Julie and Scott are outstanding. They helped us find the right insert for our fireplace which was…read morenot built correctly and is smaller in size. Made sure it was what worked and what we could use daily. During the install all was very professional and tight. Greatly appreciate the effort and time getting this right.

These are definitely the two people, Scott & Julie, who you'll want to help you, to purchase from,…read moreand do business with. They are super affective communicators through email, and are excellent with customer service. So much knowledge and wisdom about stoves! I have an Austroflamm Integra FS, and it wasn't working, and they were able to help me diagnose it quickly and effectively through email, and now it's working perfectly. I highly recommend not searching the web for eternity if you Have found Scott & Julie of Off Grid Stoves, do business with them, and stick with them; because, they know what they're doing. Ryan Zink

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

Good people and quality service. Responsive to questions and information…read more This is the second time I've used Faithco and they are super good at communicating their arrival time and follow up.

NEVER DO BUSINESS WITH THESE PEOPLE THEY WILL RIP YOU OFF!! Tried to tell me my compressor was bad…read moreand needed a new one for $2500. Come to find out threw a second opinion it was just my capacitor for my AC unit. And they never offered to refund my service call!

owner sold company to an out of state investment firm; prices are ridiculously high now, employees…read morepushed to be salespeople, paid for each part they put in, it's not about the customer anymore now it's about raping every customer for every dollar they can get, I wish I could give zero stars.

Great, responsive and professional services. Friendly and clear in explanation of issues diagnosed…read more Definitely recommend.

As luck would have it, our air conditioner went out on Friday evening on the start of Memorial Day…read moreWeekend. We called 3m Refrigeration and had to leave a message. Within 5-7 minutes Nick called back and scheduled us for Sat.@

This is the first HVAC we have had installed where we had a choice of equipment and technology for…read morea new house. When we met with Rick and his team, we realized we had selected the right company to help us. Every step in the process, from the initial discussion of options, our comfort and cost goals, installing the furnace, A/C, and ductwork, then the tech follow-up, was top-notch. Rick explained all our options and helped us to pick the best system for us, then delivered and installed it as promised! The workers who came out and installed the system were very friendly, cleaned up after they were finished, and were very informative about the new system. It is the cleanest install we have seen in all of the homes we have had, as there is no random ductwork everywhere, and it leaves plenty of room in our attic space. We would strongly recommend this local company!

From the owner: We offer same day service and 24 hour Emergency Service. We also work on Commercial Refrigeration…read moreequipment.

Excellent HVAC repair service. Installed a new HVAC system for our home and cleaned the inside unit…read moreof the house. Couldn't have asked for a better price and service.

From the owner: Full Service Heating & Air Conditioning company, serving all of Gregg County. And Tyler…read more Nacagdoches Gilmer paris texas Lindale

Couldn't have wished for better service!…read more We called after 6pm on a Friday for emergency service and cool rescue was out within 20 minutes. Our AC wasn't working and they were able to get it fixed in under 20 minutes, totally reasonable prices especially for emergency service. If we have issues in the future we know exacty who to call.

From the owner: We specialize in a your heating and cooling needs. We do service, installs, new construction…read more We repair all brands and makes including Air conditioners, heat pumps, gas and electric furnaces, mini splits, package units , and everything in between. Free estimates. No charge if system unrepairable.

I want to start off by saying this has been the best experience i have had with an contractor in…read moreall my years, not only do they go above and beyond they also don't try and sell you things that you may not need! The owner is very friendly and extremely knowledgeable in his field. I really enjoyed working with Southern Air and they will forever have my business!

From the owner: Southern Air Service Co. is a locally owned and operated business focused on quality service with…read morefair and competitive pricing and pride ourselves on repairing issues over system replacement when applicable. Call today to schedule a consultation appointment or yearly system maintenance. We handle everything from repair to new home construction and remodeling.