Did not accommodate me as a new patient. I first called and asked the receptionist said no. So I…read moreasked when she said at no time in the near future.

Amazing doctor, amazing staff! Literally have never had one bad visit in 14 years. Dr. Wilson and…read morehis staff are truly here to serve their patients!

This clinic has been one of the most frustrating healthcare experiences I've had as a parent…read more At our first visit, they did not have the vaccines available. The doctor ordered blood work on my 11-year-old. When I asked if there was a reason, the answer was no--just because of her age. My daughter is a healthy athlete, and this felt unnecessary. At the second visit, when the vaccines were finally in, I was pressured to agree to additional shots that weren't required, and treated rudely when I refused. My daughter, who is already fearful of shots, was quietly crying. Instead of offering comfort, the nurse spoke to her harshly, told her to stop, and warned that if she moved it would hurt. This only frightened her more, and afterward the shots were painful for days. Experiences like this make children lose trust in doctors. Even worse, the vaccines were not entered properly in the state system. After the second visit, the school nurse checked twice--first finding nothing entered, then later finding the records locked. She explained only the clinic could lock or unlock them. I had to go in person just to get a printed copy. It felt like unnecessary hoops to jump through, made worse by staff who were sharp and unhelpful. The only helpful person in the office was the front receptionist--kudos to her for finally getting us the printed records. My daughter is not a paycheck or a pincushion. We will not be returning, and I would not recommend this office.

Most honest, caring dr with wonderful staff. My daughter is no longer his patient as we have a…read moredifferent medical group now but I always look him up to ensure he's still doing his great work.

Dr. Wilson and his staff truly care about their patients. They are always kind, compassionate and…read morehelpful.I have enjoyed being a patient there for many years now. I highly recommend In Your Best Interest Medical Clinic, the name fits. Sincerely, Stephanie Larsen

Dr. Wilson has been our physician for over a year. He, and his entire staff, are the epitome of…read moreexceptional medical care, efficiency and caring. It is simply not possible to find a more competent and caring physician in the Inland Empire. My husband and I especially appreciate his commitment to wellness. As the inspiration behind one of the most successful health and fitness movements in Southern California-- Ride Yourself Fit, Walk Yourself Fit and Eat Yourself Fit he personally provides the way forward for a healthy lifestyle. On a person to person level, patients will find his wife Alesandra, expert nurse practitioner Lisa, Senara or other staff share Dr. Wilson's commitment to your health, you will receive extraordinary treatment from one and all.

Great facility, Doctors are compassionate. Only complain I have is that If you get here early, they…read morewont call you in until your scheduled time. Waited for an hour just because I have arrived an hour early. During an hour wait, I dont even see any other patients going in and out. 48-mins into waiting, another patient has arrived and seen before I did. You know, I could have been seen by the Physician since there was literally no other patient when I arrived.

Went in to see a different doctor. Dr. Hanna was awesome. Explained everything so well I was left…read morespeechless. We came up with a plan that worked well for me and I appreciated her for taking that time. Front desk staff are nice and very welcoming. The place is clean and you can tell they care about their work environment. Definitely recommend picking your family physician here.

Internal andFamily medicine.Great quality care. Office experience great. My NP was very…read moreknowledgeable and helpful!! Thank you !! Would recommend and go there again.

Dr. Barker is amazing. He was able to help me when my previous doctors were not able to. He was…read morekind, thorough and caring. I absolutely recommend Paracelsus if you are struggle with your health.

I love this pediatric, great facility, great doctors, great receptionist. I really love how they…read morefind the time to actually sit and consult not just 10min visits. Highly recommend

Dr. Chai, Vanessa, and Ashley are the most amazing dream team. My parents had their new patient…read moreappointments today and could not stop raving about each and everyone of them. Dr. Chai conducted the entire appointment in Chinese, and even stayed through his lunch to get to really know them and their history. Dr. Chai really epitomizes the "family" in family practice. Thank you so much for giving us the invaluable peace of mind that our parents are in good hands!

They have the worst customer service, and an apparent inability to keep staff…read more My first PCP was "laid off" along with a buch of other doctors. Six months later I got a new PCP. Great guy. He quit Optum because of its management within 9 months. Seven months later, I got a third PCP. He stuck around for a whole year! Then without warning, he retired. Now they tell me it is a nine month wait to "get established" with a 4th PCP. 4 PCLs in 2 1/2 years! What could possibly go wrong? I fired Optim for poor performannce. Go anywhere else.

Post stroke care. My brother is covered by Optum. They have left him to decline in the months…read morefollowing his stroke. Despite many many calls for help with physical therapy and speech therapy, It took months to get help while his condition declined. He is now getting occupational therapy. Medical professionals (other than Optum) have told us that he should have been in a stroke recovery rehab center. Watching him decline, hardly able to speak is heart wrenching. Still no speech therapy! Every call comes with excuses, no help! Warning, never sign up for Optum and if you already carry it, change your coverage!!!

Dr. Greggory Jones has been my Primary Care Physician for years - over a decade and a half; as well…read moreas that of my wife, mother, and aunt. This is one of the few times in a Yelp where I am at a loss for things to say, because I have so many *good* things to say about him. Granted - no man is a superman. Even doctors have their limits as to what they can do for their patients - but what Dr. Jones IS... is patient, easygoing and insightful; as well as competent in his knowledge and advice. He even has a dry sense of humor that kind of comes out and at you out of left field at the most surprising times. What he's NEVER been in the time he's been my doctor, is pushy or over insistent on a particular test or procedure or point of view. He's always stated his hunches... his suspicions..and his medical opinions to me and my family as if we were human beings with a brain. We've never felt talked down to or patronized in any way, shape or form. Something the wife and I really like is that we've never felt rushed in his office. When either one of us, or both, are there - we are his sole focus. He's attentive and helps us to feel like we are all partners in our health care. If he doesn't know something - he's not afraid to say so, and to find out more information to discuss during a later visit - or to give a referral to another Doctor, specialist or other resource where we can find more answers. He works out of Beaver Advantage in Redlands, tucked away in a nice little residential neighborhood. The place has a cozy but friendly feel to it, and the staff is always friendly. Granted - sometimes you have to wait, but such is the lot of those of us in managed care; and besides - the office and waiting rooms are comfy. My only minor complaint is that sometimes his own staff can be a bit "bubble headed" when it comes to keeping some of the necessary forms on file (aka I've had to fill out the HIPA form to allow my wife access to my medical records probably around three times now) - but it's certainly not enough to remove s star. If you get a chance - do try to choose Dr. Jones as one of your primary care physicians - he honestly seems to care; and unfortunately, that kind of thing is becoming more and more rare these days. Oh - as an interesting side note.. He kinda has a passing resemblance to the actor.. Hugo Weaving. Whenever he walks into the room I expect him to go... "Greetings... Mr. Anderson... Its time for your exam...".

I'm going to give a 3 for bad customer service. Haven't even seen the doctor yet. Called the office…read moreand was passed around to various hold lines. Then I spoke to a nurse who said she could schedule me but I needed to register first. Was passed to the registration department and guided through that process. Then, was passed back to the scheduler who said that he isn't accepting new patients. When I asked why I needed to register as a new patient in order to find out that he isn't accepting new patients, they didn't have a good answer. Just makes me wonder how good they are at handling other administrative processes that could be more life threatening like lab results and other paperwork.