Best audiologist in the city. This office is an extension of their midtown office, but better…read morelocation for me. Perfect for a stop in if you need help on your hearing aid or for long term audiology care. NYC Hearing Associates customer service is top notch, I purchased hearing aids from them, very knowledgeable on what is out there, plus they provide free batteries, free wax traps, and free adjustments anytime, they are all about building strong customer relationships. Dr Seth Weible is a great audiologist, great to talk with, helps me explore all alternatives and options, and I would highly recommend him to anyone seeking an audiologist.

Knowledgeable, helpful, and nice. Three attributes that, when put together, make for very pleasant…read moreexperience at NYC Hearing Associates. I couldn't recommend them more highly for anyone suffering hearing loss.

I wish I'd gone to see Dr. Krasnick a long time ago. The appointment was so much easier than I…read morethought it would be. His staff was friendly; I got an appointment within a week. The office was convenient, comfortable and didn't feel overly "clinical." Dr. Krasnick took his time with me and answered all of my questions. And now I feel more confident and reassured about my hearing.

Offer from gym Lifetime Fitness. Hearing test at 53rd Street location. Very nice lady Michele, but…read moreconcerned about large financial outlay covering unrealized services. Well - friend recommend Costco. Tech look into my ear and saw much wax. Sent me to ENT. ENT recovered huge wax from ear and tomorrow will return to Costco. Hearing Life never looked at wax. Thank goodness not fell for major scam. Go to Costco. $65 membership fee well worth reliable hearing help. Hearing Life no good. Run away.

Overall I had a good experience. Pouya was helpful in assessing my current hearing ability through…read morea test and explaining different options to protect hearing such as custom-fitted earplugs. I'd recommend this clinic overall.

I am giving 1 star because I am disappointed and frustrated. I have been trying to get help with…read moreaudiology and hearing aids, but i felt confused and unsupported. I brought my paperwork, but it still was not enough, and I did not understand why. My sister helped me by FaceTime to communicate with the doctor/audiologist, but even then the doctor seemed confused about what I needed the paper for. That was very frustrating for me because I am Deaf and communication is already limited. I have needed hearing aid support for many years, and I really hoped this place would help me move forward. Sadly, I left feeling disappointed and had to cancel and try to get a new referral somewhere else. I am sorry, but I want to speak the truth about my experience. I hope they can improve communication and support for Deaf patients in the future.

I've been going to Audio Help for about 3-4 years now since I was first diagnosed with a hearing…read moreloss / tinnitus (Male / early to mid-30's). To be honest, my hearing loss and tinnitus felt like it came out of the blue and I am very fortunate to have Dr. Jessica Woodson and her team as a resource. She was able to provide guidance as to how to cope with my condition as well as explore different hearing aid options within my budget. She was very patient with the process of finding the right hearing aids since I went back and forth with different styles and fit. All the other doctors were helpful as well if Dr. Woodson was ever out of the office. They also set very realistic expectations on suggesting how long I use my hearing aids because it is a process that takes time to get used to. I look forward to my regular follow ups since the team is very service oriented and ensures I have everything I need whether my earpieces are cleaned out, I need new batteries, etc. They also keep me posted on any new technology available in case I ever do want to upgrade. The office is very clean (including covid protocols), the staff is friendly, and it's so easy to book my appointments. If you or someone you know has a hearing loss, and is looking for guidance and professional help, please consider Audio Help. It has kept me at ease while transitioning into a life with hearing loss.

Dr. Lucia Gambino was amazing. My brother in law with special needs was not receptive to wearing…read morehearing aids at first but after meeting Dr. Gambino who patiently explained all of his options, his test results, and provided a demo pair to wear for the week, he definitely had a change of heart. She carefully showed him how to wear them, clean them, change the filter, and finally how to charge the hearing aids every night. Our office experience as a first time purchaser of hearing aids was made so convenient with Dr. Gambino's wonderful personality, knowledge of the product, and ability to navigate through all the additional paperwork for us was simply amazing. We are so thankful to Dr. Gambino and we highly recommend her to our friends and family. The Cheung Family

We were referred to Dr. Feng's office, where my 97-yr-old mother received a thorough evaluation…read morefrom Dr. Tiffany Hong. From the very beginning, we felt she was in caring and capable hands. The exam was comprehensive, and everything was explained with patience and clarity. When we returned two weeks later for the hearing aids, Audiologist Suzette Xie took the time to gently guide my mother on how to use and wear them, making sure she felt comfortable and confident throughout. The fit was excellent, and my mother can now hear clearly again. Conversations now feel natural, and the simple relief of not having to repeat everything has made a huge difference for everyone in the family. We're truly grateful for the care and attention she received. The office has a very friendly atmosphere, and the staff were accommodating with no attitude, even when I needed to make a last minute change to my appointment that day. The wait time was under 10 minutes. Highly recommended.

My 8‑year‑old was fitted for hearing aids here, but the ear molds provided appear to be adult-sized…read moreand do not fit. After contacting the office to correct the issue, we have not received help despite insurance already paying for the service. Proper fitting is critical for a child's hearing development, so I hope the office resolves this promptly. the office treated the situation with little care.

Dr. Monica is great. She knows her stuff and is patient and helpful. I have the Lyric model, so…read moreneed to go about 1x/month. She makes it pleasant and painless.

Although Dr. Monica Skarzynski is very thorough and good, my complaint is that I haven't received…read moremy report from my visit on May 11. I have called the office three times already and they said they would notify the doctor. I wrote another review and they said that it was sent to me and to contact them again. It was never sent and if they truly care about an unhappy patient, they would call and resolve this. To no avail! Customer service terrible.

I am a musician and have gotten custom made earplugs a number of times over the years. This has…read morebeen the easiest experience so far. Since it is a doctor's office they can do all the ear checks and the mold in one place. Chris is also very pleasant to deal with. He called when the plugs came in, made sure they fit correctly and made sure I knew how to maintain them. I highly recommend him.

From the owner: NYC Hearing and Balance is the premier audiology practice in midtown New York City. Located in a…read morenewly renovated ENT office, our audiologists take pride in the work they do, the people they serve, and in having the most advanced technology on the market for both testing and evaluation. Our practice, working closely with our in-house ENT, can help diagnose and treat any problems you are having with your hearing or balance system including hearing loss, tinnitus (noises in the ear), hearing aids, imbalance, and vertigo

I have been to both addresses of the Advanced Hearing Center. Each time I was very impressed with…read morethe professionalism, knowledge, courtesy and care from the office staff to my audiologists. I use the word " my " because it was the first visit for me after my previous audiologist retired. My hearing had been declining and I had just started using a booster for theater, lectures, large meetings, etc. She not only improved how the booster worked, but also recalibrated the setting for my hearing aid that has far improved the quality of my hearing. This is an A-One hearing center I can't recommend it more highly.

Sarah Bocik is an interested and caring audiologist. Having been to three other audiologists in…read moreManhattan over the years, I have a good basis for comparison. She is interested and make suggestions and recommendations that truly enhanced my ability to hear. It's so refreshing to find an audiologist who treats me like a patient as opposed to a customer.

Both my wife and I were highly impressed by our meting with Marta Gialarowlec, AU.D Doctor of…read moreAudiology. Dr. G took her time to explain what she was thinking based on my interview answers but also asked, where appropriate, follow up questions to understand why I would answer her questions the way I did. Dr. G spent the time needed to deeply investigate how I would use a pair of hearing aids to enable her to make her best possible recommendation and for where hearing aids would help me the most. I was pleased Dr. G would get into the 'nitty gritty' of what hearing aids would actually do to help me and my loved ones. Before I retired, I managed a consulting practice for a major technology organization for a Fortune 500 corporation. i understand the difference between a superficial and a more intense interview. Dr. G explained several times that she wanted to understand what aspects of my hearing I would want to improve the most and setting my expectations of what I could expect. I was also impressed with how Dr. G included my wife in our discussions, seeking her input where appropriate. We would become a team working together to achieve a life-fulfilling goal. I am very comfortable with Dr. G's approach, and could feel the depth of her knowledge and practical experience in this subject area. I am looking forward to continuing the process that will affirm the type of hearing aid that will serve me my loved ones the best. I was pleased to see that her approach was more than checking off boxes on a spreadsheet, but really delved into what I do during the course of a day and the relative importance of the many different activities we discussed. I have had an earlier experience with a major hospital regarding the fit and use of hearing aids. That experience left me disappointed where I questioned the entire idea of using a hearing aid. My experience with Dr. G is 180 degrees different from my earlier experience. I am excited and looking forward to engaging in the process to effectively learn to use a hearing aid under Dr.G's guidance.

The information I received was invaluable non rushed and no pressure of any kind. I am more…read moreinformed than ever and very very grateful for what I learned. This was at the Columbus Circle office and I intend to extend my relationship with Audio Help.

After having difficulty getting in to my local ENT, I was transferred over to the E. 58 street…read moreoffice. What a difference! From check in to being guided to a room, the staff was so nice, the waiting area spotless and calm. My new doctor, Dr. Tian, was SUPERB. She actually LISTENED and confirmed and educated me about my condition. What a relief to "be seen" and spoken to as a person. Her team followed up and suggested I have an allery consult, which I scheduled with no problem. The level of care "bedside" manner and general office experience was reassuring and I am excited to recommend Dr. Lisa Tian

I saw Dr. Raithatha for chronic rhinitis in December 2025. He recommended the Rhinaer ablation…read moreprocedure, and explained that it would be non-invasive and I would be congested for a few days. I was even told I could play pickleball on day 4. He provided the Rhinaer marketing material which also made these claims. I was not made aware of ANY risks. Dr. Rhaithatha was going on vacation after day 3 of the procedure but his assistant said that she would be there if I needed anything while he was away. On Day 10 after the procedure I started having hemorraging nose bleeds in the middle of the night. I ended up on the emergency room twice. The nosebleeds got so bad that by day 4 of nosebleeds I needed to be carried out of my apartment in an ambulance and fainted several times. I ended up having several rounds of a blood clotting factor and a transfusion and spent 5 days in the hospital. I called Dr. Raithatha's office and made them aware of this but his assistant was out also on vacation and the office manager never let Dr Raithatha know what was going on. Dr Raithatha explained that this procedure has a 50% - 70% effective rate and is good for 1 or 2 years. Had I known that there was even a slight chance of hemorrhaging nose bleeds I definitely would not have had it done. Be aware that although rare, a blood vessel in your sinuses get exposed and there is risk involved in this procedure. Make sure there is a solid emergency plan in place if you decide to take the risk. My experience of ENT and Allergy Associates is that they run like a factory and if you are in an emergency situation they are not prepared to deal with it.