the owners and the guy that was a jerk and started the service was the other owner! Apparently he's only been doing this for 40 years because he's in a small town where he can abuse his customers, and they don't have many other options. They did not charge me for going out to look. So that's the one good thing I will say. Silva, if you read this, get your crap together. You can't treat customers that way. I just proved it. read more

Had our tank pumped. Person was very professional and pleasant. Cleaned filter. Arrived on time. Would definitely call for any future needs and highly recommend. read more

This is the second time we have used Silva. The last was about a year ago. They were able to come out within about three hours of calling. We had some water back up into the shower from the washing machine. They were able to find and clear the blockage within about 15 minutes. As of this review Silva charges an hourly rate of $125 with a minimum of one hour. Seemed reasonable compared to what is offered in the area and straight forward. No fee just to get an estimate like some others do. One of the few companies in the area that is responsive and polite. read more

One of the owners showed up to pump out and of inspect my septic, knocked my railroad tie border holding my pavers on my driveway loose and said "oops", then found a hairline crack in the concrete top of my tank and said it needed to be replaced (it was cracked the same 10 years ago when I had it inspected) so I felt like he was being ridiculous plus he was a bit of a dock. I will not use this company again for any reason. read more

Great company. Came out immediately. Very friendly and helpful. The price was reasonable. Would recommend.

Just had my septic tank pumped and the service was excellent! Very clean and professional person did a great job and answered all of my questions as well as gave some suggestions to access the tank easier next time. Greatly appreciate the quick response and respect for my property. Highly recommend using Silva. read more

Really ...Really appreciated these guys ! Came out fast and got right to work on my problem. I was actually shocked at how quickly and painlessly. I will stick with them from here on out and recommend them to all. Thanks Silva! read more

Need your septic tank pumped out? These are the guys. What else can you say except they were careful with their truck to avoid damage to landscaping, read more

Horrible service! Do not use silva septic they do not know how to run a business. They came to my property after hours, 7:30, so of course with the extra charge (which was fine). While working on clearing my sewage line for an hour I heard all about the technicians 12 hour days. He worked for an hour to no avail. I had someone camera the line and was told there was still a blockage about 150 feet out. Silva refused to come back out. I called to try to explain the situation to Kathy, she must run things, and all she cared about was sticking by her technicians word. Kathy could care less about taking care of the paying customer. I called JOHN CHAN plumbing and they cleared it in 30 minutes! JOHN CHAN plumbing is by far superior in every way. read more

The came, they saw, they pumped. $675 for 1200 gallons. Arrived quickly, cleared a clog, and recommended someone else for additional work.

These guys are the best. They were terrific in finding the location of a 40 year old septic, digging it out without hitting any water &/or power lines. They are reasonable, considering the difficulty of the work. read more