I actually only wanted to keep my Yelp account exclusively to review restaurants, but I am beyond rage that I must Yelp this bloody office. STAY THE FUCK AWAY FROM THIS PLACE is the only advice I have for you... This place is incompetent and if I had children, I would never take them here.... I would never recommend this place to any friends or relatives either. If I can give negative stars, I would.
This orthodontist is a "perfectionist", so yes. He will do anything to help you get them straight teeth at no extra cost. At first I thought that was great because he is passionate about what he does. However, this is my second visit and I think I might die coming here because he seems to have bipolar and a case of OCD that he refuses to acknowledge. He would seat my niece on the chair, then walk away to do another task, then comes back, stands up, and leaves AGAIN! I had braces when I was younger, and it was a breezy procedure; within one week, I had my brackets, pillars, and wires on. My first visit here observing my niece: it took this orthodontist 2 hours and a half to insert "spacers". They are literally tiny rubber bands! When I got spacers, it took my American orthodontist less than 5 minutes.....
Today is my second visit: I am going on a 3 hours and a half (AND STILL CURRENTLY WAITING AS I AM WRITING THIS) for this doctor to insert four brackets! Not even pillars or anything. Just brackets! And she is scheduled for pillars NEXT VISIT. I mean, he even said, "I am going to take my time. It will take until midnight if I want to." (Is that even fucken legal?! How did he get his doctorate or certificate to run such a medical service for the general public in MILPITAS?) Even after I had complained about the wait, his wife said, "quality work requires time." This is not quality work anymore, but LACK of work. There is no excuse to take this long to fit and adjust 4 damn brackets when he had the teeth moldings to prep before hand with. They aren't overly busy either! It's literally just my niece and one other patient in the entire office!
I have no idea why the hell my sister insisted on this orthodontist for her daughter (my niece) just because it was "affordable" and his recommendations would meant my niece did not need to pull out any teeth. But let me tell you right now: IT IS NOT WORTH THE PRICE. Also, as the auntie... Of course I would want to be there for my niece all the way because she is scared and nervous. I feel so bad for my niece!
This place is operated by a married couple: wife is the receptionist and husband is the doctor. They only have one assistant. And also, their hours of operation is only Sunday's, Tuesday's, and Thursday's so there is no flexibility in scheduling appointments.
Furthermore, I have gotten nothing but a bunch of tangents from them and up-selling. The doctor is always pushing me to get "chin" surgery because my teeth is a bit "flared" since I didn't wore retainers as instructed back when I had braces. He threatened me and said "nothing would be able to help me." And that the only solution for me was if I gave him $25,000 for the surgery, he would probably fix it for me. Little did he know, i have consulted at least 5-7 different dentists AND orthodontists and they all agreed Invisalign would fix my problem. This place is not only unorganized, dysfunctional, BUT A HUGE SCAM.
I still can't believe that my niece is tied down to this place for the next 3 years. Lord, be my saviour. read more