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    Newport Dent Pros

    5.0 (7 reviews)
    Closed • Closed

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    Services - Newport Dent Pros

    Mobile dent repair

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    Recommended Reviews - Newport Dent Pros

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    2 years ago

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    2 years ago

    Professional and excellent service! Dent completely gone! I would highly recommend Newport Dent Pros!

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    Bumper Buddies

    Bumper Buddies

    (622 reviews)

    scraped front end, new car. I was very concerned about paint match…read more mike from bumper buddies spent 3 hours and the car is looking brand new. Body shops wanted the car for 4 days and double the cost. Dings, dents, and scrapes, BB saved me time and money and did a pertfect job. Shout out to Mike the tech, he is an artist. Randy W

    This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

    Executive Ding & Dent Removal

    Executive Ding & Dent Removal

    (31 reviews)

    I had a great experience with Al at Executive Ding & Dent Removal…read more My car has about four different dents in various areas, all different sizes and depths. I took photos of each one and reached out to several PDR companies to see if they were worth fixing and to get an idea of pricing. Most companies either quoted a very high total or declined to take on the project altogether. Al approached it differently. He looked at each dent individually, evaluated the scope and effort involved, explained the realistic repair outcome, and priced each dent separately along with a total estimate. Based on his feedback, I decided to move forward with repairing just one dent, since it was the one that bothered me the most. I was also surprised that it was the least expensive repair, even though it appeared to be the largest dent. When Al arrived and saw the car in person, he was upfront and honest. He explained that the damage was more significant than it appeared in the photos and that achieving the level of repair I was hoping for would likely cost more than I'd want to spend on this vehicle. Because of that, I decided to hold off on doing PDR for now. Even though we didn't move forward with the repair, Al still took the time to thoroughly review the dents, answer my questions, inspect the car in person, and offer guidance on next steps. He provided a lot of value and didn't expect anything in return. You can tell he's a stand-up guy who runs an honest business. I'll absolutely reach out to him in the future and recommend him to anyone who needs PDR services.

    Al is great and set the perfect expectations. I was very happy with how it turned out.read more

    Newport Dent Pros - mobiledentrepair - Updated October 2026

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