Share review Embed review Write an update Edit review 1/8/2020 I'm a marketer at a nonprofit in San Jose. When I joined the org, we were just at the beginning stages of working on a total website rehaul. Even though I was still on boarding and learning about the industry, the team from nextstep made it super easy to ensure all ideas and wishes were captured. Post launch, it was really easy to make updates and get support whenever we needed it. Just a couple months ago, we refreshed a few of our pages and it only took 2 months. We have a beautiful site that fits our needs and we're very grateful to the entire team for being thorough, thoughtful, thinking outside the box, and going above and beyond!! read more

Shirin and her team are amazing! From the initial project scoping to the website launch, the experience was as good as we could have ever imagined. The compliments on our website and marketing material speak volumes in terms of NextStep's talent. The unseen part is how much we enjoyed working with everyone. Shirin...Layla...Pete...the entire team are all talented and fun. read more

I run a healthcare software company in SF and got referred to NextStep by an advisor. They helped us build out 2 websites. The reason we chose them is because they incorporate behavioral economics (the science behind how people make decisions). This was important for us because we have a complex sales cycle. The team has been very responsive, even well after we went live, and met their timelines. I've worked with several agencies over the years and they may be the only ones that actually met their deadlines. I've already referred them to several other startups in the healthcare space. read more

Next Step has been incredible for our business. They worked with us through a process that began with articulating our unique value proposition, mapping it to the website design and content, then overlaying that with marketing initiatives that reinforced our brand promise. They are great at pushing back when I am throwing too many ideas out there and randomizing their work. They understand focus and execution toward results. They are like part of the team and their expertise in behavioral economics helps me feel that I have a super power in my camp. read more

I've known Shirin, the founder of Next Step, through EO (Entrepreneurs Organization). Last fall I reached out to explore partnership opportunities for several of our client sites. This is what we like about them: 1) They are full service agency and can help our clients with everything from Strategy to Custom Design (both for Web & Print), Development, Copywriting, Photography, Post launch Support, etc. This was important to us because we know firsthand the pain of having to manage multiple vendors. 2) They have a research-based design methodology. They don't just make pretty looking websites, but their sites are grounded in principals of human psychology so they actually convert more visitors into leads. 3) Their team is based in San Francisco, so they know the startup culture well. 4) They are consistently fast, efficient, reliable & responsive. There's a sea of web dev agencies out there, but they stand out. read more

After thoroughly researching online for a marketing consultant company and interviewing multiple firms, we were very impressed with Next Step and knew they would be a great fit for our company! We hired them on in 2017 and plan to continue having them on our team. They came on to help us with re-branding and launching a new website, along with that they have helped developed our messaging and marketing strategy, including the launch of our social media and re-design of our proposal packets. Being in the commercial construction industry it is easy to see how versatile they are and how their strategies and knowledge can be applied to any company! Not only have they helped us reach our goals and plan for the future, but each and every person at Next Step is a pleasure to work with. Everyone has something different to offer and they are always there when we need them. We highly recommend their services! read more

Look no further for a web designer. There is simply none better. Our firm hired Next Step e-Solutions to revamp our website in late 2010-early 2011. We have used them since then, as well, for site maintenance and alterations ever since. There is very little to say about the work that Next Step produces, since its superior quality speaks for itself (view their work on our site at: davisyounglaw.com). What is not readily recognizable is the manner in which Next Step deals with their clients. From the first day, our firm was treated as though we were the company's most important client. Shirin and her team were quick to respond to our needs, easily accessible to us at all times and more than willing to work closely with us each step of the way. The result was an amazing website that surpassed our already high expectations. We would highly recommend Next Step to anyone. read more

Recently, our company decided that we needed to redesign our website and marketing look. After being in our industry for over 30 years, and developing a recognizable National brand, it was important that we find a look that reflected who we truly are. We chose Next Step to manage this project, and we could not have chosen a better company! The resulting look and feel genuinely capture the soul of our organization, and the ongoing support from the whole team at NS made the project an amazing journey for us! Shirin, Molly, JoAnne, Pete, and Diana were all amazing, and Layla continues to work with our office each week to ensure that we have all we need. I highly recommend Shirin and her entire team to any company that is looking to better tell their story to their clients and their employees. If you don't already know what your "Why" is, or if you want to better communicate your "Why" to everyone, then Next Step is your resource. Thank you to everyone at Next Step! read more

I've been working with the NextStep team for a few years now. They have a service we really like which, for a flat monthly fee, gets us access to their entire team, from strategy through design, development, copywriting, etc. It's been great for us to have this expertise on call because, as we've evolved through a variety of marketing approaches, we were struggling with multiple vendors. Most would try to sell us on their specific approach vs Shirin and her team, who work with us to identify and execute on the highest priority channels / projects. They also have very good project management, so things actually get done when they say they will get done. Highly recommended! read more

We have worked with Shirin & her team on a few projects now and we keep coming back! They are really knowledgable and make sure to use their design expertise to direct our project in the right direction. Her team is flexible and responsive and I would recommend reaching out to them if you have any design needs. read more

Molly & Co. were outstanding in their communication with us as we were looking for a partner to relaunch our site. The proposal was addressing our needs, the pricing competitive, and the presentation professional. Even though we decided on a different approach, I would always consider NextStep as a partner in the future, and so should you. read more

I've known Shirin and the Next Step team for a year as of this writing. What I think sets them apart from their competitors is how they use the science of behavioral economics to optimize the design of their clients' websites. This makes visitors more likely to engage in the site and take the actions that the site owner is seeking. Plus, Shirin's business ethics and acumen are outstanding! read more

The team at NextStep are total pros. I met with Shirin and gave her an extensive wishlist of upgrades and changes I wanted done with my site (www.eatmywords.com). Not only did her team make all of the changes and suggest and implement a lot of improvements, they completely reworked my site "under the hood" to make it faster and more functional. And they made my site mobile, which is essential for any website these days. I continue to use NextStep to upgrade, edit and improve my site and happily recommend them. read more

NextStep helped us create a marketing strategy and plan. I appreciated their attention to detail and consistency - Molly laid out a timeline for deliverables and the team achieved it. It's still a little early to know the impact of the behavioral science techniques they've implemented but the early indications are that our white paper downloads and contact us submissions are significantly improved. Everyone I've worked with over there has been a joy to work with as well. Highly recommended if you are looking for a marketing partner. read more

Next step is a group of dedicated and talented people who came together to create a very personal and professional experience for their clients. I have been referred to them by Shirin. They listen to your needs and care for you success. They are very aware of the complexity of the projects and hold your hand through the whole process. read more

Been working with Next Step for close to 9 months now. They have been a pleasure to work with us and have provide us with excellent service. They have specifically worked with us on creating messaging and strategy that aligns with our companies needs. read more

Shirin and the staff at Next Step e-Solutions are top of the line! They have helped me understand how things work with search engines and how to get your company found on Google. If you own a business and are not 100% confident in sending clients to your website then you need to call Shirin asap! Also they have helped me learn more about social media and how it can help boost my business. Great company with good people and great results! read more

I've been working with Shirin and the NextStep team for more than eight years now. They've built and maintain four separate sites for me. Each one is a little different from the others. Regardless of the complexity of each site, NextStep has been able to put together EXACTLY what was needed. Their work is creative, efficient, and user-friendly. read more

Hi all I'm a Professor at Stanford and we akse Nextstep to help us with our department website. I can assure you the are the best.

I recommended Next Step to my organization based on a reference and the yelp reviews. Shirin and her team were awesome to work with. It was a highlight of my tenure. Creativity, knowledge and great communications--what more can any organization ask for? I highly recommended them to design your nonprofit website! read more