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    Newcastle Cleaners

    2.5 (11 reviews)
    Open 7:00 am - 7:00 pm

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    4 years ago

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    10 years ago

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    10 years ago

    Terribly rude service and owner. I agree with the below user as well, a bit on the pricey side. $8+ for a pressed shirt.

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    12 years ago

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    Custom Cleaner's

    Custom Cleaner's

    (5 reviews)

    They do shirts well and the prices are competitive. Don't expect a Nordstrom level of customer…read moreservice, though. This place is staffed by friendly but powerless teenage cashiers. My experience has made me reluctant to entrust them with my most valuable clothing items. For example, when our cat peed on my wife's leather jacket, they were happy to charge us $30 to send it out for a special chemical treatment. When the jacket came back smelling just as bad as when we dropped it off, and I brought it to the attention of the girl at the counter, she didn't jump to offer me a refund or to send it again free of charge. Also, the first time I took a pair of casual pants I specifically asked them not to press a crease down the front of the legs, where there was no crease, but they did it anyway. To their credit, it hasn't happened since then.

    Avoid this place at all costs. They do a bad job and the staff is rude…read more I dropped off a white blazer for cleaning. It had a small smudge of makeup on one of the lapels. I pointed it out to the guy behind the counter when I dropped it off. He didn't really even acknowledge what I said (didn't mark it or anything). No have a nice day, nothing. I pick it up a week later. When I walk in, there's no one there. The same guys meanders slowly from the back door/ally where he's clearly been smoking-- he smells like an ashtray. He says "last name" gets me my jacket. Then rings me up. I pay. Then I think to look at the spot. It's still there. When I point it out he says "well that's just how it is." When I let him know they'll need to clean it again he says "no thanks, we'll pass." Then goes on to say that I "insulted the business' work." So then I ask for a refund since they're not going to clean my coat. He literally couldn't figure out how to do a refund on the credit card machine. After he tried for 5 minutes I decided it wasn't worth the 10 bucks. So in summary, the place is dingy, their work is poor and their service is bad. I can't believe the owner pays this employee since clearly all he does is spend his time smoking in the ally. There literally isn't one redeeming quality to this place. Oh, and it's super dirty inside.

    We Wash 24 Laundry Service

    We Wash 24 Laundry Service

    (11 reviews)

    Pioneer Square

    Seattle has tourists. + Tourists have laundry. = Business opportunity…read more Except this place doesn't want that. They want to pick up laundry at homes that already have both washer & dryer. And charge lazy people, a lot. At least if someone calls, you should offer to help.

    So I've only used them once so far, and am in the middle of my second use…read more Here are my thoughts: 1. Confusing/possibly deceptive pricing I find the pricing from the website somewhat deceptive. The main pages you are directed to indicate it is $1.90 per pound for wash and fold. There is no mention of a minimum or delivery fee. When you go to order the service and fill it out, again there is no mention of a minimum amount -- simply that they will "weigh it themselves" and adjust the amount to reflect the actual weight, which sounds fine as long as they are trustworthy in their weighing. They also say "free delivery on all your orders". Based on that, I was expecting to pay $1.90 per pound, plus tax and tip. My first order was weighed and they said 20 pounds. I thought that seemed like a lot, but didn't give it much thought. My second order was weighed and I was again notified that the weight of my clothes was 20 pounds. I thought that seemed pretty coincidental and contacted them directly and was told they had a minimum of 20 pounds. I eventually found a single notice on their website on the FAQ page, under a dropdown that is hidden, that does indicate a 20 pound minimum. It also indicates a $10 delivery fee on every order after your 3rd order. This seems to be in direct contrast to their "free delivery on all your orders" image on the main page. You would think they would mention the minimum weight on their pricing page "https://wewash24.com/pricing-services/" but there is no mention of it. Finally, on the actual order/billing form they never indicate a minimum fee. So if you enter 1 pound, you are told you will be billed $2.28 -- the $1.90 for a pound of laundry and some service fees and taxes. So you might be surprised when your final bill ends up being $50. 2. The services available in downtown Seattle only included wash and fold, not the dry cleaning they also advertise. The clothes I received were folded and were all inside a single saran wrap type package. So if you have dress shirts, I don't believe they would be neat and pressed or on a hanger if that is something you need. 3. My items were picked up and delivered from the front desk of my hotel and were picked up and dropped off in a timely manner. 4. The clothes seemed clean -- I did not notice a particular scent of any sort from the detergent. Final thoughts If they could be much more clear and transparent with the billing, I would be much happier with the service, which otherwise seems like a great option versus paying hotel prices. Also, the lack of shirts on hangers is an issue that I'm not sure is being addressed at this point.

    Newcastle Cleaners - laundryservices - Updated May 2026

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