Next Step

(124 reviews)

Fast turn around and resolved all my pc issues…read more I was having trouble getting my pc on to wifi and nothing seemed to be working. I went to this shop on a saturday morning and got my pc back my the afternoon. Everything worked again and the man fixing my computer was very friendly and efficient. I cant recommend this shop enough and the life saver he was. Thank you very much.

LI recently had an excellent experience with San Francisco Bay Computer Services. My daughter's…read moreMacBook Air (15-inch, M2, 2023) had a cracked screen and water damage. The screen had lines and would black out, making the laptop unusable. When I took it to the Apple Store, I was quoted $1,100 just to send it in for diagnosis, or $1,400 for a new laptop. I contacted two other repair shops, but they didn't handle Macs or water damage. Thankfully, I found San Francisco Bay Computer Services. They quoted me $467 for the repair, which included a screen with the Apple logo. I paid a 50% deposit, and they ordered the part, which arrived in just one day. I dropped off the laptop in the morning and picked it up the same day--fully repaired and working perfectly! They also provided a 30-day warranty on labor and assured me the parts have a manufacturer warranty. To top it off, I received a 20% discount on labor for my next visit (not that I hope to need it anytime soon!). Ed was responsive on the phone and texted me when laptop was ready for pickup. Their professionalism, efficiency, and fair pricing make them stand out. I highly recommend this business to anyone in need of computer repairs, especially for Macs!

Piedmont Avenue Consulting

(45 reviews)

David has been a phenomenal resource as I have embarked on building an Executive Coaching business…read more Lots of very positive energy, helpful suggestions and strategic framing on business development and marketing. I highly recommend David for support in framing out a new business idea and ensuring that you are focusing on the right things at the start. Five stars all the way!

I called David today, after going through a rough patch yesterday when my small business was…read moretemporarily banned from Mailchimp. I realized it was time for some outside assistance. I can't rely 100% on my own limited experience. David Mitroff (the man in the picture) was extremely generous with his time over the phone. I told him abt a potentially risky sales contract I was considering. He took at least 20 minutes to go over with me how I can mitigate that risk and what I should do to prepare for negotiation. He did not have to do that. But he wanted to make sure I didn't get scr3w3d over. He didn't want to see me fail. For that reason, Piedmont Avenue will be the first place I come to once I'm ready for a deeper strategic conversation and more hands-on assistance. Will update once I have more to say. Thanks David!

San Francisco Online Marketing - SFOM

(30 reviews)

I wanted to share some positive feedback regarding our experience with John and Tak. Both were…read moreprofessional and patient. We have been working with them for over 10 years, and it is wonderful to see that they are still providing the same high level of service with the same dedicated team.

John Nashed and Tak Fujigiwa at SFO MARKETING are talented and amazing designers, with a sharp eye…read morefor aesthetics. This is critical quality in our line of work. Our previous website was barebones and needed to pop, and SFO MARKETING turn it around with a beautiful layout and graphics. Both John Nashed and Tak Fujigiwa are very responsive to our requests and we have gotten compliments from customers about it. We looked at the analytics of our website and see increased browsing time from potential customers. That translates to conversions, which is what we all want. We're so lucky to have used John Nashed and Tak Fujigiwa services!

AlphaGraphics SF Mission

4.8

(167 reviews)

Wonderful pricing, excellent services, great work, outstanding accuracy:) Jim Sullivan, M.A…read more Optic Nerve Direct Research:)

Needed to print some posters. They responded fast and gave me a quote in my price range. After…read moregiving my payment information, they had them ready fast and was able to pick them up the following day. Great quality and reasonable price. Recommend!

The Design Boutique = Web & SEO

(60 reviews)

I am a website designer and web developer with 2 years of experience…read moreI can text you for the purpose is: I can manage your website Add some features to your website Add new things Free SEO services to rank your website

Laney takes great pride in her work, and it shows. She is dedicated and truly excellent with her…read moreideas and execution. She took time to understand my needs and make introductions to others to help with services that her business did not offer.

Alphagraphics San Francisco Moscone

(25 reviews)

Andre from Alphagraphics helped me out in such a pinch!…read more I am so grateful and happy that I found them! Eddie :)

Truly the best print shop I've ever worked with. I am based on the East Coast and get faster…read moreservice with them than print shops local to me. I love their 15 mil PVC badges. Kana is amazing to work with. 10/10 recommend!!

Digital Revolution Media Center

4.8

(44 reviews)

Was in serious trouble after somehow the video of my beloved late cat got corrupted. Thanks for…read morehelping me out.

This is THE go-to place in Northern California for digitizing all types of media. I used to be in…read morebroadcasting and accumulated an array of professional and family tapes going back to the 1970s. Working with him on and off for two decades, Paul and his team have consistently provided ultra high quality service. No matter the job, if he says he can do it, he can. I've given him audio and video cassettes, 16mm and Super 8 film, and even old reel to reel tapes. Whether I've asked for CDs or audio or video files on a flash drive, Paul has given me everything I've asked for as promised. At first I couldn't believe that old recordings could look and sound so good in digital format. But now I've come to expect exactly that from Paul. And each batch is always organized so that I can find what I need. I'm so glad I learned about Digital Revolution so that I didn't have to ship irreplaceable tapes to Legacy or one of those other huge online companies. Paul's personal service rates highest for me.

Instant Insights Lab

(74 reviews)

I had a great experience with the staff at Instant Insights!…read more Everyone is courteous and it was a pleasant overall time in the office. It was thankfully very easy to get in/up the elevator to the building, and it was secure enough that you could leave your bags in a room during the surveying. I would love to come back again for another survey to help these people and their clients out.

Both of my sons ( 10 and 14 year old) took part in a focus group to test out a new reading app…read more When we arrived we were greeted by a friendly employees who took us to a waiting room. The group started and finished on time as promised. The office interior is very pleasant and the location couldn't be better ( 1 minute from Powell Bart Station). Both of them had a great experience and earned some money for themselves! They would do it again in a second!

Yelp

2.0

(12.9k reviews)

Time for an update. I know a lot of people have a love-hate relationship with Yelp. I actually…read morereally love it and have been pleasantly surprised with the community connections I've made. Unfortunately, our metro is ^once again out a community manager. So sometimes it's a little sad to see all of the incredible Yelp elite events that we don't get to participate in. It was so much better when Ventura and Santa Barbara were separate, but for some reason Yelp combined them into the central coast. It's never been the same since they made that merge. :-( But trying to stay hopeful that we will have a community manager soon and be able to network with each other and local businesses. My motto is the more you put in the more you get back. Yelp works when you work it. And I have had some incredible dining experiences and exposure to local businesses. And I do have Yelp to thank for that. Thanks Yelp!

as a former Yelp! Elite member, i find myself almost hating this site anymore…read more 1st - it's become more a club for self-important food nerds who get together at events to be ultracritical of every place they go to (and probably, even, the hosting location - wouldn't know. never went). 2nd - i can't even look up a place on this site without a notification asking me to review it. leave me the f alone. if i DID go to said location and felt it was worthy of a review - positive or negative - i'll do so. i don't need a reminder from a bot to review some place i took a moment's interest in. most times i haven't even gone, but there's the notification anyway. 3rd - this is related to the previous item. i have a life. i'll review something when i have time to sit and do so. again, leave me alone. 4th - i don't know if it was the last time i was made Elite or the time prior, but i straight up told Stephanie i didn't care to be in consideration because my opinion is no more important than anyone else and i never go to the events. she kept messaging me anyway - not quite harassing - until i just relented. i'm pretty sure the following year i wasn't even asked and they added me anyway. meanwhile, my coworker was interested and writes way more review for more types of businesses than i do and has been ignored each time he's tried. again, not sure what makes me so special but i don't like that and it was the first turn off. there's probably more to it, but no one at Yelp! corporate is going to care what i have to say - as a result no changes will be made so what's the point of carrying on? meanwhile - while 98% of every "Authentic" Mexican restaurant in America serves food that tastes exactly the same as the others, every review for such places claims it to be the best in the area. you can rarely even find a review anymore on this site that indicates any place is truly unique from another. nature of the beast, i guess. so again, what's the point?

Run Right Business Consulting

(139 reviews)

I had such a fantastic experience working with Coach Crystal. She helped me grow and become a…read morebusiness woman I am today. She offers practical steps that will help you reach your goals and also hold you accountable. She is very prompt, returns email in a matter of hours. You will always learn something new on every session with her. Crystal is an amazing person overall and it's been such a pleasure having her in my corner as a business coach. Every business person should have at least a few months worth of business consultation with Crystal. I highly recommend working with Coach Crystal and Run Right Consulting.

I referred Crystal and her company, Run Right Business Consulting to one of my 30+ year clients…read more She has done an amazing job, helping them focus and respond to the changing business landscape. I believe a referral to someone is paramount to one's own business, as it is for the person whom is receiving the expertise of the person being referred. Trust is what keeps a 30+ year client, and Crystal and her team made that on going relationship possible.

Colour Drop

4.5

(43 reviews)

Colour Drop is a pat of butter on a sea of grits! If you are looking for high-quality printing and…read moredesign services for a reasonable price, these are your folks! Nick is the template for thorough and competent customer service!

During pandemic (apr 2022) they have limited hours. Leave at a voicemail and they will reply next…read morebusiness day or you can email them at print@colourdrop.com for prompt attention. They do quality work responsive and reasonable prices for the the Bay Area.

DesignNurd

•$$$

Diego's makeup skills are absolutely amazing. If you want to stand out at your next event, you…read moredefinitely will with Diego. I can't recommend him enough. I also have several of his stickers from his Etsy shop. He has a bunch of cute stuff there.

I hire Diego as often as I can. His work is stylish, clean and professional. Diego can draw design…read moreor create anything you can think of and more.

FedEx Office Print & Ship Center

3.3

(108 reviews)

If friendly and efficient staff is what you need for your printing projects, this FedEx store is…read moregreat. Was doing a wedding project from signage to menus to name placeholders and folks here were great. It helped to send the project digitally ahead of time to just pick up. Used the paper slicer here which was well-maintained/sharp. All said, was done fairly quickly and the results turned out great - best maidsman duties check.

I've been to this location twice and Lexi has helped me each time. Great attitude, professional,…read moreand understanding. Thank you!

Grey Matter Technical Services

(209 reviews)

I contacted them about an issue with the charging port on my laptop, and they immediately got back…read moreto me with super helpful information that solved my problem. Thank you!

Always excellent communication, excellent thorough work, and very fair prices.. I wouldn't go…read moreanywhere else!

City Copy & Print Center

4.8

(162 reviews)

Wow, I forgot service like this still existed! I needed some MiniDV tapes transferred to a digital…read morefile on short notice. The store had some other priority orders, but said they'd do their best. They did and then some! I think they must have stayed late just for me because the files were uploaded to the cloud by the next morning. And for an amazingly low price. Plus, they have a lovable store dog. It doesn't get better than this. Highly recommended.

City Copy & Print Center is a great resource to have when it comes to printing large posters. Praz…read moregave me a quote the same day I requested and was extremely accommodating with my order.

SalvageData Recovery Services

A sudden power outage left me unable to open any project files. I contacted Salvage data, and they…read morequickly diagnosed the issue, explaining it in plain language. After a few days of work, they sent me a full archive of my data, organized neatly and exactly how i left it. Having it all back left like getting a part of my life returned.

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7 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Joe M.

6 years ago

I'm a nonprofit founder and worked with Next Step on our rebrand and new website. It was a joy to work with their team. Passionate, intelligent, thorough, professional. They guided me through the whole process and made it fun and exciting. They removed all of the frustration that typically accompanies the hassle of working with various vendors to pull all of these pieces together. I am so thrilled with the outcome. We have been getting frequent compliments on our new identity and web presence, resulting in an influx of capacity building and financial support. I recommend Next Step to anyone looking for expert marketing and branding support. They will not disappoint. read more

Tom L.

11 years ago

It was a pleasure working with the Next Step team. Despite the time difference between SF and Seoul the communication was outstanding and they really took care of the project. Next Step provided great design samples and marketing advice for the website. The website came out really appealing and stands out right away from the competitors. Through this website my company has the chance to acquire more potential clients from the market. Next Step would be the top choice for future projects. :) read more

Laura J.

11 years ago

Next Step is terrific. From the beginning to the end of our web design project, they were smart, creative, supportive and always met deadlines. And did I mention nice too? They spent the time to understand our needs, our budget, and our aspirations as well as our limitations. We are very pleased with the product and have gotten a lot of positive feedback on our website. I would recommend them without hesitation. read more

Rebecca M.

12 years ago

Having had a very good experience with Next Step on a site rebuild, we continue to utilize their services for upgrades and improvements. Communication is outstanding; they deliver on schedule; design and execution are top notch; and their pricing is competitive. I've already recommended them to two other companies and would do it again. read more

Brian H.

11 years ago

Next Step understood what steps we needed to take to resonate with our core audience. Our qualified inbound traffic increased by 115% in less than 30 days! They truly took a consultative and fun approach to the whole process of understanding the HR Tech space. I'd give them even more stars if I could. read more

B O.

12 years ago

"The next step team have been our marketing, internet and business consultants for more than 7 years. They're absolutely the best. I recommend them to anyone out there who is looking to grow and market their business." read more

Donnell K.

9 years ago

Very nice and good This man is a nuce man and ready to help me out. read more

Next Step - web_design - Updated August 2026

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Geekbears is the perfect name for this company comprised of patient, skillful Geeks who are as…read moreloyal as one's favorite Teddy Bear. Marcos and his team of designers (the amazing Joe) and builders (the wonderful Aldo and Eder) came through on every deadline, and went above and beyond the call of duty to make sure the site achieved my goals. This website represents a new entrepreneurial direction for me and Marcos was able to support my goals by offering excellent business advice as well as contacts to his fellow UC students for help with some of the leg work. GeekBears works with Word Press. I was wary of going with a Word Press site given that it's more complicated than Square Space or Wix. I considered going with an e-commerce site like Shopify. Marcos explained the pros and cons of all these options. In deciding how to move forward I weighed out the costs vis a vis hassle potential vis a vis aesthetics and decided to work with Marcos as I trusted that Geekbears would be a hassle free experience at a fair price. And indeed it was. Marcos VERY PATIENTLY taught me how to edit my Word Press site (which is remarkably easy). I'm a filmmaker and a small business owner. For the past 20 years I've hired various groups and individuals to design and implement my websites. Working with Geekbears has been the least stressful and most satisfying experience. For one thing Marcos does this thing that few people twice his age know how to do - it's called "listening". And for such a young man he is also remarkably empathetic around how very stressful creating a website can be. Once Geekbears was paid and the site was up Marcos and his team continued to check in on my site. On his own initiative Aldo reminded me to correct a section that I had forgotten to take care of. And one morning, at 2am, I screwed something up with a Word Press edit - and with one text to Marcos his team repaired the issued within hours. I would work with Geekbears again in a heartbeat.

Liquid Commotion

Andrew Di Genova did a great job on my website. He did flawless work for me and my company. His…read moreattention to detail was great. Not only did he do a fantastic job on design and construction of the site, he also took the time to teach me about search engine optimization and how it relates to social media. He helped me set-up my marketing plan. He taught me the effectiveness of having good content and how content attracts links, ranking, and traffic. Andrew is great designer and business adviser He stayed with me every step of the way during my project, and helped me get my business off the ground. There were tons of details to my project and they were all done perfectly. Andrew helped me with marketing and was fabulous at setting up my search engine optimization. His expertise in social media, and how it relates to getting Google ranking, works. Andrew's not only paid attention to detail in the design process, he was just as thorough with my copy. He taught me how to insert copy in WordPress. How to use the content management system. And even showed me how to crop pictures, in case I wanted to add pages to my website in the future. Andrew is patient and fun to work with. I have never met a more creative web designer. I would use him again in a heartbeat. I highly recommend him.

Drew is a fabulous designer, but it goes way beyond that. He is highly creative and has a great…read moreeye. Very professional and quick. He gave me 3 different designs for my website and brand identity. They were all so good that it was hard to decide! He walked me through the entire design process. Showed me how to best present my company online. Set up my search engine optimization. Helped me by giving me the proper structure about how to easily write my copy. I even got much more than I bargained for which is a much better understanding of my own business and more confidence in my business as well - he was like a coach! Liquid Commotion and Drew Di Genova are fantastic! Glad I found him!

Weblamb

(3 reviews)

I started as a Weblamb customer before there even was a Weblamb. It's certainly been a couple…read moreyears, one redesign, and a major host migration ago. Jennie has a lot of energy and good ideas and she doesn't seem to be afraid of anything. It's always a work in progress, of course, but her enthusiasm and desire to do things right is certainly greater than mine and you can tell in the results we have achieved. I'm a blogger with a global audience and a simple but HUGE WordPress site with hundreds of thousands of words and hundreds of pictures. With my large readership and the fact that I write about technology I'm a target for hackers and that's one area where Jennie excels. It's a challenge to keep up with all the patches and updates but she does that easily while constantly looking out for new modifications that can make the site faster or more secure. I'd definitely use Weblamb again.

I used multiple wordpress designers from San Jose and wasn't very happy. I went out to San…read moreFrancisco to find someone of quality. I was very happy with my new site that is developed and maintained by Jennie. She followed through with every deadline and was very professional. Not to mention she has an artist's eye for sure very talented.

Innovation Canopy

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Durbo

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Doejo Interactive Media

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DynaMedia San Francisco

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