Sheryl, Randy, Rupert and all his staff were wonderful working with…read more They installed a new central heat. Working Great. Thank you all.

OUTSTANDING CUSTOMER SERVICE! My mom's heater went out recently and we reached out to Conover…read moreHeating and Air. Rupert immediately came out to see if there was anything he can do. Due to the age of the unit, sadly, it wasn't worth fixing it and the a/c's freon is no longer produced. The only option was a whole new unit, which we knew we would eventually have to replace it. Rupert went above and beyond to keep me up to date throughout the whole process, answering all our questions and listening to our concerns. Today, they installed my mom's new units and we are beyond grateful for their professionalism throughout the installation process. We highly recommend them for your heating and cooling needs. THANK YOU CONOVER HEATING AND AIR!!

I had used my home warranty company to call in an issue with my AC unit. The soonest I could get…read moreservices was 48 hours from the time I called my warranty company, that was fine...I could wait, I understood. Well, I got a call early from Robert and Sons saying they could fit me in today (score.) The gentleman that showed up was named Herbert, he was AMAZING, friendly, knowledgeable, patient and kind. Herbert fixed my issue and was very pleasant the entire time. If you have an issue with your AC you would be doing yourself a favor to give these guys a call.

Hector came in and I could tell he knew what he was doing. Old system, I am aware of that, but he…read morefixed the issue and serviced the system as per request. I will be using this company again. With so much dishonesty in the world today, it is refreshing to find a company that is more interested in integrity rather than being greedy. Thank you!! MIchelle H.

I have used plenty of home service companies. Pretty Cool AC has been the most thorough and honest…read morecompany I have worked with, ever. I have used Pretty Cool AC on two separate occasions. Trey was my tech both times. Knowledgeable, honest, friendly. Pretty Cool AC serviced my units in Rowlett, Texas in a very timely manner at a very valuable price. Hardworking & Honest business is a rarity these days. Pretty Cool AC is a gem and I cannot recommend them enough. Thank you.

I had Joseph check my AC system, he came out twice because the issue came back after the 1st visitread more

Sundollar came out on a moments notice, hooked me up with a new capacitor, and even cleaned both my…read moreunits outside for a VERY fair price.

I was in bad need of new ductwork and insulation talked to Jesus first thing in the morning and…read morewithin four hours he showed up to give me an estimate I received a fantastic bid from him. That was a lot less than other HVAC companies in here the job was scheduled quickly. They showed up on time and completed the job faster, than they originally said SunDollar is my go to company for heating and air.

I bought a new system from all around and have told them for more than 2 years something was wrong…read moreand that my system wasn't working correctly. Runs all the time, won't heat or cool my home not to mention the duct they crushed was never replaced. Only got excuses ie: the unit can only cool or heat 10 degrees from the outside temperature. After several service calls that I had to pay for this issue has yet to be resolved. Now paying twice as much on electric bill. Needless to say, I had an issue and did not call them back but today and was told it wasn't wired correctly and that is why it runs 24/7. I wanted to give all around the opportunity to correct but they want to charge me. DO NOT BUY A NEW SYSTEM FROM THEM UNLESS YOU HAVE MONEY TO BURN.

Had my AC serviced today. Came as scheduled, very friendly and knowledgeable…read more I will recommend Michael to all my friends. It is what honest service used to be!

Two busy guys, competently repairing and installing HVAC equipment at very reasonable rates. They…read morehave repaired my 2 ageing home heat pumps for the past 6 years, never encouraging more than is necessary to restore service. This year they replaced both 21 year old heat pumps. Because they are a small operation, patience is in order and is rewarded by competent, reasonably priced service.

Used my home warranty to find them. Came as scheduled and completed service with me telling the rep…read moreof another issue found. He said he needed to create another estimate and get back to me after speaking with home warranty people. Couple weeks go by I call home warranty and they haven't heard a thing from b&w. I call the rep leave two voicemails in a week no contact back so I figure maybe they are busy. So I give it another week. Called back multiple times weeks after to get only voicemail confirming I am calling the correct place. Still nothing. This is a span of 4 months. So I wouldn't recommend this company.

Fast. Efficient. Very communicative. They were in and out same day. Leaks resolved!! Pricing was…read morereasonable and was confident we received licensed work.

I called these guys because a fella that was working for me recommended them! They came out. To my…read moreamazement, there were 6 guys in all - 2 of them were bosses from what was said. Six pretty good sized men showing up at one woman's house is definitely overkill. Six men showing up at your house would be scary to some women!!! It's surely NOT wise!!! Some of these guys could have sat in one of their trucks instead of just standing around. Anyway, 2 of the fellas - evidently worker bees - went under my house while everyone else stood around. They looked around, & saw the how the previous plumber had blocked my access to the rest of the plumbing & came out to tell their bosses. They told the Main Boss how all my plumbing was PVC pipe. He made it very plain that he wasn't pleased to hear that. He said that he doesn't like working with PVC. Maybe he doesn't do drain lines. I explained to him that I needed that one drainage line moved (rerouted,) so that it didn't block my path & I wanted the water lines wrapped for the Winter, so they wouldn't freeze. I don't think I told them that I needed the drainage lines strapped up which is another thing the previous plumber failed to do. Anyway, they didn't want to dig under the line that was blocking the access to see the rest of the plumbing behind it, so they really couldn't give me a real estimate, but the head guy said they'd do the work. I wasn't impressed! I don't do half or maybe estimates, or just hire folks NOT knowing what all is involved & how much money I am going to spend!!! So, no thank you, K&K!!!

Dillon from First Quality Heat and Air came to my house to check a problem of my floor bowing up…read more He immediately found the 2 problems and did a great job of fixing them. Very thorough, polite, and respectful of my home.

The company did everything they promised. No runaround, no hidden fees or unexpected extra work…read more Installation was finished in one day even though they had to work past 5. AC unit works well and is a better brand than we first agreed on and no extra cost was involved.