100%. Ray Stark has serviced and made repairs in a timely manner. He is prompt and professional on helping you with engineered septic systems. He honest on his pricing and working with other vendors to get job done at your house with a situation you want handled was quick as possible. I've called him on weekends and at night always answers or text back quickly. If only ALL the other business' we try and work with with we're more like Ray what a better place it would be. Give him a try you won't be disappointed. I've had him come to our house 4 years over past 17 years. read more

Ray I want to thank you again for taking your time to talk to me about my septic system. If and when I need any work done I will definitely be calling you. You offered me a wealth of information and I truly appreciate that! Thanks again Ray! read more

Its a dirty job, but someone has to do it. And this company does it well. I design/sell wastewater septic treatment systems and I always recommend ESS for the inspection and service of my systems. They work well with homeowners and the Health Dept. read more

Excellent customer service! Work is finished in a timely fashion! Reasonable rates and very trustworthy and professional!

Go no further if you have a septic system in Lake County, especially if you have a aerobic system. The owner Ray is honest, fair, and punctual. The first company that we used was absolutely horrible. The owner was gruff, dismissive, and shifty. He would charge you ridiculous prices for doing relatively little work. When our system overflowed, he would blame us and simply spray down the foam rather than clean the socks, which was necessary to do. It was really disappointing. Ray, on the other hand, has been just the opposite. At first, he came out multiple times to help us with our neglected system. It took a little time, but now our system is working better than ever. He came by just yesterday; he could've told us that it needed to be serviced because we wouldn't have even known the difference. However, because of his diligence, our system is working great and explained that there was nothing to fix. He came by at no charge. Simply put, this is how people should do business. When our neglected system needed repair, Ray did it in a timely manner and also gave us the knowledge to better understand the problem. It was affordable. He was nice. read more

I am a Realtor and needed some information for a client on septic systems. Ray gave me great information! He took the time to explain things to me. You can tell by talking with him, that he has excellent customer service skills, knows what he is taking about and really cares! read more

I'm new in Lake County and Ray did the inspection for my home. He was grea!. He also recommended a maintenance program to keep the system in good working order. He's a wealth of knowledge and explained exactly what he was doing and why. I feel very confident that I selected the right person. read more