Booked an appointment, he showed up over an hour late and Chauncy told me he was rushing because I was "squeezed in". When I verified he would still be doing the whole thing he said yes of course. When I checked my car later there was still sticky stuff on the radio screen, half eaten donut in the back seat, under the passenger seat had not been vacuumed, stains on the back of the front seats, and so much more. I called him back and took pictures and he told me my car looked like trash when I brought it in, of course it does, that is why I am paying $120 just for the inside to be clean. He set up two appointments to come fix what hadn't been done and bailed on both of them, no text or call. Matter of fact when I tried reaching out he didn't answer my text or calls. If you want horrible customer service that only cares about your money, this is the place for you. As to your comment: here are pictures proving otherwise on me cancelling and you showing up late. Also here are pictures of you being unpleasant to work with. read more

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Not worth the money! Oh my God! Cost an arm and leg! Save your money! I had just purchased a new car and really didn't want to take it to a normal car wash. So I searched for a detail car wash. This man was upset that Yelp led me to his apt. complex. I didn't have any idea, I was looking for car wash and Yelp gave me this address and I put it in my GPS. He did a spit and a promise and charged my $50.. read more

This company is top notch! Let me explain: I found out recently that I was going to have to trade in my car. It's a long story. I scheduled an appraisal at a dealership but was forgetting one small detail. My car needed to be detailed! It was filthy. My 80lb doberman, moving, and iced coffee spills are just a few of the things causing a huge stench in my car. So I searched and found this small mobile company, hoping for a good price and a decent job. When I contacted Nice Detail I explained my situation and was given a great quote! I thought, this is too good of a price for 1. Not having to drive anywhere since they are mobile. 2. This is water-less? How is that even possible? AND 3. How DIRTY my car was. I feel like I did when I drove my car off the dealership lot. It's spotless! A true detail that was worked hard on in the parking lot of my job, without water. My carpets & seats were shampooed, my console & dashboard are like NEW looking, and my baby is SHINING. Can I just add that at the end of the detailing being done, I found out I didn't have to trade in my car -- I got a brand new looking car that I get to keep. So ecstatic. Thank you Chauncy w/ Nice Detail! You rock! read more

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I made an appointment using the online service on their website. I work from home but I have a busy schedule. I made my appointment for 11am - Monday. I had my car outside so that it would be ready to get cleaned. However, 11am came and went - I made my hubby call and find out if they were still coming to service my car. They were running late. I would have appreciated it more if I got a courtesy call prior to my appointment to let me know the status. My car has been cleaned thoroughly and he did a very good job. I will use him again however, I'm all about prompt or heads up when it comes to service. It would have been 5 stars if they called us instead of the other way around. read more

I have a very bad experience with Nice Detailing. On two occasions, I booked an appointment with them but nobody turned up. On the first occasion, I had to make a booking over the phone, since their site was down. But neither a confirmation was sent, nor a message stating they are cancelling my booking. The next day, once their site was up, I made another appointment, this time I received a confirmation for the appointment, but no one showed up again. This was a disappointing experience as I have already bought a voucher from Groupon and am unable to receive the services I have paid for due to the unprofessionalism shown by this company. I was looking forward to work with them considering the reviews they have received online. Please refrain from doing business with them if you want any real work done. read more

Chauncy and co were fast, thorough, and super friendly! Best price and quality in Austin hands down!! read more

Nice Detailing - My Kia Soul just outside of San Francisco. - Auto Detailing Near Me - Austin, Texas

Thank You Thank You Thank You. Chauncey thank you for coming over to my house and leander and taking amazing care of all three of my cars. The work of you and your team is amazing, and the service is even better. Please never change. Thank you Jivani read more

Had a great experience with Nice Detail, and was extremely impressed with Chauncy's attention to detail while bringing my car back to life. He was very professional and made sure that I was satisfied with my purchase. Would definitely use these services again and would recommend him to my family and friends. read more

Nice Detailing - Couldn't be happier, feels like i just got a new car - Auto Detailing Near Me - Austin, Texas

I found myself in need of a mobile detailer when I decided to trade in my vehicle but had no time or desire to clean the car myself. Nice detail had a great website, with clear prices and an easy online scheduling system. I had a meeting come up last minute so I texted Chauncey to see if he could come earlier and he was there within an hour! My car looked great and smelled great, made me think twice about trading it in! He Invoiced me for the work and I paid online, again- super easy and convenient. I ended up getting a great offer for my SUV and couldn't have been happier with the experience. read more

Nice Detailing - Auto Detailing Near Me - Austin, Texas

Chauncey had it all wrong when he called it Nice Detail, it should be called Great Detail! Arrived on time, needing nothing other than a few hours to make my wife's car shine - birthday present to my wife and it was a good one. This gentleman is polite, great at what he does, and is a Veteran via the Air Force. What else can I tell you? Great experience. I see a few issues in the review, mainly related to Living Social payments/coupons, I did not go that path and was happy with the price I paid for the service I received, good stuff. read more

Very easy scheduling process on their website. They showed up within the timeframe identified with good communication including a 15 minute heads up that they were on their way. When they arrived, they were very respectful and customer service oriented. They did a great job on the interior of my vehicle cleaning seats, dashboards, carpets, floor mats, cup holders and all surfaces. Very happy with the overall experience. I will definitely utilize them again. read more

I used the LivingSocial promo and had a great experience throughout: 1. Online scheduling!! 2. Sunday appointment!! 3. Timely arrival 4. Great job on the actual cleaning The only minor down side is that since I did make an online reservation on Saturday for a Sunday appointment, I was a little nervous about whether they would really show up or not and I didn't get an actual confirmation from a real person to that effect. But it was no big deal, especially since he did show up right when he was supposed to. I will definitely use them again. read more

I was very impressed with these guys and the job they did. They were professional and courteous and did a great job on a car that was pretty muddy and neglected on the inside. Would definitely recommend them and will be using them again. read more

Chauncy did a phenomenal job cleaning my vehicle! The car looks almost brand new on the inside. He was very accommodating with scheduling me in last minute. Highly recommend him! read more

Well, I will be honest... you don't always know what you are going to get with a Living Social Voucher. I purchased a basic detail package ($50 for a mid size SUV) and wanted to check out their professionalism BEFORE I dropped $200 on the "make your car look new" package. I would have given them 5 stars if they had not "forgot" my appointment. I AM giving them 4 stars because they made it RIGHT and they did a good job on my car (THE NEXT day I might add!). And, now, after they left, I am wondering HOW they got my dirty tires CLEAN in my driveway, without leaving a mess?! What a great service- they COME TO YOU -- AND- you can schedule ONLINE (LOVE IT!). I will definitely be calling them back again to do a more intense job on my dirty late model automobile. They treated me right, even though I don't have fancy wheels! SUPPORT LOCAL BUSINESSES! read more

No show. No return call after calling multiple times. Sad. No show. No contact. No show no contact.

Chauncy went above and beyond with this detail job! Just read all the other reviews.. they're right. He's awesome.. not just in the quality of his work but also as a person.. we can't wait to get him started on our other cars! read more

Intelligent, professional and thorough personnel. Chauncy provides for an easy scheduling system and very reasonable pricing. They completed the detailing of our Ford Edge on a Sunday morning. Incredible job!!!!! Thank you for the service fellas. Ricky B read more

Chauncy and his co-worker did an amazing job on my Toyota Highlander. They came to my work and spent a while covering every detail of the interior. My car was in pretty bad shape and they made it look brand spanking new! They were extremely professional and friendly. I will definitely be using them again! read more

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Very easy scheduling and very hard working and great professionals. They even came to my house to help out on Sunday. Really took care of our two cars. Will for sure use them again. Thanks again. read more

Note: My review is purely based on the customer service that I received (or more appropriately, did not receive). I contacted Nice detailing via the "Contact us" form on their website to setup an appointment in February before my Groupon expired. After nearly a week without a response I called them. I was told that I could request a specific appointment time on their website and that my Groupon would be honored. Fair enough. Since my Groupon was set to expire at the end of February, I opted to book an appointment for a weekday morning - Tuesday, February 26. I rearranged my schedule to make sure that I could work from home that morning. The appointment time of 9AM came and went with no contact from the business. I finally called after 10:30AM and was greeted with a number of reasons as to why he hadn't shown up (including having issues with his kid's day care). I understand that things come up, but any business worth its salt should proactively reach out to its customer when things happen. He apologizde and we agreed to reschedule to Saturday morning. He agreed to honor the Groupon even though it would have expired at that point since the issue was on his end. I asked for the earliest appointment on Saturday possible - he said he would commit to being there by 9AM but "should arrive as early as 8:45AM" that day. I stayed at home Saturday morning. Once again, no one showed. I called about an hour later and no one answered. I texted the number that had sent me my appointment reminder and received no response. I called again shortly thereafter and after one ring it went to voicemail - I suspect that means he was screening my call. I left a voicemail clearly stating my disappointment: For the second time in under a week, Nice Detailing had committed to be there by 9AM, I cleared my calendar to make things work, and the business didn't come through nor communicate with me. To this day I have not been contacted with an explanation and apology. I'm amazed at the number of positive Yelp reviews. Maybe I caught Nice Detailing on a bad week, but I have learned my lesson. Nice Detailing will never see my business. I would recommend that you avoid them as well. read more

I will give an optimistic rating since I don't have much comparison to go off of but I would expect a quad cab truck detail to take 3 or 4 hours and expect to pay $20 - $25 per hour rather received a detail in less than 2hrs paying twice the hourly rate. Perhaps this is the standard rate and I should look in to starting something up as well. Otherwise, Chauncey is a really nice and respectful guy and did a great job for the level of detail I received. read more

Watch out for these guys - they are cheats, unless you pay the full amount they won't service your car. I thought mine was a unique no-show experience, where no one showed up to service my car and no responses to email/phone calls subsequently. This is because I paid $20 for a LivingSocial coupon which cost $30 normally. Then I read 2 other identical situation reviews. This makes me believe that they are choosing to ignore people buying the discounted rates and pretending that they did service your car. The audacity of it all - on top of all this - asking for a review! Honesty is the first requirement of a local business and if you cannot remain honest, you don't deserve to remain in business. read more

I've had my car for three yrs now and I was itching for a new one. Know that probably wasn't a good idea financially I decided to give my car a a good detail and pretend it was new to me. Chauncy made my car look and smell new again! The prices are very cheap for the amazing job he does. Not to mention he came to my job. I'm happy to be in my clean car and the itch has gone away ;) read more

This was the best mobile detail I have ever received. I had not cleaned my car for over a year. It was spotless. I ordered just an interior but will get a full detail next time. Love the online scheduling with auto text response and confirmations. Very Reasonable in comparison. N Draves read more

I wanted to get my car detailed before I had my baby Monday. Scheduled an appointment and they never showed up. Not a phone call or email to let me know they couldn't make it or if they would be running late. Very unprofessional. I had to to give 1 star just to post a review. This was NOT a Groupon. I went through the company site. I requested to have my seats cleaned NOT just the outside washed. I could wash my own car but I wanted the seated cleaned. Do better read more

Chauncey goes above and beyond. He will answer any question you have and is very helpful. He made my dull black car new again! I asked if he could remove the pinstripes and he did a great job on that also. He can also make your dull hazy headlights like new also. I had all this work done for a VERY reasonable price. Look no further if you need a auto detailer! read more

Nice Detailing - Auto Detailing Near Me - Austin, Texas

They did a spectacular job. It was far better than I would have ever expected (or thought possible) for a mobile detailing service. This isn't a rag-tag operation at all; they used a serious power washer and a industrial vacuum and made my car look brand new. They also had an incredible attention to detail and made sure not to miss any spots. It was so convenient not even having to leave my apartment. I would definitely use them again. read more

Chauncy did an awesome job! Very cordial, very attentive and professional, came all the way to Tarrytown in Austin to do the interior and my car looks great! Thanks again! read more

This was by far the BEST and most convenient car wash I have had yet! Having a toddler, there is always mysterious stains in the back seat but they were able to remove the stains and made my car smell brand new! He was able to get me in the day I called and I LOVE that they came to me at my place of work too! Would recommend to anyone and will defiantly be using their services again! read more

Chauncey Williams and his partner did a great job! I text him early Sunday morning, he replied within 15 min and arrived later in the afternoon as promised. It took them less than 2 hours to knock out a Platinum job and had good attention to detail. He goes beyond what's expected and I would recommend him to anyone. The pics attached are a testament to their skills and having them come to your home/business is an awesome perk! Thanks for everything fellas!! read more

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WOW. I literally have told 10 people since my car was detailed yesterday how awesome Nice Detail is! The interior of my car looks like it did when I drove it off the dealer's lot. They ran a living social for $20 and I figured even a so-so job would be great for that price but I was amazed. Even the regular price of $40 is a steal for the good job Chauncy did! He had my car looking like new in under an hour. I will definitely be calling Nice Detail again! read more

Recommend Nice to take care of all your car cleaning needs. I am a limousine owner and pretty picky about how my cars are cleaned. Not only did they blow me away with customer service but they did a great job on my Sprinter and Limos. They call or text to let me know when they are going to my vehicle and when they are done. They now do my fleet on a weekly basis. Well worth the money !!! read more

Chauncey did a fantastic job! He was able to wipe away years of grime, dust, and neglect from a commercial vehicle and take away the foul odor. In a short amount of time he made the vehicle look and feel brand new. And at a reasonable price. read more

Did a fantastic job detailing. Convenient and great quality, will use again.

We got a dump truck detailed (ran us $200). Main reason we wanted detailing was for rims. No chrome polish was brought and rims don't look much better. Asked Chauncy to go back over the rims (after we paid) because they didn't look like they had even been wiped down. He said it was just our rims that are scratched up, but there was still film on there and he would fix it. Wasn't much of a difference and he left without us inspecting it again. Will not be using them again. read more

I've used Chauncy's service twice now and will definitely be calling him again for future detailing. He does great work and the care he will show your vehicle is impeccable. He was very nice to work with and clearly takes pride in his work. You can definitely trust Chauncy with your car. read more

My experience with Chauncy of Nice detailing was excellent in all respects. He was very friendly and pleasant to deal with and did a beautiful job on my car! read more

I decided to try Nice Detailing after getting a coupon on Living Social. I was very satisfied with the job that they did. Customer service was great too. I had a voucher but we had to cancel my first appointment due to inclement weather, but Chauncy said he would still honor the voucher although it may be expired by the time I use it. He followed through on his word. I would highly recommend them. read more

I called and was able to get an appointment within a few hours. They showed up early and got the job done fast! I have to say, it was nice not having to leave my office while they cleaned my car. read more