Oh my goodness! Dr. Nassar is so amazing. AMAZING! Everything about our visit was fantastic…read more His staff is great too! Dr. Nassar was patient, kind, he listened and he was thorough. I highly recommend!

I feel very fortunate that Dr. Mohamed Nassar is my primary care physician. I have been his patient…read morefor several years. He is very knowledgeable and friendly. He listens to my concerns patiently. He accurately diagnoses my conditions and provides me with an effective treatment plan. He explains things very well. He is an excellent physician who truly cares about his patients. The staff at the office is also very friendly and helpful.

Did not accommodate me as a new patient. I first called and asked the receptionist said no. So I…read moreasked when she said at no time in the near future.

Amazing doctor, amazing staff! Literally have never had one bad visit in 14 years. Dr. Wilson and…read morehis staff are truly here to serve their patients!

Amazing staff! Very friendly, they take the time to listen and gave proper direction on what I…read moreneeded to do. An appointment was made in just a couple of days. I would very highly recommend this office. Dr. Villarosa was very courteous and took plenty of time with me, answering all of my questions.

I'm gonna keep this short. The two clerks had their feet up on the desk as they played on their…read morecell phones. I had to remind them to take my co-pay. Then dr villa rosa gave me a prescription with instructions not to fill it until I got results back from his office. 1 month later I have to call them to ask for my results!?! Then I'm dumb enough to schedule another visit and they cancel the day before. I know the medical practice doesn't give a crap about customer service, but this was embarrassing. Never again villa rosa. Never again. Your office should be ashamed.

Great facility, Doctors are compassionate. Only complain I have is that If you get here early, they…read morewont call you in until your scheduled time. Waited for an hour just because I have arrived an hour early. During an hour wait, I dont even see any other patients going in and out. 48-mins into waiting, another patient has arrived and seen before I did. You know, I could have been seen by the Physician since there was literally no other patient when I arrived.

Dr. Wilson and his staff truly care about their patients. They are always kind, compassionate and…read morehelpful.I have enjoyed being a patient there for many years now. I highly recommend In Your Best Interest Medical Clinic, the name fits. Sincerely, Stephanie Larsen

I have been with Dr. Wilson and his staff for almost 10 years. From the time you walk in, to the…read moretime you walk out, EVERYONE is super helpful and friendly. It's always nice and comforting to have that special relationship with the whole staff. They know everything about me and they are always kind and caring. If your looking for a good Dr. and a genuine staff, look no further. He is the best!

A friend recommended Dr.Hage when I found out I was pregnant with my first child. I was nervous and…read morehad nothing but Google as a guide (which made everything scary). Dr.Hage was patient, friendly, and always happy to answer any questions I had. Even when I called into the office to ask silly questions after my appointment, the staff was happy to help. During my second pregnancy I refused to see anyone else. There was one nurse who guilted me about my weight gain but Dr. Hage and the others continued the same amazing level of care. When we found out that I had breast cancer during my second pregnancy, not only was Dr. Hage there for me and my baby, but he recommended an amazing oncologist and made sure I had the best care possible through the process. Cancer made things scary but Dr. Hage was honest without false assurance in a way that helped to put me at ease. After I gave birth, his PA would call me every 3-6 months to see how my cancer treatment was going. She didn't have to do that, but they cared enough that they wanted to know I was okay. Those are the kind of people I want around me when I'm giving birth. I will always come back here when it's time and cannot recommend them enough.

The care itself is fine, the issue I have here is no one answers the phone in a timely manner it…read morealways takes me until the next day to be attended to, and when you have been a high risk pregnancy and have concerning questions this type of communication is crucial. Please fix this. Hire more receptionists if the call volume is too high to handle please!

I was very nervous about coming to this urgent care due to the reviews, but I actually had a…read morewonderful experience. The nurse that brought me in was so kind and the physician was even better. I believe she was a PA and her name might've been Melanie or Melissa something with an M but she took the time to listen to my concerns and helped me in many ways. I really enjoyed my experience here and I would come back.

The front office people are very nice but i agree with some of the other comments the care is…read morealmost non existent. I have an injury, I let them know when I checked in, it was on the check in stuff they make you do. It's and hour and 15 mins before I'm brought to a room (the automated system said I was next for like 30 minutes) then 20 minutes to see the provider, who looked at my leg said we should get X-rays, then they come in and tell me the X-ray people are on lunch for an hour. As I'm leaving they said the X-ray tech will be back at 1. At 1:20 I left and at 1:30 they called me The won't refund my co pay The people are nice but it really feels like you're left floating there a lot I went to another urgent care and was seen immediately and the next place said that they had heard people were not happy with Exer Also parking is atrocious even at 10 in the morning

This clinic has been one of the most frustrating healthcare experiences I've had as a parent…read more At our first visit, they did not have the vaccines available. The doctor ordered blood work on my 11-year-old. When I asked if there was a reason, the answer was no--just because of her age. My daughter is a healthy athlete, and this felt unnecessary. At the second visit, when the vaccines were finally in, I was pressured to agree to additional shots that weren't required, and treated rudely when I refused. My daughter, who is already fearful of shots, was quietly crying. Instead of offering comfort, the nurse spoke to her harshly, told her to stop, and warned that if she moved it would hurt. This only frightened her more, and afterward the shots were painful for days. Experiences like this make children lose trust in doctors. Even worse, the vaccines were not entered properly in the state system. After the second visit, the school nurse checked twice--first finding nothing entered, then later finding the records locked. She explained only the clinic could lock or unlock them. I had to go in person just to get a printed copy. It felt like unnecessary hoops to jump through, made worse by staff who were sharp and unhelpful. The only helpful person in the office was the front receptionist--kudos to her for finally getting us the printed records. My daughter is not a paycheck or a pincushion. We will not be returning, and I would not recommend this office.

Most honest, caring dr with wonderful staff. My daughter is no longer his patient as we have a…read moredifferent medical group now but I always look him up to ensure he's still doing his great work.

I am so glad to have met Dr. Jones, he took time with me and answered all my concerns after being…read morehospitalized three weeks prior. I am still going through the healing process and thank God for guiding me to Dr. Jones. C.Brown

Dr. Walter Jones III is my primary and I honestly wish I could give this place zero stars. Every…read moreexperience I've had in this office has been horrible. None of their staff listens to their patient's and they will hold your medications hostage if you don't visit at least 2 times per year. A nurse at their Yucaipa office told me that if I needed my meds in a hurry, that I could visit the urgent care or make an appointment, which was a month out. I did that and not only was I ignored by the entire staff, but that same nurse ignored my call and never called me back. What is a person supposed to do when they're out of their meds? I have had back to back UTI's over the last 5 years and they're just now putting me on an antibiotic that works and they have continuously lied about my UTI results. Their response is always "lose some weight". I tried going to another urgent care closer to my house and they wouldn't take me because they have a contract where they will only accept patients after hours. At this point I have enough evidence to report them to the medical board and I intend on doing it.

My sons pediatrician is great! She takes her time with us, and really seems to care about all of my…read moreson's needs. My son is on prescription baby formula as well as acid reflux medication. The staff never returns calls/faxes to the pharmacy when I am trying to get his food and medication. They never submit the proper paperwork to insurance without me having to call a million times. The latest two events just happened with in the past 3 weeks. 1st, my sons acid reflux medication was no longer available so the pharmacy and I both called the doctors office for a different medication. We did not hear back from them at all. I left several messages as did the pharmacy. I finally found a pharmacy that had one box of his medication in stock and had to drive over an hour to pick it up. second, I called in my sons formula a week before he was due to run out.. The pharmacy sent the doctor a request to authorize the refill. 10 days later, we still dont have autorization. The office sat on it for 8 days before even submitting it to insurance for approval. I call and call and all I get is bad treatment. The do not care about my 6 month old or his needs. Needless to say, I have filed a request for a change of pediatricians with my insurance company. What ever you do, do not take your kids to this office if they have any special needs. You will be spending countless hours trying to do their job for them.