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Nextlink Internet

1.7 (180 reviews)
Closed 7:00 am - 11:00 pm
Updated 1 month ago

Services - Nextlink Internet

Internet service providers

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3 years ago

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3 years ago

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1 year ago

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2 years ago

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3 years ago

Great install, very professional. Answered all the questions I had. I would definitely recommend them.

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2 years ago

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5 years ago

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Emily C.

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2 years ago

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3 years ago

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4 years ago

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8 years ago

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4 years ago

Totally unreliable and often slow internet. We "upgraded" to Nextlink and the only upgrade was the price.

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Emily C.

Helpful 2
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2 years ago

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4 years ago

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3 years ago

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8 years ago

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3 years ago

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3 years ago

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4 years ago

I could not have asked for better service. He went over everything with me and did more than was expected. James as great!

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3 years ago

NOT GOOD. TERRIBLE! The nice people will tell you they are working on it for 6 months and never fix it. Don't waste your time and money.

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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Emily C.

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4 years ago

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Emily C.

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3 years ago

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5 years ago

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Emily C.

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5 years ago

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Emily C.

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7 years ago

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5 years ago

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4 years ago

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3 years ago

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Page 2 of 5

Ask the Community - Nextlink Internet

Review Highlights - Nextlink Internet

Had a router go out and Keoni Cano came out and had us back going in a respectfull amount of time.

Mentioned in 2 reviews

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Kelstar Companies

Kelstar Companies

(1 review)

They were awesome. We had really bad luck in the past with another provider at our old house and…read morethis company put us at complete ease. They took the time to really learn about what we wanted to accomplish with our internet service and TV needs. They gave us options and no pressure through the entire process. When they completed the install we couldn't even tell they had been in our house for a couple of hours and everything looked like what you would expect from a professional. We definitely will use them again and refer them to our our friends and family.

From the owner: Kelstar takes great pride in our ability to consistently earn the highest marks of satisfaction on…read morecompletion of work provided. With infrastructure, manpower, and top-notch leadership, Kelstar can take on even the most challenging of tasks for any provider. We help connect you to the latest in technology to provide solutions for your future, whether you are looking for Satellite TV, Cable, Internet and Security Home Automations Products. We represent brands like DIRECTV, Viasat, Vivint, HughesNet & also provide Business Class Phone solutions. As a leading smart home technology provider, vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions. Our team is trained to install, service and maintain this state-of-the-art I.O.T. technology--helping you to create a more conscious and thoughtful home with a nest PRO. Call us today!

Charter Communications

Charter Communications

(55 reviews)

Wedgwood

A lot of people on here write about their Charter internet experience outside the context of this…read morestore which to me is useless. If I'm checking out Charter on Yelp, I already have a good idea of what my internet connection and installation process will be like. (It was fine by the way.) No, what I need to know is what to expect when I have to come down here to either return or exchange equipment. First off, you pick a number and then they'll call it out when its your turn. The problem though is that not all people follow this system. For example, I had some Latino people walk in when I was waiting in line. They then proceeded to the next available employee. I understand if English is not your first language, but that doesn't give you a free pass to cut in line. After that though, the experience with the people at the desk was fine.

This place is a nightmare. There is clearly a leadership problem. It should not take 2 trips, 45…read moreminutes of waiting, and several calls to simply return equipment. There's just no excuse for it. I'm not sure if it's resourcing, poor workflows, or disengaged staff, but it shouldn't be this hard. We'd been customers of Charter for many years and were tired of paying the "loyalty tax" for subpar internet at premium pricing. Our experience with Charter was fine up to that point, but after the hassle of returning this equipment, I don't see us returning to Charter. What a disappointment.

Nextlink Internet - isps - Updated May 2026

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