I have been going this salon a couple times a year and recently the service here has gotten very bad. First of all, they increased their prices and do not include polish in their manicure and pedicure costs and if u want polish it becomes a separate cost. Secondly, when i try to book an appointment, they're always booked up and have no room for me. Thirdly, I had a gift certificate and it expired on dec 12, i asked them if I could still use it on dec 15 and they said no. I find this unreasonable since I'm a return customer and it was only 3 days after the expiry. When i advised the lady on the phone that this is notgood customer service and i wouldnt be coming back or recommending them, she said very rudely "that's ok,we aren't worried about that" . What a place! Never going back, and I dont recommend it! read more