The best car rental experience I've ever had. Wish I could find them in every city. Their car was…read moreless expensive than the ones at the airport even counting the short uber ride. The are quick and efficient in checking out. They don't have a second driver charge. They were friendly and amazing. I would rent from them again. Give them a chance you won't regret it.

Wonderful rental spot that I'm so glad I found! So easy, and the customer service is exceptional…read more Moria is the best! Highly recommend.

This place was amazing. The car, which we rented, looks like a brand new car with scents of newly…read morepurchased one even though their estimate was less priced than any other companies. Needless to say, its condition was excellent. Most important factor to influence trips is People. The people there are all super nice and trustful. Renting the car was critical part of our trip this time. Thanks to them, we could leave great precious memories. Thank you again for all the kindness. :)

Ease of communication and pickup and great customer service. New, Clean and reliable car. I did not…read morebook a car ahead cos was not planning to drive and depend on railroad and hotel shuttles. Me and my family had an extra day to spare in anchorage and found couple of extra spots to explore so contacted them just a day before when I needed the rental but they were very prompt with the response and even accommodating in me requesting a 10:45 pm pickup. From my trip that day I got late and reached close to midnight but they still had the car ready for me and got me quickly ready. The drop off next day was very easy and they dropped me off back at hotel.

The rental car was great, but we were told that we would not incure additional fees for not…read morerefilling the tank. However, when we returned the car, they proceeded to charge us for the cost of a full tank of gas after we returned home. it was only 1/4 empty. TL;DR: Great car with clean interior, read the fine print

We rented a large SUV for the rugged McCarthy road to Wrangell-St. Elias, served us well. As we…read morewere returning to Anchorage, we had a mechanical breakdown (it happens), and Alaska 4x4 did a great job of getting a new replacement vehicle to us. Important up there to have a company that will promptly address issues!

excellent staff and customer service !!! Highly recommended !! Great location and value !!read more

Avoid this place! First, they are overpriced - almost every other major car rental company in…read moreAnchorage is cheaper. Second, Cheapwheels forces you to buy their extremely pricey "insurance," which is void if you drive off-road (a problem for a state with so many B&B's that require driving on unpaved roads), and it requires a $1 to $2,000 deductible! No other car rental company requires such an outrageous deductible if you buy their coverage, and every reputable place will have basic insurance built into the rental cost itself. Additionally, Mike and Cindy are extremely shady and unethical businesspeople. Not only did they not explain how minimal their required "insurance" coverage is despite its exorbitant cost, but they also charge a $100 non-refundable deposit, which is unheard of in the car rental industry. This 'deposit' scheme was not adequately explained to me, of course, and was nowhere in writing. My credit card company is now attempting to get the money back after I had to cancel the reservation (after I found out about their shady insurance policy), and it is money that they basically stole.

Yeah! Car was clean & pick up was quick, smooth. Jist' a bit pricey in Alaska. But I suppose Summer…read moreis there busy time & time to make their money. Just feel like the $256.18, price for a one day rental was Insane. But we needed a rental & that they did provide.

We needed a car to drive to Seward to go on a Glacier Cruise. Setting up the reservation on the…read morephone was easy, when we arrived, we were greeted by all the staff and then Greg surprised us with a brand new 2024 Subaru Outback! We enjoyed our visit to Alaska and cruising in our Subaru! I needed a couple of extra hours past our due back time, to go King Salmon fishing at 4am in the morning, Greg said, " Take your time and enjoy, come back safe!" Smiling faces, excellent positive & professional customer service live right here at Rentasubaru AND Midnight Sun Car & Van Rental in Anchorage. We have used many car rental companies over the years, none can touch this group. Thank You Greg and staff! Stephen & Glenda B. Charleston, South Carolina

Easy process to pick up the car. Warning - you might get something different with a fisherman's…read morespecial. FINE. we got an early 2000 Nissan. It was great on gas. Got us from point A-Z with no issues. She even drove us to the airport since this is an off airport place. Gas near by. Give them a call!!

When planning our self-driving trip to Denali National Park, we compared different car rental…read morecompanies, also read a lot of reviews by many renters. Alaska Auto Rental stood out with the best rate and the highest customer recommendations. It turned out we did a good choice. The pick-up /return process was simple and fast. The airport shuttle was very good and convenient. We got a brand new car, which was super nice. Most important, the company's service is excellent. They answered the phone quickly and friendly, sent emails with detailed instructions. The pick-up /drop office has 24-hour service with nice staff, and the shuttle to airport was ready when we drop off the car after 8:30pm .... overall it was a wonderful experience, much beyond our expectations. We had never rented a car over a phone-online only company before. We must say, it is a brilliant idea, and worked out great! Thanks Alaska Auto Rental! You made our trip truly happy! Don and Ying

Easy pick up and return Booked several months in advance…read more Clean vehicle just the size needed for 3 adults and luggage

Picked up the car in Anchorage for a 5 day rental, returning in Seward. All went well. Just know…read morethey must have a copy of your insurance card (from insurance company) and for each driver! The cars are not the newest, but they are clean and in good repair. It got good milage also! We were happy. We would recommend and rent from them again in the future. Thank you!

Rented for a week, Pepa at the desk was great! Friendly, personable and informative. Looking…read moreforward to our next Alaska rental.

This Thrifty is located in the Anchorage airport, just a few minutes' walk from the baggage check…read more Check out agent was friendly and professional and we were fortunate to have no long lines to deal with. Rental car return was also quick and efficient. Car had only a few thousand miles on it. Price was a little high, but I guess that's what you get when you travel to Anchorage over the 4th of July. Compared to many rental agencies we've recently encountered, this was a wonderful experience.

OK, Stan the owner is a straight forward, good guy. This is…read morea budget car rental place. The cars are older with high miles, worn, and scratched up. We were in Anchorage in peak tourist season and all the name brand car rental companies were sold out. We found A1Rental and he had a ford Taurus. He picked us up in about 15 min from our hotel. We arrived at his lot to find a 2006 Taurus with 100'000 miles on it, and lots of scratches, and some duct tape. The interior had some old cigarette burns. Stan stated if we put some more scratches on it, it was no problem. Being short on options we said yes. The rental was straight forward with no hassle or BS. It did run us $80 per day. (Name brand rentals in Anchorage started at $120, plus taxes and fees.) The car did us good for our three days, with no mechanical problems, but the front tires were about bald, it felt like it needed some ball joint work, the windshield fluid did not work, the AC did not work, and the windshield wiper somewhat worked(needed new blades). I was a bit worried about the car possibly breaking down. Overall it worked for us with no major mechanical issues. We felt the cost was to much for this car. If you want a nice newer car this is not for you. If you want a car you don't need to baby around, worry about any scratches, you want the cheapest price in town, or you are out of options at other car rentals. If your going out on gravel roads. Then this may be for you.

Called Stan and was immediately put off by his demeanor and attempts to convince me that I couldn't…read moreget a car elsewhere, so I told him "thanks but I'll look around." Then I read the reviews on Yelp (check out his previous page "A-1 Car Rentals" before he made a new page without the hypen) and on Google, which confirmed my decision. THEN, I am getting hammer called by this guy on my cell phone, no voicemail, just repeated phone calls over multiple days. His number is now blocked. What a nightmare it must be to actually rent from him....

I typically dread car rentals whenever I travel, but here at the airport Thrifty I was treated with…read moreexceptional customer service. A big shout out to the employee (I think his name was Pepe or Pepa or something like that...) for making everything very smooth. I rented the car through Thrifty online, and he made checking in and paying on the spot simple. I was not hit with any unexpected fees, just $33 for a full sized car, and he informed me of the $200 charge on my credit card as a security deposit that would be returned after the rental. Thank you Pepe! Car was very smooth overall and returned without any problems.

I booked through Expedia. Our flight was arriving an hour earlier, so I called Thrifty Anchorage…read moreairport, whatever the number on Google. Some lady picked up (Filipino accent), I told her my flight was arriving one hour earlier and if I needed to change the time, she said yes. She confirmed that she changed it to one hour earlier at the end of the conversation. I made sure by repeating to her. We get there on 8/12, and I check in, the younger lady at the Hertz counter told me that she can't check me in bc the reservations is an hour earlier the next day. OMG. She told us we can't check in and they are not ready for us and have no cars available. Come back the next day. I explained the situation and she sees someone at "corporate" made the change. Honestly I bet she made the mistake and doesn't want to own up to it. I pleaded with her to let us check in early, as due to the new flight we'll be returning it early too. She basically said too bad for you. Come back tomorrow. Even though there were signs that said you can check in early there will be an extra charge. Fine by me! My friend and I sat at the chairs deciding what our next move is. I checked Expedia and was looking at rebooking and they had some available for that same day. My friend said she's gonna try our luck with the male staff at the thrifty booth. She explained everything and he was understanding and he said we can check in early. He was an older gentleman, bigger built. He let us check in early and what do you know, there's a car available. I really think the younger lady didn't want to help us. She's a du*b b*tch with no sympathy. I will never rent from the Hertz booth, where she was at. She was horrible. Our car rental went well. We got a small compact Nissan Versa, older side with no Apple car play. Slow to accelerate but held up for our 750 miles total road trip. It was so slow we called the car butt plug for the weekend.