Angie is the absolute worst receptionist and unfortunately the only one at this business. She is unprofessional and disrespectful, I feel sorry that this business has someone like her working the front desk all these years. I had my car fixed about two years ago here and the work done was great, 10/10 , but the customer service that Angie gives is beyond disappointing. Unfortunately I got rear ended recently & my attorney referred me here again & me having forgot that I had to deal with Angie for the whole process I agreed. Once again my car came out great aside from some issues that had to be fixed the service on the car was really good, but Angie's customer service , -10/10 . It's unfortunate she's still employed with the way she acts. My car was in this shop for a little over a month and so I would call here and there just to get a quick update. The phone calls were draining & the responses I would get from her were either excuses or just plain sarcastic responses. I would ask for the owners number because I I reached a point where I just did not want to have to deal with her disrespect & she always had excuses or would just tell me she couldn't provide it. I finally was told my car was ready so I came to pick it up , mind you it was a 30minute drive, all for my car to have to stay again because of an issue that had to be fixed. When I was here she was yelling at me, talking to the mechanic about me in a very disrespectful manner, she was laughing, and honestly acting like a complete child. As I first arrived there was an older lady in there as well asking for an estimate & she even noticed how rude Angie was being. She even went ahead and called enterprise and demanded they pick up my rental immediately when my car wasn't even fully ready. Enterprise then called me and I explained the situation & they even acknowledged Angie is difficult and unprofessional. Finally after making a whole scene for no reason, she finally gave me Pablo's number which is the owner, he was professional and apologized and I explained the situation to him and assured me he spoke to her. I returned again today, this time with my mom, to finally pick up my car , and she was still snappy but nothing compared to 2days ago. It does surprise me how she's able to treat customers like this and still get away with it. The work that is done here does take a bit longer but it is really good . Although, I do feel the need to give one star because unfortunately you have to deal with Angie through the whole process and it is the most exhausting situation to be in when you already have to deal with an accident situation. I hope Angie can find it in her to do better and at least look a little happier because she gives off very negative energy. At the end of the day I'm just happy to have my car back & not have to deal with Angie any longer . After today, I will no longer be giving this place any of my energy . read more

Flawless work painless experience with collision center Angie and the team are best thank you guys so much read more

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Angie and Pablo has done it again. They took good care of me and my Civic. The car went in banged up and dirty. It came home fixed and clean. I had not seen the car all weekend since my boys took off with it to various events.I'm glad to have it back. Good as new! read more

Collision Center - New Civic fixed - Body Shops Near Me - Huntington Beach, California

I had a very disappointing experience with this body shop. The owner was dishonest throughout the process and I do not trust how my claim was handled. My signature was used on documents without my authorization, which caused serious concerns for me. In addition, the repair quality was poor and my vehicle was returned with damage and unresolved issues. Communication was frustrating and misleading from start to finish. I would not recommend this shop to anyone looking for honest service, professionalism, or quality repairs. read more

I'm going to start this by saying, if you're reading this, it's 100% genuine, and I'm actually a customer locally in Huntington Harbour.. This is what happened and my gods honest experience working with this collision center. I crashed my brand new 2024 Kia EV6 GT, no one else involved, the car was essentially totaled, or at least I thought it was.. I had the car for a couple days, yet I had forgot to insure it. Yes, huge bonehead move, I know.. The day the accident happened, I apprehensively looked for a local shop with solid reviews praying for a shop to pop up locally. I know what to look for with my previous background in working in the auto industry, selling high end used exotic cars for 4+ years and at Mercedes Benz.. I saw this collision center, decided to call and immediately Pablo answered. I told him the situation, within 30 minutes he was at my house looking at the car in person, the owner of the shop .. Upon meeting Pablo, I noticed his attention to detail, kind manor, and his expertise was clear to me from his assessment of the vehicle just in person that day. I knew I was really really screwed NO insurance, this car was 63k and had the most recent high end tech, I needed help and I was SO nervous choosing a shop and being taken advantage of... yet something about Pablo and his approach, showing care and understanding, just his nature in general... I trusted him and I took the leap - I decided to go with him and his collision center. Throughout the entire process, Pablo and his team kept me updated every step of the way, he approached the car in a manor so that he could hopefully decrease the amount I had to spend out of pocket, starting from the front of the car working to the back. Guys and girls, this car was a MESS. Within a period of months Pablo, his friendly professional techs, and kind front office department called me and had my car completely fixed, it literally looks brand new again like nothing ever happened. I'm talking immaculate, it drives EXACTLY the same. You should have seen my face when I saw the car. It was shocking, almost the entire suspension, rims, front bumper, headlight, the list goes on .. everything fixed. Pablo saved me THOUSANDS, instead of just ordering the parts because he could, he literally ordered them as he proceeded to work on the car, assessing each part individually as it was removed from the vehicle, he wouldn't let me pay for the parts until the work was officially underway and that he was confident he had all the right parts and was ready to go essentially for a rebuild of roughly 60-70% of the car as a whole. If you do have insurance, or don't... which I never suggest.. or you have a car with minor or major damage and need help like I did .. don't just go to one of the big local behemoth collision centers, there's money on the table - always... and if you want someone you can actually TRUST that has YOUR best interest in mind and not their own... well you found the right place. You wouldn't believe the lengths this man went to get this car done, the day it was done, he wouldn't give it to me because he wanted to have it professionally detailed (which he covered) being as he wasn't happy returning a car that wasn't - perfect (couple water marks and sediment built up on paint that wouldn't come out from the standard wash they did, basic being as car had to be outside for months while being worked on)... if that doesn't tell you what type of gentleman he is and his obsession with expertise and to detail.. I don't know what will. To pablo and your team - thank you. You saved me so much money, time, and energy. I just sat back, and left it in their hands, don't look elsewhere. This is the shop you should go with. Simply put. I don't write reviews or take time out of my day to do things like this - unless it's deserved. This is beyond deserved, that would be an understatement. Thanks Pablo, you're the man!!!! read more

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This place is beyond professional. The owner was amazing. He care for my car like his own car. I really appreciate his work toward my car. His work toward my car make me love my car even more. I couldn't thank you him enough. read more

Collision Center - Body Shops Near Me - Huntington Beach, California

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This collision and paint center headed by Pablo. Is probably the best place to take your car in the entire state of California. You will get the highest professional work at reasonable price and with an amazing attitude. After I went there a couple of years ago, I never changed and will always go to the Collision Center, because they are truly the best, and do not have any competition in terms of quality of work and personal care. Besides always going there for the next many years I know for fact that they also take care of high-end cars but regardless, if your car is Lamborghini or Maserati or Mercedes, they will take good care of any car you bring them. And they are truly the best, that there is read more

Collision Center - Body Shops Near Me - Huntington Beach, California

Can't recommend this company enough! Pablo, the owner, was great and prompt at communicating with me what service may be required. He recommended I stop by the shop to get an in person inspection. He was so generous with his time and was able to fix my car without and fuss with insurance. Truly grateful to find this gem in HB. Would recommend to friends/ family. Thank you again for his team! read more

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Beware!!! Our attorney suggested this body shop to repair our vehicle. I continued to call to get an update and kept getting excuses. After keeping our vehicle for over 4 months, we received a call to pick up our vehicle. We were so disappointed with the results, the bumper looked like it was falling off. Our vehicle started making a popping sound every time we turn. They obviously did not do a good job repairing our vehicle and would not recommend this repair shop. read more

We has a little fender bender involving the front bumper, and Jason and his crew did a superb job! And they detailed the interior which was filled with sand, french fries and assorted junk. Their detailing which cost nothing would've cost $200 elsewhere. The car looks brand new! Such great and awesome service! Could not recommend them more! read more

Terrible service, terrible communication. I would not take your car here. After multiple negative interactions I took my car elsewhere to be fixed. read more

Pablo the owner really takes care of his customers. I got referred here by my friend and they fixed my van. Not only did they do it quickly but also for a very fair price. I highly recommend this spot for anyone looking to get their car repaired. read more

Collision Center - Body Shops Near Me - Huntington Beach, California

You are seriously not going to believe how good this shop is. I wrecked my Sienna bumper and it looked bad, probably just enough past my $1,000.00 deductible to not make it worth the claim. These guys fixed my van in 1/2 a day and not only washed it but also did the inside windows. Besides all that they were just nice people to talk with. Check out my before and after pics! read more

Collision Center - Body Shops Near Me - Huntington Beach, California

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Solid work. Felt so good getting my car back in pristine condition. Definitely bringing it back here anytime i need to get any type of work done. read more

Pablo went above and beyond! I needed my bumper replaced, but was unable to pay for it at this time. Pablo was concerned for my safety and fixed my damaged bumper at no charge! I was shocked and amazed at his generosity. He is truly a kind and evolved human being. Thank you again, Pablo! read more

WOW!!! Impressed with every aspect of their business. From the great pricing, quality of service and timely manner everything was handled well and thorough. I'll definitely be going back for all future business. I'd give them more than a 10 out of 10. It's worth giving them a try because you won't find a company that truly cares about a customer more than Pablo at Collision Center. A+++ read more

Great service! Highly recommended. Great people there. Really helped walk me through insurance options. Car was busted up pretty good and came out looking brand new! read more

How can I start this review let's just say if I can give them more then a 5 star I would! Thanks to Angie for helping me out greeting me with a warm smile when I walked in and handling my calls amazingly and thank you to Pablo for getting me the estimate and educating me more about cars all I can say is I 100% recommend coming here to get ur car fixed I was rate ended and I was so scared it was the first time I got hit in an accident so I was scared and nervous but let me tell you they explained everything to me how my car needed to get checked and fixed and assured me that everything will come out great with my car and it did I'm honestly super happy and excited to finally get my car back up and running again thank you so much for the patience and for the great customer service !!! read more

I highly recommend these guys! The whole process was efficient and easy. The owner was personally involved - asking questions and making sure my expectations were met. They kept me informed every step of the way. My car looks great. I am extremely pleased overall. I hope I don't ever need such services again but if I do it's Collision Center all the way. read more

Collision Center - Front end looks brand new. - Body Shops Near Me - Huntington Beach, California

From the time I contacted them to when I picked my car up, I was impressed beyond measure. My car was hit and I was just ready for a big hassle. I've been down this road before so imagine my surprise when I was actually treated with kindness by Pablo and Angie and Mike at Collision Center. They got my car in and had the rental people come get me and just really handled everything professionally throughout the entire process. The repair work is immaculate and I couldn't have been any happier with the entire process. If you need any repair work done on your vehicle this is the place to go. read more

Collison Center is TopNotch! I had work done on 2 different cars and have always been more than satisfied with the quality of work!! This time specifically my convertible top had damage that needed a shop that pays attention to detail to get into alignment and repair the damage caused by a trunk bike rack. Pablo is always willing to give the best fair price for the job. His guys fixed my car perfectly, cleaned my car inside and out, and used left over paint to fill in a couple of spots on my bumper that needed fixed. I highly recommend this shop for all your collison/car repairs!! read more

I scraped the bumper of my Range Rover damaging the paint and part of the bumper. Pablo actually tried to fix it FOR FREE first! When the results weren't perfect he gave me a great price, great service and did an outstanding job of not just fixing and painting the bumper but going around and fixing some other little dings and paint blemishes as part of the service. Customer for life. Thank you to Pablo and the Collision Center! read more

Honestly, I know nothing about cars and this place has literally saved me in MULTIPLE situations. Firstly with even just a small scratches I had, I pulled into get a quote and they immediately had someone wipe it off for me no questions asked! The lady in the office has always been so sweet to me, and my most recent occasion was because of a accident, they handled with my insurance and the owner Pablo was so helpful and informative. He makes you feel so comfortable and at ease with every part of the process, he just helped me today with just his advice!! Would recommend this place over n over they're like family here. read more

I had a phenomenal customer service experience at Collision Center. After getting quotes for a new bumper and painting my hood from two other shops, Pablo, the owner of Collision Center, sat down with me and explained my options and possible issues. He answered all of my questions and provided a very reasonable quote, so he ordered my part, called me two days later to drop off my car and even dropped me off at work instead of having to call a Lyft or rent a car! The turn around was only 3 days and I am quite pleased with the end result and the additional attention to detail they gave my car. It looks awesome! Definitely give Pablo and his crew a call if you need body work! read more

Collision Center - New bumper - Body Shops Near Me - Huntington Beach, California

Thank you for handling my dented bumper so quickly and efficiently. Also, your kindness in carrying out this service. If I need work in the future it will be at your place. Highly recommend! read more

I got referred by my friend Omar and was very satisfied with the service. Pablo was upfront about the damage cost I had on my car. He also got it fixed in a timely manner. Very good service at this shop! read more

My BMW X5 got pooped on by a bird and destroyed the clear coat. Ugh. The team at Collision Center got it fixed (resprayed the whole hood) super quickly and well priced. Got it back today and it looks fabulous! Thanks team! read more

Pablo was so helpful and responsive. I had a bad experience reaching out to another collision repair shop because they became unresponsive and anytime I called to follow up they said they were "too busy". Pablo was able to get me an immediate quote and told me to come in anytime. He and the staff were extremely friendly and pleasant. Once they ordered the part I came back and they fixed it very quickly while I waited. He was honest and didn't try to sell me on anything that wasn't necessary besides the cosmetic damage I needed done. I felt like I trusted him. I would highly recommend this shop for any of your repair needs. I tend to be accident prone so as much as I'd like to see them again soon, I hope it's not anytime soon. Thank you Pablo and team for a seamless experience! read more

I found this body shop through my brother Omar who has come here several times over the years for repairs on his vehicles. I would just like to say, what an amazing experience working with this collision center. Pablo was an absolute pleasure to work with, he took care and treated my vehicle like it was his own. He is extremely detailed in his work and ensured my car looked better than when I first bought it! He is by all standards, a perfectionist and skilled in his tradecraft. I will continue to come to this collision center from now on. Thank you so much Pablo! read more

Best Body Shop in HB. Repaired my E350 damaged mirror quickly and economically. Great customer service. Will be back if needed. Thank you.

Excellent work. Satisfying work. Pablo , owner is very helpful and very good person. read more

Not a Tesla Certified shop! Tesla will not sell them parts! If you care about your vehicles integrity, do your research! Take it to a certified Tesla shop (check Tesla.com for one near you). And don't rely on you insurance either because the bottom line is, they are trying to save themselves money and the non-Tesla certified shops are trying to make money. I will post the rest of my experience soon. I'm in the middle of reopening my claim so that my vehicle can get PROPERLY repaired (not glued back together!). read more

(I didn't actually have a buisness transaction) however they did help me out in a pinch. The sliding door came off the rails on my Honda odyssey. It wouldn't close so they helped get it shut. They spent about a half hour helping me figure it out and did it just to be helpful. However the guy quoted me a very high price to get it repaired. I figured its best to shop around read more

Excellent customer service! I was able to get a quick estimate over the phone and they had my part ready the next day. I had a quick fix and was in and out within 15 minutes. I couldn't be happier with my experience! I will definitely return if I ever need future repairs. read more

I needed to have my rear bumper repaired/replaced and searched the internet and reviews of several collision repair facilities. I came across Collision Center and read the consistently extremely positive reviews, so I gave Pablo a text with pictures of my bumper. I received an immediate response and followed up with a call to him. We talked through the insurance situation and set up a schedule. He told me that he would order the bumper, paint and prepare it before asking me to bring the car to minimize my inconvenience. All in all, the entire process was a great, professional experience. The work was first rate, down the the cleaning and polishing my car before returning it. Pablo and Collision Center lived up to all the five star ratings I saw and I am now adding my five star rating to the list. read more

I want to give a great shout out to Pablo and his team for doing a tremendous job on fixing my Acura in a timely and a professional manner! I am not someone who normally writes a yelp review, but this one is well deserved for their great service and others need to hear about it! My Acura was unfortunately rear ended while parking on the side of the road and there was an insurance issue. I shopped around about a dozen shop before coming across Pablo and his team. He caught me off guard when he volunteered to contact the other person's insurance company to figure out of the details that I was not familiar with. He eventually got me the estimate of my car with insurance and without insurance. Due to my unfortunate situation, Pablo was able to match the insurance's estimate and repaired my car sooner than the estimated date! What was even more impressive was that he had his team personally deliver the car to desired location and he has followed up with me multiple times to see how the car is doing! I have not personally met Pablo, and my interactions with him have been through telephone and texts only. I felt comfortable enough to entrust him and his team with this project and have not regretted one bit! Highly recommended auto body shop for anyone looking for a honest and a fair price shop! read more

I've had two cars repaired here and couldn't be happier. We took them a Prius that my stepdaughter backed into a pole, and they did an excellent job getting it back to normal. They handled all the insurance stuff making our lives easier and completed the work quickly. I also brought them a custom Dodge Challenger that I pulled too far forward on a curb and separated the lower spoiler from the grill, and it also needed a passenger mirror replaced, which I supplied. The dealer wanted an insane amount of money for these repairs but Pablo and his crew did everything perfectly for next to nothing. I'm very picky and the results for both cars are excellent. Bonus? Pablo recommended a mechanic that did work on my wife's car and my in-laws car and was excellent as well. Honest, reliable, and highly recommend! read more

Owners Armando and Chris are awesome. They did miracle work on my car. I highly recommend this body repair shop. The are honest and friendly. The do excellent work on high end cars like BMWs and Mercedes, but can also do excellent work on junkers like my cars. read more

Man this guy is good! If you need help with all the confusing insurance rigamarole after a stressful collision, Pablo is "The Man". And his team of skilled body work specialists are second to none. Do yourself a favor and call Collision Center 1st, and be done worrying about your car. Sincerely, Dude Pablo helped on 9/5/19 read more

This Body Shop has the best customer service, great work had few scratches on my trunk to which Tesla body shop were all booked so I give them a shot and I am so glad that I did, amazing work look just like brand new. read more

Collision Center - Body Shops Near Me - Huntington Beach, California

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