A True Lifesaver Experience with Cook's Plumbing!…read moreI was visiting Texas for what was supposed to be a relaxing vacation. Within five minutes of arriving, we heard what sounded like a toilet flush--but didn't think much of it. Moments later, water started pouring from upstairs, flooding the bathroom and flowing down the stairs.Total panic set in. We had no idea how to shut off the water and scrambled to find help. It was a Sunday, and after calling nearly 20 plumbers, Cook's Plumbing was the only one who answered. Not only did they respond--Ryan, the owner, and his wonderful wife Shannon drove two hours to come help us. Ryan quickly shut off the water and returned the next day with the part needed to complete the repair. Their kindness, professionalism, and urgency were beyond anything I've experienced. If I lived in Texas permanently, I wouldn't call anyone else. I rarely leave reviews, but I had to share this with fellow Texans: this company is top of the line. In today's world, customer service like this is almost unheard of. Having owned and managed many rental properties, I can confidently say I've never received the level of care and quality that Cook's Plumbing provided. Thank you, Ryan and Shannon--you were true lifesavers.

I called Monday Oct 12 early told the guy I talked to had a leak under house at the kitchen sink…read more He said he was busy but would give me a call Tuesday Oct 13 here it is 3 p.m. no call. I live in a tiny home easy to get under my house guess he doesn't want my busy. Brenda Thompson

It seems like every time they come out to do my maintenance service it's always something and cost…read moreno matter what seems to be always $250. To clean out the drain $250 replace a part $250 makes me think these are just there standard set price for everything. Kinda frustrated. Now the technicians are kind and great customer service. I know they are doing what they are told to do. To be spending $500 or so each visit is getting old to me.

We bought a house with an old upstairs AC unit and some air flow problems in a couple of the…read moreupstairs rooms. We've had plenty of terrible experiences in the past with AC services - up-charging us, pressuring us into useless system upgrades, you name it. Charles came by and it was a completely different experience in comparison. This guy was a godsend. Clearly communicated the issues and the potential solutions. We brainstormed a few different solutions together, taking cost and time constraints into account, and ultimately settled on a new system along with a few other things. Charles wasn't even trying to sell us on a new system and wanted to make it work without the upgrade. He clearly had our interests at heart. But when I asked for a quote and saw it wasn't bloated and within budget, it became a no brainer to do the upgrade. This has got to be the first HVAC company I've worked with that doesn't operate like a bunch of used car salesmen. The price was shockingly reasonable, the quality of their work was phenomenal, communication was on point, and the service was top notch. They have a new customer in me for life.

I have worked with Service Contractors for over 10 years. They have always been great to work…read morewith. They do a great job, are honorable, dependable and reasonably priced. I highly recommend Service Contractors of Texas for your heating and plumbing needs!

What a great company! They started working with us via our home warranty. A couple of years ago one…read moreof our air conditioners gave up after 20 years. We turned to Service Contractors to replace it. And never regretted our choice. A short time ago our other 22 year old air conditioner went out. And guess who we chose to replace it? Yup, Service Contractors. On both occasions their pro's, many of whom are long-time Service Contractor employees, were timely, courteous, and did great work. Thanks, Service Contractors!

Yes Stephen did an excellent repair job on our washing machine drain which had blockage in a…read morereverse installed trap. The cost was very reasonable for all the work and parts needed to correct the plumbing and clean the drain line.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

I was told they would be here to install a new system and were. Had everything completed, cleaned…read moreup, and pulling out of the driveway about 3 hours later. I highly recommend.

Fast. Efficient. Very communicative. They were in and out same day. Leaks resolved!! Pricing was…read morereasonable and was confident we received licensed work.

I called these guys because a fella that was working for me recommended them! They came out. To my…read moreamazement, there were 6 guys in all - 2 of them were bosses from what was said. Six pretty good sized men showing up at one woman's house is definitely overkill. Six men showing up at your house would be scary to some women!!! It's surely NOT wise!!! Some of these guys could have sat in one of their trucks instead of just standing around. Anyway, 2 of the fellas - evidently worker bees - went under my house while everyone else stood around. They looked around, & saw the how the previous plumber had blocked my access to the rest of the plumbing & came out to tell their bosses. They told the Main Boss how all my plumbing was PVC pipe. He made it very plain that he wasn't pleased to hear that. He said that he doesn't like working with PVC. Maybe he doesn't do drain lines. I explained to him that I needed that one drainage line moved (rerouted,) so that it didn't block my path & I wanted the water lines wrapped for the Winter, so they wouldn't freeze. I don't think I told them that I needed the drainage lines strapped up which is another thing the previous plumber failed to do. Anyway, they didn't want to dig under the line that was blocking the access to see the rest of the plumbing behind it, so they really couldn't give me a real estimate, but the head guy said they'd do the work. I wasn't impressed! I don't do half or maybe estimates, or just hire folks NOT knowing what all is involved & how much money I am going to spend!!! So, no thank you, K&K!!!

great work. very professional. replaced a water heater that was in my attic. had to take it out…read morethrough attic window. figured out difficult situations easily. very respectful and great price. thanks Joe

Replace a leaking water heater for me! Showed up on time, got the job done and pricing was…read moreexcellent!

If I could give more stars, I would. Reyna Plumbing went above and beyond from the moment I reached…read moreout. Their communication was outstanding. It was clear, prompt, and professional every step of the way. There was no waiting around wondering if someone was going to show up. They respected my time, answered every question, and made the entire process smooth and stress-free. They replaced my garbage disposal quickly and efficiently, and even took the time to double-check that everything else under the sink was in good shape before wrapping up. That kind of care and attention isn't something you see every day. The price was fair, honest, and came with no surprises. It was exactly what you want from a local company. People who treat you right and do quality work without the drama. If you're looking for a plumber who actually communicates and delivers solid work without overcharging, Reyna Plumbing is the one to call.

I needed my water heater replaced in a hurry, during the holidays. Juan was responsive and fast,…read morefor a good price.