I went into the store trying to get a Sprint iphone moved to my Verizon account. Tavo and…read moreespecially Zekiel were very friendly and super helpful. It wasn't even their problem, and they completely went the extra mile to resolve it. Good job guys. +1 satisfied customer!

Just wanted to send a shout out to the Weatherford AT&T store. I have continually tried calling…read moreyour store since Monday.. No answer! We changed from Verizon a couple of months back to try to get away from the exact thing I am now dealing with at AT&T. Don't get me started on the debacle that entailed. Guess the jokes on me! Thanks for nothing.

Worst customer service ever for an already unnecessarily long and painful service. The only thing…read moreworse is buying a car. Here's some quotes during the experience after they locked their don't lock safe. Waiting ten 10 minutes. Entered the code wrong. Then had to wait another 10 minutes. "I mean it's fine. It's just ten more minutes." -one employee "I don't know what the rep assigned to you is doing. You know you can go to another location." -Leon the Manager Also didn't know his staff enough to know the missing rep who is the only one not on the floor. Hid in the back afterwards pretending to be on a call so I couldn't get his bosses email. PICKING UP AN ONLINE ORDER TOOK ALMOST AN HOUR.

They are awesome and great at communication and quick repairs! We have brought in a couple phones,…read moreiPads and recently my son's PS5 (HDMI broken port). Quick fixes and even have warranty for their work. Thank ya'll!

Fantastic service, repair, price and speed. Rob and the crew…read morefixed my damaged camera module in less than a couple of hours. Great people, very quick and knowledgeable. Awesome job.

My son used this location to repair a laptop keyboard and was very pleased…read more But I took my tower computer in for repair but they told me they were not familiar with PC repair. They did what they could, but they could not help me. I would recommend these people for other repairs because they told me that they were not that strong with PCs. But they tried hard for me.

Great service and fast I have no complaint here I 100% recommend. My son tablet screen was cracked…read morewhen I took it in and they came out looking new.

I cannot even speak to customer service at the Weatherford, TX Best Buy…read more The phone number (shown on their website), sends me to a call center (representative from out of the States), who says that the Weatherford Best Buy's phone has not worked since last year! Not a good sign if the company that handles cell phones can't fix their own problem!!

If you need someone to talk to because you're lonely pull up to this Best Buy; was in the store for…read moremaybe 20 minutes and was asked by 6 employees if I needed help finding anything. There is a bone bare selection of items here and I felt profiled due to the constant forced interactions. The lady with gray hair in a ponytail with glasses did not even present herself in a genuinely nice manner. Felt like it was a burden we were in the store during operating hours. If want to be watched and abruptly distracted constantly pull up to this location.

My representative Makayla she did good, however she was having problems, and the 6 guys that were…read morethere did not offer help when she ASKED if they could help her. I did not catch any of the gentlemans names because like I said none of them came to help. As she continued working and trying her very best and was still having problems, I asked one of the male worker if they could help her, he did not come to help her, he sat there eating m&ms instead of getting up to help. Makayla kept trying and I was watching her tablet because she was showing me the phone situation and her tablet kept glitching and going blank and clicking random buttons, so she asked the male worker behind me and she was showing him and telling him what happened and he told her that she was doing it wrong and saying how she didn't know how to work the tablet properly as if it wasn't glitching... I seen the tablet glitching and going blank and I think it was be very rude of the male worker to talk down on her and saying she did wrong when she was doing everything she can when the tablet was messing up. Instead of helping her, and talking down on her he just gave her a number to call and told her to call the number so they could help her. She even asked a few other coworkers to help and the white male in glasses with blonde/dirty blonde hair kept looking in her direction when she asked and did not get up to help, just looked back at his phone, he continued to make eye contact with us and continued to sit around and gossip with other workers. I'm extremely upset how they treated her while I was in the store and it definitely affected how my service was with the Verizon store. I'm upset, and disappointed. The males ignored her and my request when I kindly asked if they could help her. Makayla was excellent and was doing her best regardless the situation, but I'm not happy with the service I received from the store from the male workers. I was there for 5 hours, while the male workers gossiped and talked badly about other coworkers while I was in the store. If they cannot work as a team and quit being rude to the female worker then everything would be better. The male workers have a lot to learn, egos are way too high talking about the gym.

I haven't done a yelp review in FOREVER but If I can get one person to avoid this clown show and…read moredrive to Bryant Irvin......IE a corporate store or just order your phones online directly through Verizon then it's worth it. First of all they charge a $35 activation charge per device ON TOP of the $35 Verizon will charge you on your next bill. If you go to corporate store like the one on Bryant Irvin at least you will avoid this. Verizon was nice enough to credit me the activation charges they were going to charge me. I told the Morgan who is allegedly the manager that I really didn't care about the phones I just wanted one that would be totally free, he assured me that the iPhone Pro 16s would be totally free so I was like "ok cool." It wasn't until the first bill that I noticed that the device credit did not cover the whole monthly payment on the new phones. After chatting with Verizon through their app I found out that I had to upgrade my plan to get the full device credit which was literally +$20 per line. Luckily it was within the 30 day window and I could return one of the phones and disconnect the line. I added a new line through Verizon online and was able to get a 16pro with my existing plan AND a $300 giftcard. I am going to keep one of the iPhone pros originally sold to me by these clowns as my wife doesn't want to charge her phone number. Buyer beware .....deal with Verizon directly online or at a corporate store like Bryant Irvin.

Love, love, love this store and its staff. So helpful and patient. They made transferring our…read moremultiple lines actually fun! Lots of laughs and so knowledgable about the phones and services. If this is any representation of the kind of service we can expect from T-Mobile, I'm kicking myself for not switching back sooner. I was a T-Mobile customer for 15 years, then joined my husband's plan with another carrier for about 5 years. T-Mobile was great 5 years ago, and it seems to have only gotten better. So happy to be back!

On Thursday, March 20, 2025, at around 7:00 PM, I took my 17-year-old daughter to this T-Mobile…read morelocation due to issues with her iPhone. Upon entering, there were two employees assisting customers, but neither greeted us or even acknowledged our presence. We sat down and waited patiently, assuming we would be helped soon. Over the next 45 minutes, not once did either employee say, "We'll be with you as soon as possible," or offer any kind of acknowledgment--not to us or to the three other customers who walked in after us. Instead, we all just sat there, ignored. The two employees were working with the same two customers for over an hour, and eventually, all three of the other waiting customers left due to frustration. After nearly an hour of waiting with zero communication, I told my daughter we were leaving and would go to the other T-Mobile down the street (1950 S Main St, Weatherford, TX 76086), which is not owned or operated by MobileOne. Before leaving, I approached the employee who seemed to be in charge--since the other employee kept asking him for help. He was a white male wearing a black durag. I politely asked for his name and the name of the other employee. Instead of answering, he defensively responded, "Why do you need to know my name?" He then refused to provide either of their names, stating that he wasn't required to. I then took a picture of him and it is attached. I calmly explained that customer service matters, and simply acknowledging customers when they walk in goes a long way. As I walked out, he weakly muttered, "Sorry." We then went to the T-Mobile at 1950 S Main St, where we were greeted immediately by Rudy and Alicia. They were both very professional, and within five minutes, they fixed my daughter's iPhone. When I told them about the poor experience at the other location, they were shocked at the lack of customer service and professionalism. If you need any T-Mobile services, avoid the MobileOne-owned store at 1314 S Main St and go to the T-Mobile at 1950 S Main St instead. Their customer service is outstanding, and they actually care about their customers. I will never return to the MobileOne T-Mobile location, and I highly recommend others take their business elsewhere.

If you are considering this location for the purchase of your next car or truck battery you might…read morejust as well take a baseball bat to head as you will soon discover that is the treatment soon to be realized from this location and its employees when dealing with any warranty claims. Me and my wife had one of the WORST experiences today when dealing with what we now believe is a faulty battery. The back story is a month prior we stopped at Batteries Plus with a concern that when starting the truck 1st thing in the morning there seemed to be a pretty strong draw down when starting the truck, so much the concern that we live about an hour from that location. The person (we believe to be the manager of the store) tested the battery. When testing the battery, he did notice that it appeared to have about 70% life left but in his opinion not enough to take any further action but for us to keep an eye on it. He did further elaborate that if the problem continued to come back, he would make it right and replace the battery. Yesterday the truck nearly failed to start and remember what the guy from Batteries Plus said last month, we felt today was a good day to finally resolve the issue with the battery after all the battery has a 4 year warranty that we were 18 months in on. Today when we stopped in it was like a scene out of Dr. Jekyll and Mr. Hyde. Obviously, the person who we spoke with last month wasn't there but what was in place was two of the MOST unprofessional absolutely worst employees to encounter. At one point both me and my wife began filming the encounter with the intent to protect ourselves and to hold as evidence to in the matter of how poorly Batteries Plus of Weatherford performed. We have now decided not to hassle with this 3rd rate company anymore and buy a new battery from a company that knows how to take care of their customers. It is pretty clear Batteries Plus does not honor their warranty and you're only wasting your time if you deal with this location.

Lots of negative reviews, I had a good experience here. Was struggling to find a replacement…read morebattery for an off brand (Coleman) UTV. These units are actually made in China and it came with a chinese manufactured battery. Struck out at Tractor Supply, Walmart , Autozone and O'Reily. They guy working in the store was very helpful and they had exactly what I needed. Dropped it in the unit and it is working great

I went to Dino's phone repair, in Granbury, Tx., to find out why I could not charge my phone. the…read morestore was very clean & organized & the people were more than helpful. they said it would take about 15 or 20 minutes & it did. I couldn't be happier with their service & not only will I use them again but I will tell others about them Jeff

Cassidy was great help to us and so friendly. We really appreciate her working on my phone to…read morerepair it. Highly recommend this place to anyone.