Great trip but the Nexus tour guides made the difference ! From Tom and Belinda Our Nexus Holiday trip to China was fantastic. Being American born Chinese, this was an important trip for us to visit the country our parents were born and raised in before they came to the USA. Our hotel accommodations and the tours were all first rate. I only wish we could have stayed longer. This review is mainly about our tour guides in Beijing, Shanghai and Xi'an. They made our first trip to China more than just a standard sight-seeing tour of facts and buildings. They made it like being shown around by a friend who shared about their life and family experiences and the history of the country they grew up in. Beijing Mary, our Beijing guide, greeted us at our hotel, she handled everything perfectly for us on our check-in. We felt comfortable that she had everything under control, like a school teacher with her new classroom she organized and created a structure for our group to follow. On the bus she shared so much information about what we we're seeing and going to see on our tour of Beijing that the destination rides always moved quickly. She also shared about her world growing up in China and about her family life. Mary always made sure we stayed on schedule. She was what you would want every young person to be like - alive, energetic, funny, responsible,hard working and cool. 5 stars for Mary. Shanghai Arriving in Shanghai Helen took over. She was very clear, concise and efficient but seemed to instinctively know that our group of 45 people was starting flow with the pace of things and that she could keep things going with flexibility. Helen went out of her way to make sure things got taken care of. She purchased suitcases for a person in our group who had purchases that would not fit into her check-in luggage. Like Mary, Helen shared with us her life story and as a newlywed showed some of us photographs of her wedding. She represents a young Chinese person who is mature growing person; cares about others first; the quality in what she does; treating all of us as if we were her family and friends. When we were at the airport to fly to Xi'an the ticket counter told us that our flight was not scheduled until the following day. We immediately called Helen and she went right to work to correct the mistake made by their booking dept. She sincerely apologized for the mistake and after going back and forth several times with the airlines people, she eventually got us a new flight that would keep us on schedule to arrive in Xi'an on time for our tour. 5 stars for Helen. We also wanted to add in Christina, who was our local guide assisting Helen in Wuxi, she is a very intelligent scholarly type person with a content and peaceful personality that could be found in her happy soft voice. She treated us to a traditional Chinese folk song that she sang beautifully like a professional singer. Her knowledge Wuxi and its beautiful greenery was great. 5 stars for Christina. Xi'an We extended our tour by going to Xi'an and when we arrived we were greeted by Kai, our Xi'an guide. Since we were the only ones to extend our China trip to Xi'an, Kai would be our personal tour guide. Kai spoke English very clearly and fluently with a soft assuring voice reminding me of a Chinese scholar. He was very informative wherever we went. We asked him to bring us to where we could see the local shops and try the local street food, it was great. Since we had direct access and interaction with Kai in Xi'an he became like a real friend who shared his wisdom about his beliefs, family and life experiences. He is the compilation of the many good traits of all our guides. He made our China trip complete and worth the extra cost to see the Terracotta Soldiers (which was amazing and we highly recommend the extra cost and time). 5 stars for Kai We have told all our friends in the USA about how wonderful our Nexus Holidays China Discovery Trip was and we will definitely recommend it to them. We look forward to returning to China someday on another Nexus tour. Date of experience: April 2019 read more

We had an absolutely amazing time on our trip. Nexus made everything so easy from the beginning to the end. They made all the arrangements (including getting our VISA's before we left) to our last flight home. We were met at the airport in Beijing as we left our flight from LA and we were escorted to the bus that took us to our first hotel. After a good night's sleep and an enormous buffet breakfast our guide, Jenifer, met us and we were off for the first day's adventure. Jenifer let us know every step of the way what was happening and where we were going, as did all our guides. All of our guides were very friendly, knowledgeable and very helpful along with speaking very good English. The hotels were wonderful and all were 4 stars just like they said. The breakfast buffets were enormous with more food then you could possibly eat and thanks to Jennifer our guide she was able to help me with my gluten free diet so that I was able to have food that I was able eat. The sites that they include in the tour were all the sites we wanted to see and more. Their guides were very knowledgeable and were able to explain all about the sites and answer all our questions. Our buses were clean and comfortable and the drivers were friendly and capable. My husband bought a tailor made suit and it was delivered to our hotel very late at night the night before we flew to Xi'an but because we had to be up early and leave for our flight we forgot to get suit from the concierge and it wasn't until after we arrived in Xi'an that we remembered it. Our Xi'an guide (I don't remember her name) contacted Leo our guide from Shanghai, and he went out of his way and was able to get the suit and have it sent to our new hotel. This shows how their guides go out of their way the help the people on the tours! We had a wonderful vacation and would highly recommend Nexus if you want to go to China and have an awesome experience. Debbie Becker read more

When we booked this tour we had some apprehensions about it, since this was the first time we had ever taken a tour like this. However, all our apprehensions quickly went away as this trip with Nexus Holiday turned out to be fantastic. Our guide Fei made this an experience we will never forget. The entire trip was packed with things to do and well organized. They managed our itinerary so well that it made it possible for us to see so much of China. My husband and I took the 15 day Epic tour in the middle of March (the weather was perfect!). Nexus Holiday provided us with a main guide (Fei) for the entire trip and additional guides for each individual city we went. The guides were funny and really knowledgeable. All flights, hotels, busses and food were all included and booked for us. My favorite part of the trip was the five day cruise down the Yangtze River, it gave us the perfect amount of down time since the beginning of the trip was quite busy. The only downside was that the food could have been better and I would have enjoyed more time to shop in some areas. Otherwise, this trip was absolutely amazing, especially for the price! When speaking with other tour guests, many had been to China before and said this was the best experience they have had coming to China with a tour group. This adventure would definitely make me want to go on another tour again!!! read more

We took the China Wonders Tour in March. We were a little apprehensive at first, not only because of the low cost but because we weren't sure what to expect . The cost is low because you make stops along the way to sponsors but they were enjoyable and informative and there was no pressure at any time to purchase anything. Everything was planned for us from the expediting of our visas to all the flights and the check ins at the hotels. They couldn't had made it any easier ! The tour guides were all very knowledgeable and helpful. We knew exactly what we would be doing and when. They told stories, sang for us , and entertained us along the way . The hotels were all very nice with all the amenities, good locations and a full spread of breakfast every morning. We received at least one lunch or dinner everyday. There was a never a time that we felt hungry . The sites were amazing and we felt very fortunate to experience these with no stress .The weather was cool and sometimes rainy but didn't ruin our experience . We totally recommend Nexus Holidays and the China Wonders tour. You get to see a lot in a short amount of time . It totally exceeded our expectations ! read more

We went on a 10 day trip to China in March and what a wonderful experience. It was such a special deal we really didn't know what to expect but we were extremely pleased with everything. The guides were very knowledgeable and easy to understand. The flight was comfortable and at the airport we were able to choose our seats, the hotel accommodations were top notch. I was a little leary of the two day stay at Howard Johnson's but it was like a fabulous Las Vegas hotel. The shows were amazing, we took every excursion offered. The last show "Acrobatic show" was a disappointment to me but everything else was so worth it. Yes, there are required shopping stops but with some will power you can walk away, I didn't fare so well with this, ha. The only other recommendation I would make is at the silk factory take the time to convert the prices because it is pretty high pressure and before you know it you've spent more than you would have thought. Overall I'd highly recommend this trip and this company, my tour representative was very helpful and responsive. read more

My wife and I went on the China Wonders tour from 3/8 - 3/19. The trip was well worth the fee. Flights to and within China were efficient and comfortable. Coach travel in was comfortable and well organized . The tour guides were all very knowledgeable , friendly, and spoke English well. Hotel accommodations were four star or better. The selected sites were interesting and educational. Minor negatives were: Breakfast buffets were great with a wide assortment of foods. The group (budget) lunches were similar and monotonous. I would recommend venturing out for a better dining experience. The tour was very regulated with little time to explore on your own. If you opted out of an evening paid event you might be left to get back to the hotel on your own. There was considerable pressure to purchase items at the required merchandise stop, however, you were under no obligation to buy. All in all it was a great trip and well worth the cost. I recommend it. The low cost may reflect a subsidy by the Chinese government to boost trade. read more

My name is T Chaudhry, We just returned from a 12 day China wonders trip. We were worried first since we did not had any reference about Nexus Holidays, but our experience was as good as any other 5 star travel agencies. I had been to over 10 vacations in Europe & Asia this was the best ever for the price. Every thing went smoothly & well managed. Guides were well informed in history, local coulter & foods & helped in check ins for local flights. Additional local guides were added in some cities like Wuxi and Suzhou, accommodations were all 5 stars, for example in Suzhou we stayed in a hotel were some head of States stayed during G20 summit. Choice of optional tours were excellent also some flexibility was given to see some additional tours like a visit to panda house in Bejing. Only thing I hope we had little more time for shopping I will definitely recommend Nexus to my friends it is well worth of money. read more

Took the 17 day China trip the last half of May. We did all of the top attractions and had a wonderful time. Nexus had a main guide for the entire trip and an additional guide in each city. The guides were all excellent, especially our main guide , Billy. Hotels were very good as were the tour buses, bullet trains and flights within China. On the negative side, the food was mostly subpar and very similar for lunch and dinner. Hotels were outside of town but then we bussed through town to get to attractions. China is a huge country so lots of travel time is expected but some 'bus time' could have been avoided. Shopping time was explained before the trip and there was no pressure put on to buy anything. Overall this was a great trip for a fantastic price. If you read the info on the company website, you won't have any surprises. On this trip we got everything we were promised and expected. read more

A friend and I took a trip with Nexus Holidays in October. I had been to China before, and I have to say that Nexus did superior job in every way imaginable. From beginning to end, Customer Service was extraordinarily helpful. Anytime I tried to call, or email, the response was almost instantaneous. How could you ask for anything better than to have all of your concerns addressed immediately? Upon arriving in China after a very comfortable flight, we were met by English-speaking guides who were knowledgeable, friendly, and always more than willing to take a slight detour to accommodate our groups requests. They even went so far as to find me a particular morning street food that I had read about. The great wall of China, the state factories visits, the Bund in Shanghai, all were extraordinary. I cannot recommend them highly enough. Take this trip. You will not be sorry. read more

We did the China delicious tour in November. I was a bit unsure of Nexus at first because we did not receive our documentation until a week before our trip but the itinerary given was accurate and went as scheduled. We did everything in the itinerary and the food and hotels were great. I feel the hotels were amazing but very far from the city center so commuting time was a bit more trying to get to the hotel from the city. The food was very delicious and very clean restaurants. The places we went to for shopping were very informative and had beautiful and good quality things but I feel a bit overpriced. In general the tour was well organized and everything promised was delivered. I would travel again with them since price is low and the tours are great. read more

I went on a 10 Day China tour (Beijing, Suzhou, Wuxi, Hangzhou, Shanghai) trip with Nexus Holidays. It was super-cheap, but the hotels we stayed at were surprisingly decent - though far from city center. The breakfasts at the hotels were good, but the lunches/dinners that came with the trip were just so-so. I was not very pleased with the tour guide (Jean) in Beijing. Although experienced, she showed lack of leadership to control the group of westerners. We constantly had to wait for others to assemble. Our guide, Billy, in the 2nd half of the trip (Suzhou, Wuxi, Hangzhou, Shanghai) was *much* better. The folks at the El Monte Nexus Holidays group is very responsive and helpful. read more

Nexus Holidays is a first-rate organization from preparing for a trip to coming home.. Last fall I enjoyed 12 days in China with my son. The Great Wall, the Forbidden City, and the Summer Palace are not to be missed. I had no idea lotus plants are so huge! The food was plentiful and delicious. The tour guides we're educational and fun. I recommend adding every possible side trip offered. The dancing, the productions and the costumes were spellbinding. We spent an extra day enjoying Shanghai Disney, And the Chinese people love Americans! (Or maybe just it was just me) Dolores Hayes, Arizona read more

I really enjoyed the 10 day China vacation. The tour guides, the hotels, the drivers, and all of the sights that we visited were fabulous. My impression of China also changed as I did not expect to visit so many charming places, like the hutongs in Beijing, the many canals, complete with gondola rides, and wonderful people everywhere we went. My only complaint is that we did not get a direct flight from Los Angeles to Beijing and back from Shanghai. Instead we were routed through Seattle. But everything else was great and the value was unbeatable. read more

We went china group tour by nexus holiday.one problem was didn't get plane ticket 2weeks before travel. we were very uncomfortable until we are gaining china or not. No detail information was given from travel guide .o had to call several times for plane ticket and pushed to agent then finally got ticket. Tried to up grade seat but no seats were available due to delay booking Other wise from china trip experience was excellent and every hotel was 5 star also excellent breakfast at the every hotel I highly recommend this company read more

We went in November on the 10 day tour, I think the last tour of the season. We had a small group of only 13. Beijing was wonderful, I recommend the add on tours. West Lake was spectacular with fall foliage and the tea plantation in Hangzhou was interesting. My husband and I added on the Terra Cotta soldiers in Xi'an. Overall, I was very impressed with the accommodations, food, itinerary and guides. Too much shopping for me but there was always someone who was interested. We purchased via Travelzoo, it was a bargain! read more

We had a great trip traveling to China in April 2019. We were a bit concerned that this trip was so inexpensive. We definitely had nothing to worry about. The guides go out of their way to ensure we get the most out of our daily adventures with their knowledge and willingness to answer tons of questions. Judy was our tour guide in Shanghai and she was awesome. The hotels were excellent, nice and clean. We really enjoyed this trip and are already looking into going to Thailand with Nexus the bestest!!!! read more

Our experience with Nexus was excellent. Our travel agent Edgar Gutierrez was very informative and always got back to us with any questions or concerns we had. I will definitely hope to have the opportunity again to book another trip with Nexus. We are very excited about our trip to China & the wonderful value. I checked out all the hotel we are staying and they all 5 stars hotels & beautiful. We will definitely recommend Nexus Holiday for your travel plans. This is a five star rating. read more

My sister and l took the tour last Oct.30-Nov 8, 2018. The BEST Asian tour ever! The price was right, the Tour was magnificent and the hotels were 4-5 stars...Superb!!! I am planning to take another tour with my husband. I've always recommended NEXUS TRAVELS to my family and friends. Ps...be sure to take the Huangpu River cruise...the Best in the tour! Its extra pay, but oh so worth it. Would l recommend Nexus Tour? YES.....101%!!! read more

Went on 10 day China trip last spring. Hotels were top of the line. Got to see great representation of small slice of China. Didn't love all the shopping trips required and it was months after I got home before I could eat another noodle! Guides were great. Nothing was better than the price. Be prepared to spend lots of time in bus, because traffic is insane. Good way to experience China for the first time. read more