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    Aclipse Campervans

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    4 years ago

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    Hertz Rent A Car - We all have a journey...

    Hertz Rent A Car

    1.3(15 reviews)
    1.3 miWinton Place

    I do not like nor do I trust this company after my recent experience. I was in a car accident. To…read moreget the insurance paid rental I called hertz and they said it was set up and would be delivered the next morning. I'm in pain and hassle is hassle but in pain hassle is nearly unbearable. Anyway- he lied.. then I get a call 20 minutes later from some guy that says, "so you need a car next week?" WHATTTT so the last guy lied and passed me off and didn't even give correct information? WOW The erlanger store manager.. was awful and I submitted a request for the calls to be listened to and understandably I get to know nothing that come from it.. AWESOME SERVICE! So I finally get my insuarNce agent involved and they get me a car that I uber to and as I leave the parking lot the oil needs to be changed light popped on and the gas was empty and tire pressure low.... AS I LEFT THE PARKING LOT In any event, I'm only driving to the dr for appts so I'm not going far but today or tomorrow I have to deal with their incompetence and switch out cars.. costing me more Uber and I filled tha gas tank.. WTH. It was an empty tank to start. So now I'm out 30$ because THEY are horrible!!!

    Hertz gets zero stars! A friend drove me out to their Loveland, Ohio office to pickup a car…read morereserved for 1pm pickup. I was30 minutes early. The guy at the counter seemed to have a stick stick up his yak. He was rude and angry for no apparent reason and they didn't have The car I reserved. We drove 20 miles for this! Finally, someone returned a Tesla. Anxious to get on the road, I took it. It had 19% charge on the battery and the closet charging station was about 10 miles away! I don't want to bore you with a long, drawn out story. My overall experience was a nightmare! I'm very unhappy and will never rent from them again!

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    NextCar

    NextCar

    3.0(4 reviews)
    2.2 mi

    Very happy with NextCar. I have been renting cars from them for 4-5 years and have had nice rides…read moreat reasonable prices each rental. They have upgraded me multiple times at no additional charge as well. Two thumbs up!!

    ****I WAS NOT PAID TO DO THIS REVIEW**** I've been renting…read morefrom NextCar for almost a year now and they have been nothing but friendly, accommodating, and the rentals are super affordable. I have had zero problems since I began renting and they have gone above and beyond for me every time there was an issue. Not to be rude, but I think the negative reviews are generally due to customers not reading the policies correctly, maybe not being truthful about damages, and/or poorly communicating with staff. They have been amazing to/for me and have earned my business forever to be honest. I can't say enough good things about the service, plus the prices of the rentals beat out the other rental companies around. I also want to mention that I've rented from Hertz and Enterprise many times and I know that the credit card/credit check or a very large deposit for debit can be inconvenient. Nextcar does allow Debit Cards for payment, as well as a CDW for a reasonable cost if you don't have rental insurance. But never have I felt like the staff didn't know what they were doing or didn't care and they treat you like an actual person instead of just being "White Chevy Spark due Wednesday". Please consider giving them your business, I think it's 100% worth it. Thank you to Yana, Gloria, Joy, and Brianna for being great!! Ps- the folks who do the maintenance for cars are friendly and are very accommodating as well! They deserve some credit too!

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    Aclipse Campervans - carrental - Updated May 2026

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