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Cincinnati, OH

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NextCar

3.0 (4 reviews)
Open • 10:00 am - 5:00 pm

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Budget Rent A Car - Dirty carpet

Budget Rent A Car

1.1(27 reviews)
1.3 mi

We rented a 12 passenger van a month in advance and prepaid for the rental. We were set to pick up…read morethe van on Saturday 6/23 at the Loveland, Ohio location. On the way to pick up an agent from Loveland called to inform us that the airport never sent them a van and then gave us customer services number so that WE could call and figure something out. Personally, I feel like the agent at the store should have figured something out instead of putting it all on us. We called CS and started to explain our issue and the call disconnected. We called again, the agent told us that Montgomery had a van we could pick up. We decided to call Montgomery before driving and she informed us that she did not have a van and the call ended. We tried to reach customer service again and again the call disconnected while we were explaining the issue. While my husband was on the phone with customer service I received a call from Montgomery stating that Eastgate has a van that we could pick up and we could head that way now. Upon arrival they tried to tell us that the van would cost $200 more than we had already paid due to tax differences at the different locations. We refused to pay anymore than we had already paid since this was not an issue that we caused and we were inconvenienced by the whole thing. In the end we got the van we needed but the headache of the whole thing was not worth when they had a months notice that the van was needed. I do want to give kudos to the woman at the Montgomery location who actually helped to solve the issue even though she was not involved at all.

Poor organization one person at the counter for more than 15…read morepeople! Can only be better

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Budget Rent A Car - Dirty console

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Dirty console

Mike Albert Rental - https://www.mikealbert.com/fleet-insider/blog/get-gas-fleet-managed-fuel-program/

Mike Albert Rental

2.9(7 reviews)
4.2 mi

We found out we needed a last minute van rental for our vacation a week out. I was excited to find…read moreMike Albert's price to be similar to a national company who we were not excited to rent from again based on a previous experience. The van we rented was about a year old, in excellent shape. It was a Toyota Sienna, and even came with the 8th seat if we needed it. The customer service was excellent. They let us pick it up the night before so we could start packing the car. We were not pressured to get all the extra insurance coverage. The car itself met our needs very well and it was awesome to rent from a local company that we felt comfortable with. My husband has used Mike Albert for his company needs as well, and they have been great to work with in those transactions also. I highly recommend Mike Albert, and we will definitely return if we have any future local rental needs!

Scheduled a car for my vacation. When I picked it up it said it needed an oil change. I drove to…read moreFlorida and back needing an oil change. I thought rental places kept track of their miles and maintenance. A friend of mine Scheduled a suv for their vaction. Went to pick it up to find they rented out the suv he had Scheduled. He took his business elsewhere. And last but not least. I have heard the new management of the company is laying off people and saying they are getting rid of their position when in reality they are putting the work load on other people that was not hired for that position without any incentive. Sound like the company is going down hill fast all do to greed . Not a company I would want to work for or give my business to. I will definitely be steering clear of this place and letting others know. Such a shame to see a local company go down hill due to greed

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Mike Albert Rental - Big shout-out to Habitat for Humanity for coming out to pick up our donated office furniture. Thank you for all you do for our community!

Big shout-out to Habitat for Humanity for coming out to pick up our donated office furniture. Thank you for all you do for our community!

Mike Albert Rental - A little tacky Christmas decor surprise for the boss's office while he is working offsite? Game. On.  #HolidayGoals  #NoMoreBaHumbug

A little tacky Christmas decor surprise for the boss's office while he is working offsite? Game. On. #HolidayGoals #NoMoreBaHumbug

Mike Albert Rental - Speakeasies to the Prison Yard to The Old West...Mike Albert's Outlaw-themed Halloween contest didn't disappoint!

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Speakeasies to the Prison Yard to The Old West...Mike Albert's Outlaw-themed Halloween contest didn't disappoint!

NextCar - carrental - Updated November 2026

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