We hired Next Step Communications to install a wall bracket and hang a large flat screen TV with concealed wiring for the TV and all of the components. My initial call, I spoke with Jason. He gave me detailed info, thoroughly answered my questions and set up an appointment to do an estimate and complete the work at that time if we wanted to go ahead with it. Jason and Ryan arrived as scheduled, and even called the day before to confirm the appointment. The cost to do the work was very reasonable. They walked me through what they would be doing, again answered my questions. They completed the work quickly and efficiently and cleaned up everything and even touched up some paint around the TV bracket which no one could have seen, but it shows their attention to detail and the quality of their work. When we need additional work done we will definitely be calling them. They are extremely customer focused and they really know what they are doing. I highly recommend their company! read more

TL;DR: Consumate Pro's, Easy to Work With, Customer Focused, Excellent Value/Results. I needed some re-work done on my basement data/coax wiring and wiring center. They responded to my initial contact immediately, came onsite to do an estimate and provided a clear concise and competitive quote which I then approved. Jason and Ryan arrived on schedule and got straight to work. They clearly knew exactly what they were doing and took the time to explain (and show) me everything they found, and their recommended solutions in a friendly, knowledgeable manner. My wiring is now in great shape, my wiring center is completely cleaned up and optimized for our cable and network needs. They figured the job would require 3-5 hours and they were done in three. Next Step gets a strong recommendation from me, they will definitely get first shot at any future work I have. read more

I just built a home which involved endless decisions but no doubt the best decision I made was using Next Step Communications. Jason and Ryan are so knowledgable and professional. I know so little about technology and I didn't really know what I wanted or needed. They guided me and gave me options and designed a system that works best for me now and provided the wiring I might want to use in the future. The sound in my home is amazing for both music and television. They went so above and beyond that they picked up my new TV for me because it would't fit in my car. After a month in my new home, they are following up and tweaking a few things. They stand behind their work and they are totally invested in the customers satisfaction. I would recommend them to anyone who wants to invest in getting the best possible sound in their home. read more

i don't write reviews.but,i felt it important to comment on Ryan and Jason. they were incredible have never had such quality work with follow up service than these guys. i could not decide what size TV and tuner, blue ray, speakers etc..ryan kept coming to the house and calling me to discuss and plan what was best for me. their cost were very reasonable and they put a package together, installed it quickly and professionally cant be happier with next step. if you need work that they offer.pick them..you will not go wrong with Ryan and Jason. awesome!!! read more

I'm consistently impressed with the ease of collaboration and the straightforward approach to every project. Each time, the results have been nothing short of exceptional, showcasing a commitment to quality. I've had the pleasure of utilizing their services multiple times, and the experience has always been positive. The dedication to delivering outstanding results is truly commendable and makes working together a breeze. Without a doubt, I eagerly anticipate the opportunity to collaborate again in the future! #ExcellentService #GreatWork #Collaboration read more

We have had the worst Wi-Fi on the planet in our 160 site RV Campground, forever. I contacted NextStep and talked to Jason and Ryan and they created a state of the art system. This consisted of adding fiber optic (I am currently trying to get our city to provide us with fiber optic service) cabling through our property, all new equipment racks and antennas. The new system is flawless and exceeds their promises of a great network. The NextStep (no pun intended) is security cameras. I know they will deliver on this too. read more

These people are second-to-none. NSC installed a surveillance system and entertainment system in my home and performed beyond expectations. They have proven themselves to be dependable, professional, knowledgeable, reliable, courteous and friendly. Above and beyond these characteristics and their impressive technical expertise, they are responsive. Whenever I have had a question or needed technical support NSC has immediately responded. I have nothing but positive comments for NSC. They are the best! read more

Next Step Communications are my go-to guys for home network wiring. Recently, I got fed up with flakyness the run-of-the-mill network wifi routers for consumers. Rebooting, bad signals, poor coverage, even with the high-end nighthawk and mesh systems. I contacted Next Step asking for an enterprise solution for my home. They delivered in a big way. They advised me into a setup that can grow and adapt to wherever my network needs go. I can't recommend these guys enough. Awesome. Simply awesome. read more

I purchased a used house 4 years ago. The internet and cable connections were a mess, poor connections, poor signals and some rooms without. Did some research, liked what I read about Next Step Communications and gave them a call. They reworked everything in the time frame and cost that they stated it would be. I naturally am a geek and they upgraded everything to my specs for a home business. 4 years later and not bit of problems are concerns. I would recommend them to anyone private or business. read more

Jason and his team did a great job starting with a job survey to discuss what was needed for my project. His team arrived on time on the scheduled installation day, did an expert job of installing the system, and cleaned up everything after they were done. They removed and took the old equipment I didn't want. Mark also provided an excellent overview for how the system operates and was very patient with all of our questions! I highly recommend Next Step Communications! read more

We contacted them about installing security camera's within our veterinary hospital and they came out the next day, sent us proposals within that same. The prices were very reasonable, so of course we hired them. Jason and Ryan arrived and went straight to work. We were amazed at how little time it took them to have everything done! They definitely know what they are doing! We are even having them come back and clean up and label all wires in our computer room! read more

I had Next Step Comm install a home theater setup, plus mount the TV on the wall. Everything was performed professionally. Next Step also recommended the electrician to install the power plug behind the wall. I included a Sony AVR in the setup. Couldn't be more pleased with the installation. Also, Next programmed my Logitech Universal Remote for all my devices. If you want a professional installation, call Next Step Communications! read more

I needed my Xfinity modem relocated to the right place to have coverage in the whole house. Xfinity sent had installed in the wrong place and sent another tech in to move it. That tech could not move it either. I contacted NEXT STEP COMMUNICATIONS and they were here the next day to evaluate the issue. Their tech came out the day after and solved the issue and we now have service though out the house. Great company. Great service. read more

We contacted Next Step to install Starlink at our home in Glen Haven. They responded quickly to our call and discussed our needs. They schedule our appointment quickly. Tyler arrived to complete the install. He was very courteous and ensured that he installed the setup where it would best work for us. We are looking forward to having them come back and help us with our other needs. Thank you, Next Step team. read more

Next Step was as advertised. On time, efficient, and dependable. They updated our entire home. Installed a security / camera system, changed out our wi-fi, it works much better and is more reliable, installed the nest door bell /camera and smoke alarm / CO2 sensors. They also upgraded our home theatre system, which sounds much better. Would I use them again, you bet. You can't go wrong. read more

We had wall sconces, electrical outlets, cable TV location and associated systems moved, ceiling light and canister lights to have our entertainment room done. Randy arrived on time and prepared to work. We love our new room and the work they did to make it possible. Their work is very clean and they make sure that all components are tested. Highly recommend them. read more

David, Arrived on time to appt. Came out to jobsite and did preinstallation walk thru with our electrical/data/security etc.. teams, so the would know exactly what infrastructure to install and eliminate issues upon final installation of equipment. Thank you for your professionalism and answering all of our questions. See you at final installation. read more

We are beyond happy with the service and care we received from Next Step Communications! Wonderful company, great staff, and very knowledgeable! They worked with us to get just the right system to meet our needs - even though they weren't your typical run of the mill ones Next Step normally faces! Jason was amazing! read more

Next Step Communications installed a security system for us.They were very professional, going beyond our expectations...very detailed and efficient. Their expertise was what we needed. Our new security system works great! We would highly recommend Jason and his crew to family and friends. Thank you, Next Step! read more