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Schaumburg, IL

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Nexus Auto Transport

2.6 (537 reviews)

Services - Nexus Auto Transport

Drive-away vehicle shipping

Enclosed vehicle shipping

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The image taken of my dash at the time of delivery here in Milwaukee showing a collision was detected.
Troy B.

I hired this company to ship my Mercedes from Rancho Mirage, CA to Milwaukee, WI in early March of this year, 2026. When the vehicle arrived, it had been already driven off the trailer and was left running. When I stepped into the vehicle to move it, the dash displayed an image that a collision had been detected. This was in mid-March of this year, prior to A/C season. I made a claim with Nexus and was told someone would be back in touch with me about the 'collision.' No one ever reached back out to me. Skip forward to a month ago when I wanted to use my air conditioning, it only blew warm air. When I took it to the dealership, I was told that the condensor had been damaged/punctured and needed replacing. I am now the proud owner of a new A/C condensor along with a refill of my freon. Luckily I found a reputable mechanic who replaced the condensor for less than the $4800 that the dealership quoted me. Bottom Line: If you're looking for a comany who will care for your vehicle and who cares enough about their customers to call you back about a claim, look elsewhere. Do not hire Nexus.

My Jeep on the Truck

Nexus was a very professional company to work with. They communicated every part of the transportation and gave to the minute updates.

Called Nexus last minute because other transport company tried to increase price last minute, and they picked up the vehicle within 48 hours and actually beat us to our cross country destination. Communication with driver for delivery logistics was fair and flexible. Great experience.

Fiat 500X being unloaded at my home.
Stacey L.

What a fantastic company to deal with. Great communication from day one. I always knew what stage we were in. Then I received a text saying he'd be here in two hours and in the blizzard he showed up 10 minutes early. High recommend. Great company and great employees!

They were supposed to pick up the car on Thursday.

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10 months ago

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7 months ago

Highly recommend. Helped me at a bad time in life. No problems, fair price, and great communication.

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6 months ago

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4 months ago

The whole process was very professional and trustworthy. I love the service they provided. I will surely use them again.

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Nexus Auto Transport Reviews in Other Languages

Ask the Community - Nexus Auto Transport

My husband Is trying to get a firm date about a car pickup. No-One will answer the phone at the Chicago office. Does anyone have any suggestions?

Call for Matt his number is 224-585-3982. He is most likely on the phone with another client because I just got off the phone with him 20 mins ago. Also if anything send a text. He responds quickly. Tell him I sent you lol

View All 2 Questions

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Montway Auto Transport - Car

Montway Auto Transport

(2.3k reviews)

Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

Our experience with Montway Auto Transport was extremely disappointing. We paid $3,229 for enclosed…read moretransport of a 2024 Porsche 911 from East Hampton, NY to Beverly Hills, CA, with an estimated 7-9-day delivery. Instead, Montway arrived with an open trailer without disclosing this beforehand, transported the vehicle to New Jersey, and left it at a facility for 8 days!!!--something we were also never told would happen. Communication throughout the process was astonishingly terrible given their reviews online. We later learned from the supervisor Lily that the original carrier had missed the pickup, yet Montway never notified us. I repeatedly requested updates and calls from supervisors that never came. The supervisor Lily ultimately acknowledged that mistakes had been made and that we had been misled regarding both the transportation arrangements and delivery timeframe. She also acknowledged that she was going to do everything in her power to assist in a refund, but the vehicle would need to be delivered first; which made zero sense. The vehicle was finally delivered on September 14, nearly three weeks after booking. After delivery, Lily with Montway told us she was working on a 50% refund, despite everything that occurred. They ultimately did not issue even that refund; their offer $100 credit..... and we declined. Lily said, it was the best they could do... The best thing THEY could have done was do the right thing considering the mistake after mistake after mistake they made. Between the undisclosed open transport and storage, significant delays, lack of communication, misleading information, and failure to honor even their proposed partial refund, this was a horrible and unacceptable experience. I would not trust Montway with a high-value vehicle EVER again.

Nexus Auto Transport - vehicleshipping - Updated October 2026

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