If I could leave a negative star, I would. I hired Eric for a very small move from my apartment to a storage unit in Irvine. We agreed on 340 for the entire move. I was leaving an Irvine Company apt. 1 hour into my move, something urgent came up and I had to pause the move. I apologized to Eric and I asked him to bring up some of the stuff he had taken down. Eric was at my place for only an hr. And had moved 1 dresser and 6 boxes. I paid Eric 365 even though he didn't do the entire move, but Im a fair person and I knew he had blocked his time for my move. Upon leaving I noticed Eric had broken my dresser and mentioned it to him. He said he will take it with him to fix it and bring it back to me and if he can't fix it he will pay for the damages. I waited a few weeks and reached out to him, he said he can bring it by. When he brought the drawer, I noticed it was only merely glued and was still broken and flimsy. I mentioned that to him and he said he will pay for the damages. After that, I never heard from him again. No response to my messages, calls.
Until one day I called and some girl answered the phone yelling at me and being extremely disrespectful. I was very confused and asked if I can speak to Eric and she start yelling at me. I was so confused as to why she was speaking to me in such a manner, I explained that I am a customer and needed to speak to Eric. She mentioned that he had gotten in a car accident and was in the hospital and was not able to speak to me. I asked her if she can help me out with the situation, and she proceeded with yelling at me and cussing me out and saying what part of he's in the hospital do you not understand, I don't care about your belongings and your dresser. Don't contact this number again, then she proceeded to threaten me and say if you want, you can show up to the hospital at all and I will deal with you. I was extremely disturbed that anyone can speak to someone like that for no reason at all. I kept asking her to calm down and to stop yelling at me and she kept going on and on and on about how I should show up to the hospital so deal with her. It was absolutely disgusting and disturbing. I eventually said no worries I don't want any trouble with you i don't know who you are and hung up the phone.
Eric then reached out to me, basically denied taking responsibility for the damages and saying that he will pay for the dresser.
I have never worked with such a dishonest, disrespectful, morally corrupt business in my life. They damaged several items in my furniture and took zero accountability or responsibility to take care of the situation. Furthermore, I had to experience the most disturbing conversation with the person who Said she is his girlfriend. Do yourself a favor and stay away from such a business read more