We had a great initial experience with this company. We began the process in June of 2025, and it…read moreprogressed quickly, with install being done and paid for in full in mid-July. Everyone was responsive, installers were prompt, accommodating and knowledgable. However, we have since been completely ghosted. No PG&E inspection was done despite multiple attempts to contact the company by both PG&E, and ourselves. Multiple calls and voicemails have been ignored for months. We have not received a call back or any word from Prime Home Solutions. Our next step will be to file a complaint with the Better Business Bureau.

I recently had a solar/battery system installed in my home by Brent and Prime Home Solutions. It…read morewas a great experience from beginning to end. First and most importantly, the solar/battery are functioning better than expected. Second, I was trying to beat the pre 2026 deadline and Brent delivered on his promise to do so. His installers were friendly and professional. Most importantly, Brent stuck by his original quote even when unforseen costly changes were mandated by a new 2026 county guideline. I can say enough about how great this company is. I would definitely recommend this company to any of my family and friends.

I normally don''t give review but felt the need to. I felt my solar system was not producing the…read moreamount of electricity that it should. I had 4 companies come out and asked them is there a problem. 2 companies quickly looked it over and said we just need to buy more panels. 1 company said here is the problem but gave me a quote but would not explain what needed to be done. Capital City Solar found the problem and explained it to me. Yes it was expensive to fix but they said they could sell me a new system but that would be wasting my money. Had several phone calls to make sure I understood the problem. They never pushed me to buy. Their installers were professional, polite and seemed to enjoy working for the company. I feel if you like working for the company it says something positive for the company. If I have another solar need I will only contact them. They are honest and did not push me to buy from them.

Our solar company went out of business and Capital City Solar was able to fix it system and get us…read moreback up and generating power!! Professional and friendly staff.

Dante Caviness completed my inspection today. He was on time, professional, and understanding…read more My solar was installed with Sun Power. They went BK which raised my concerns. Dante put all of that at ease and showed me the source issue very quickly. I would recommend Dante and Energy Aid to anyone!!

Unsolicited texts from businesses are gross. Would never recommend this business due to this fact…read morealone.

As far as solar companies go, you cannot top Sun Up Electric!!! They are quick and efficient,…read moreknowledgeable and courteous. I was hesitant to try out solar again because of the poor wiring the previous company had done, but after our initial meeting with Konstantin, I was not only reassured and put at ease, but he even offered to rewire the system!!!! My questions were answered, fears addressed and I felt respected and like my home was a priority. I highly recommend this company!!

We had noticed that our PGE bills were pretty high. This is the first house we had solar on, plus…read moreit was a new build. My husband called the company who installed the solar. He got hold of Eddie at Sun Up Electric. Eddie was so professional, returning all texts and phone calls, quickly, always keeping us up to date with his schedule. Eddie found out the solar had never been turned on so he quickly came to start up the solar system but he did not stop there. He helped me set up and understand the system, as well as the app. Plus he was very patient with this senior who is not very efficient with technology. :) We would certainly recommend Sun Up Electric for installation and customer service. Hard to find such efficiency these day where they seem to really care about their product, their customers and their reputation. Thank you Eddie, Thank you Sun Up Electric.

These guys do it all!…read more We've been working with Magic Sun Electric and Magic Sun Solar for a decade now and they do excellent work. In the past, we've had Magic Sun Electric help us with installing a charging station in our garage and then a few years later, converting the charging to a Tesla Universal Charger. Fast forward a few months later and I was not liking the look of the TV wires hanging down from our wall-mounted TV. Thought of getting a kit on Amazon and digging a hole in the wall to hide the wires. But then we decided to get a quote from Magic Sun Electric and let the professionals handle it. Chad responded promptly, gave me a quote and we were able to set up a day/time via text. On the day of, Jim and Nick showed up right on time and got the job done! I love looking at the wall and not seeing wires anymore! We always know we are in good hands when dealing with Magic Sun Electric (as well as their solar side). Glad they are a local company that we can go to for spur-of-the-moment projects as well as recommend them to friends and family.

I needed a new charger installed in the garage. Magic Sun was recommended by my friends. I'm glad I…read morereached out to them. I got a quote immediately and they stopped by the next day to confirm the setup and the quote. The appointment for the work was scheduled for the following week, a few days later. They came on time, introduced themselves, and installed the new outlet and charger as requested. They also showed me the work on the panel and recommended if I need to remove the charger, to turn off the breaker first. All that was done in less than an hour.

I had to have my roof replaced in March of this year. After 6 estimates, I chose ARK Roofing. Great…read morechoice! However, I had 23 solar panels on my house that would have to come off and put back after the roof was done. That's where CONNECTED TECHNOLOGIES came in! Their bid came in thousands of $$'s under the other bids! They were very professional and did an outstanding job coordinating with ARK Roofing! I highly recommend this company for all the services they provide!

On July 13, 2026, Connected Technology replaced a solar panel and installed a critter guard around…read morepanels at my home. Their technicians, Alfonso and Dan C. were extremely efficient, and very courteous. They did a wonderful job. I most certainly recommend Connected Technology for not only their expertise but also making sure their job site was left clean and organized. Joan Julian

This company is First Class. On time efficient and excellent customer service…read more I am so happy with my new pool solar. The panels are really nice looking. Everything activated today. Waiting for pool to heat up.

I made a poor decision and had another solar company install panels and a battery. Equipment was…read moreinstalled and the following week that company went out of business. As I was left holding the bag, I discovered that that company did not generate a permit either before of after installation so I had to scramble to get that issue resolved to get the proper inspections completed. I got hold of Chris at Aztec and he was a fountain of great information. Chris gave me the information and contacts as to how to get my project to the inspection stage. Chris went totally out of his way to help me. As hindsight is 20/20 I wish that I had started with Aztec from the start. This company is the only one you will need to contact regarding all of your solar needs. If I could rate them higher than 5 stars I definitely would. Irv S.

Energy savings pros installed our solar about 4 1/2 years ago. Our solar went out and they were…read moreable to look at our system remotely. They saw it was an inverter issue and had a tech out in less than 4 hours to diagnose it. The tech along with the inverter company SolarEdge said the inverter had to be replaced. The part was shipped and installed in less than 2 weeks. Great Service!!

In June 2025, I decided to add two FranklinWH home batteries to replace a dead battery. I hired…read moreEnergy Saving Pros (ESP) over a couple other bidders because their salesperson was knowledgeable, friendly, and transparent. He spent an hour on site with me explaining placement, permitting, and expected timelines (45-60 days.) Based on that professionalism, I paid two-thirds of the $31K project cost upfront. Unfortunately, everything collapsed once the contract was signed. Permitting delays: ESP blamed them on the City for months. After three months of this, I contacted the City myself, and the plan reviewer told me ESP had submitted invalid designs multiple times, including use of non-approved equipment. Even after being notified they were proposing unapproved equipment, ESP resubmitted their plans without fixing the issue. Utility coordination: the City told me they needed interconnection approval from the local utility; when I contacted the utility, they confirmed ESP had never contacted them for interconnection approval. (This is three months after I'd signed paperwork and sent funds.) Poor communication: I made repeated friendly requests to ESP for updates, which were responded to with "we're trying, it's the City's delay." After contacting the City myself and finding out that the submitted plans were repeatedly wrong - and the utility hadn't even been reached out to yet - I wrote a more formal (exasperated but still friendly) email detailing what I'd found; this email went unanswered for days. After turning up my volume and explaining I was upset in a followup email, the company owner wrote me a brief reply that contained no apology - and addressed me as "Mark." (Narrator voice: "My name is not Mark.") OK, plans are now approved, after my intervention. It'll be smooth from here on out, right? (Narrator voice: "Nope.") Installation delays: I was originally told installation was a one- to two-day job. It stretched to four days because on day one, I found out from the installer that ESP had only sent him, rather than the regular two-person team. That worker was professional and hard-working, but he had no support, and the timeframe doubled. I was not told about this in advance, and had to stay home from the office for a couple extra days to manage home access for the installer. Again - no acknowledgement or apology from the company owner. Broken promises: after I started complaining to the owner and the salesperson, the salesperson promised me a meaningful discount for the extensive delays and for me doing their permitting work with the City. But wait - the salesperson quit or was dismissed from the company a couple days before the installation. When I was called for payment for the full amount, I called the owner and reminded him of what his salesperson had told me. He offered to "take a couple hundred bucks" off the $31K job - that's less than one percent. (I'm a company owner, and when my company messes up, we proactively offer meaningful discounts, because that's the right thing to do.) Offended. I declined his "discount," and immediately paid him in full - and also immediately started thinking about how to write this review. OK, we're paid. We just need an inspection. That'll go smoothly, right? (Narrator voice: "Me again? Oh no...") Inspection scheduling: ESP failed to schedule the final City inspection with me. I found out about it only when the installer texted me from my driveway, saying "I'm here and the inspector will be here soon." I suppose I was fortunate to have been home at the time. And, of course, the inspector found that ESP had not followed their own plans, and failed my house. Three weeks later, when ESP finally fixed their errors and I passed the inspection, I was again not given notice of when they'd be arriving, causing me to cancel appointments to be at home for the inspection. (And the tech that arrived smelled strongly of cigarettes and alcohol when he appeared at 8:30am - not who you want representing you to the public. I don't think he was actively intoxicated, but I don't think he'd tried to repair his previous night's choices before arriving at my doorstep, unannounced.) So, to sum up: contract signed and $$$ sent in June. Their installation finally approved by the inspector in ... NOVEMBER. Months of delays caused by ineptitude. No acknowledgement of dropped balls by company owner. Let me be clear: the FranklinWH batteries I was sold are superb - reliable hardware, easy-to-use app, and great performance. But Energy Saving Pros' management was appalling, disorganized, dismissive, and unprofessional. The company owner is running a terrible ship; their post-sales lack of communication, repeated plan errors, and refusal to be accountable made this the single most frustrating and aggravating vendor experience of my lifetime. Considering Energy Saving Pros? Don't.